Staffing Exam 1
Which of these activities is most directly associated with the employment phase of the staffing process?
Deciding on finalists for a job
In general, the labor force is becoming
Older
Which of the following statements is false regarding person-job match?
Organizational culture is an important aspect of person-job match.
Which of the following statements best describes a diversity focus in staffing?
The culture, policies, and practices of the organization create an open and supportive environment.Flow Stat
Which of the following statements is true regarding staffing?
The staffing process is composed of a series of interrelated parts including recruitment, selection, decision making and job offers.
The activities that govern the initial intake of applicants into the organization are called
acquisition
Markov analysis is a technique for
availability forecasting
Which of the following is a likely effect of technology on employment demand?
changes in the skill requirements of the workforce creation of new jobs elimination of some jobs
The process that involves the placement of new hires on the actual job they will hold is called
deployment
This term is used to describe policies focused on treating all individuals in a similar manner with no policies giving advantage to any demographic group.
equal employment opportunity
Which of the following refers to the major, nontrivial tasks required of an employee?
essential job functions
Which of the following is an example of a potential reasonable accommodation?
flexible schedule to accommodate religious holidays providing training materials in multiple languages work schedule changes for those with disabilities
The ________ is composed of more peripheral workers who are used on an as-needed, just-in-time basis.
flexible workforce
Which of the following would not be addressed in forecasting HR availabilities?
motivation level
Outsourcing is
moving a business process to another vendor
What is the process of recognizing the reality of group differences as a starting point for creating inclusive practices called?
multicultural approach
To have a high probability of being acceptable in the eyes of the Supreme Court, an organization's AAP should
not necessarily interfere with the job status of non-minority and male employees
What is the set of intangible factors, including the expressed vision of executives, hierarchy and bureaucracy, and style of communication, that influences attitudes and behavior in organizations called?
organizational culture
Population-based HRP consists of
planning focused on a specific employee group
Which of the following creates a problem for Markov analysis?
small sample sizes
Which of the following services is not provided by staffing firms?
they absorb full legal liability for temporary workers
Which of the following staffing methods might be used to improve diversity and inclusion outcomes?
use a diverse recruiting team to send a signal about the organization's diversity
Which of the following is a technique that should be incorporated in the diversity staffing planning process?
using different uniquely tailored selection standards for different demographic groups removing job requirements that lower representation of traditionally underrepresented groups unless they are not absolutely necessary matching interviewer demographics to the demographics of each applicant to minimize bias
Which of the following matching concerns arise in person-organization match?
values, new job duties, multiple jobs, and future jobs
Which of the following are demonstrated elements of successful succession plans?
willingness to differentiate individual performance levels
The initial burden of proof in discrimination claims lies
with the plaintiff
According to the overall staffing organizations model, an example of a(n) core staffing activity is
Internal Recruitment
Which of the following are portions of person-job match?
Jobs are characterized by their requirements. Individuals are characterized by their level of qualification and motivation. Jobs are characterized by their embedded rewards.
This method of adjudicating employment disputes involves a neutral third party helping to resolve a dispute through an entirely voluntary process.
Mediation
Organizations often ________ when they choose to ride out dips in demand for goods and services or to stockpile talent.
Overstaff
A manager has collected data on sales, the economy, and taxes over a number of years, and statistically estimates an equation that describes how each of these predictors has affected staffing levels in the past. This equation is used to predict future staffing levels. This is an example of
Regression Analysis
This type of employment relationship is marked by social exchanges, and results in flexibility, mutual investment, commitment, and mutual obligation.
Relational
This type of employment relationship is marked by economic exchanges, and results in employees seeing the organization as a source of well-defined financial outcomes, and the organization sees employees as a source of well-defined work outcomes.
Transactional
Which of the following is true regarding temporary employees?
Use of temporary workers can often raise issues of "co-employment."
Which of the following statements is true regarding independent contractors?
Using an independent contractor frees an employer from the tax withholding and tax payment obligations it has for its employees
In this process, the percentages of minorities and women with requisite skills in the recruitment area are evaluated.
affirmative action
Disparate treatment focuses on
allegations and evidence about intentions to discriminate
This method of adjudicating employment disputes involves a third party with the authority to issue a legally binding resolution.
arbitration
Which of the following are advantages of external staffing?
bringing in employees with new KSAOs
This diversity-focused measure of representation evaluates the extent to which management and leadership positions represent the broader workforce.
concentration statistics
Staffing systems should ultimately be used to
contribute to the attainment of organizational goals such as survival, profitability, and growth
Which of the following has been shown through research and professional practice to be an effective tool for improving workplace inclusivity?
creation of diversity policy development teams
What are some of the characteristics employers are seeing as in particular demand for new workers?
critical thinking professionalism leadership
Which of the following is a major part of organizational strategy's influence on staffing?
current financial and human resources in the organization and financial and marketing goals
Which of these activities is most directly associated with the employment phase of the staffing process?
deciding on finalists for a job
Managers are especially concerned about all of the following issues because of the aging workforce except
decreased ability to learn new material
Which of the following are likely to occur during job expansion periods?
departure of some employees to take opportunities at other firms
Which of the following is a part of the recruiting phase of the staffing process?
developing and conducting job fairs
Which of the following is not covered by the Civil Rights Act of 1964?
disability status
Which of the following have been identified as central parts of assessing an organization's strategic planning?
