Staffing Questions Chapter 2

Hiring people who are learning oriented, and who have good networking skills and emotional resilience would support a _______ competitive advantage.

customer intimacy

If a company lets each of its business units staff in whatever way they choose and house their own staffing function, this is an example of:

decentralized staffing.

To create value, staffing practices must:

enhance the differentiation of the firm's products or services.

When a firm has a superior level of cooperation and innovation among its research team that allows it to design a new product two days faster than its competitors it has created a:

human process advantage.

A firm's staffing strategy should be derived from its

human resource strategy.

Viewing employees as easily replaceable is part of a firm's

Talent philosophy

If a company has high turnover, what staffing strategy would be most appropriate?

Filling vacancies