economic and technological trends the organization's physical and financial resources the structure of the organization
The most prevalent form of the employment relationship is
employer-employee
An example of an exception to the principle of employment-at-will would be
employers cannot discharge employees on the basis of race
The common law principle which states that, in the absence of any contract language to the contrary, either the employer or employee may terminate the employment relationship at any time is called
employment-at-will
Human resource planning activities most directly involve
forecasting labor requirements and availabilities
Employment reconciliation analyzes gaps between
future HR requirements and HR availability
A key advantage of having a core work force is that it provides
greater predictability
Staffing system management involves
guiding, coordinating, controlling, and evaluating staffing activities
Which of the following are likely responses to labor shortages?
hiring bonuses and stock options
The process of determining reconciliation and gaps tells managers
how many employees will be needed for jobs in the coming period
What term captures the knowledge, skill, ability, and traits of people and their motivation to use these successfully on the job?
human capital
What is the term that describes a repository that keeps track of data on employee job history, training, and education, and then links that with the organization's needs for specific roles and functions?
human resource information system
A(n) ________ provides specific task and project assistance to the organization, such as maintenance, bookkeeping, advertising, programming, and consulting, with payment contingent on completion of the project (rather than time worked or methods of completing the task).
independent contractor
This method of adjudicating employment disputes involves reporting violations of employee rights to the human resources department or a delegated ombudsperson.
internal dispute resolution
According to the overall staffing organizations model, an example of a(n) core staffing activity is
internal recruitment
Affirmative action plans and programs do not originate from
international treaties
Regarding the person/job match model
it applies only to tasks that have been identified and written down staffing is only concerned with the job requirements-KSAO portion of the match job requirements should be expressed in terms of only tasks involved and not KSAOs **none of the above are correct
A major disadvantage of a flexible work force is that
it can lead to conflict between core and flexible workers it leads to loss of some control over workers flexible workers are often less familiar with equipment
According to the overall staffing organizations model, one support activity is
job analysis
The person/job match model says that there must be a match between
job requirements with KSAOs and job rewards with individual motivation
Which of the following are the four core job requirements and qualifications discussed in staffing practice?
knowledge, skills, abilities, and other characteristics
The purpose of retention systems is to
manage the flow of employees out of the organization
Which of the following is not a shortcoming of using manager judgment for forecasting availability?
managers are always overly aggressive in making estimates of hiring requirements
Project-based HRP consists of
organizational responses to sudden changes in the environment
According to the staffing quantity model, an organization will be ________ when availabilities exceed requirements.
overstaffed
When jobs are highly fluid, it is probably advisable for organizations to focus more on
person-organization match
Plan-based HRP consists of
planning that is part of the organization's strategic planning process
The staffing quantity model uses ________ to determine whether a condition of being overstaffed, fully staffed, or understaffed exists.
projected staffing requirements and availabilities
In the staffing context, a positive employment relationship can be developed by
providing applicants with accurate information about job conditions
A ________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running." Question options:
pure acquisition
A manager has collected data on the dollar value of sales and has divided this by the number of FTE. Assuming this relationship will hold in the future, and using projected sales, the manager estimates the number of employees required. This is an example of
ratio analysis
The staffing system components model says that the phases of the staffing process occur in which order after the initial interaction between the applicant and the organization?
recruitment, selection, employment
A ________ staffing strategy is when organizations decide to go to locations where there are ample labor supplies.
relocate system
What is the term for the process of identifying individual employees who will be considered for promotion, assessing their capabilities and deficiencies?
replacement planning
Passive diversity planning means
reviewing policies and practices to ensure there is no discrimination
Manager judgment is an important method for staffing in
smaller organizations
Advantages of a core workforce include
stability, continuity, and predictability a sense of commitment and shared purpose toward the organization's purpose an organization can directly control how it acquires its workforce
The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called
staffing
Which of the following is the set of legal rules derived from written documents passed by legislative bodies, and that can vary from state to state?
statutory law
Which of the following describes the process that follows on replacement planning through leadership development, performance appraisal, training and development?
succession planning
According to the overall staffing organizations model, HR and staffing strategy are driven by
the mission, goals and objectives of the organization
In terms of the person/organization match
there is a concern with the "fit" of people to multiple jobs or future jobs
The key to a successful rebuttal in a disparate treatment case is
to provide nondiscriminatory reasons for the practice(s) in question
In Markov analysis for staffing, ________ is used to forecast future workforce availabilities. Question options:
transition probabilities
A manager has gathered data on staffing levels over time, and then predicts future requirements based on the pattern of demand, taking seasonal variations in demand into account. This equation is used to predict future staffing levels. This is an example of
trend analysis
Which of the following refers to the precedents for how legal issues have been adjudicated in the courts across the legal system over time, dating back to the colonial era?
Case Law
Which of the following is(are) true regarding federal EEO/AA laws?
Court decisions usually consider quotas or setting aside certain jobs for underrepresented groups members a form of discrimination.
The vision for an organization, the level of hierarchy, the history of interactions among departments, and communication style are elements of which element of staffing planning.
Culture
Audits of interviewing techniques and selection tools can help to resolve problems with this type of representation statistic.
Flow Statistics
Differential hiring rates shown in this diversity-focused measure of representation suggest that there is a potential problem with the associated organization's external selection process.
Flow Statistics
This diversity-focused measure of representation assesses the proportion of applicants hired among different groups, and can be used to assess potential problems in the selection process.
Flow Statistics
What term captures the knowledge, skill, ability, and traits of people and their motivation to use these successfully on the job? Question options:
Human Capital
The Age Discrimination in Employment Act focuses on individuals over the age of
40
The process of acquiring, deploying, and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called
Staffing
Which of the following factors increase the likelihood that a worker will be considered an independent contractor?
The independent contractor works without supervision or oversight from the employer. The independent contractor sets his or her own work hours. The independent contractor is paid by the project rather than by the time spent.
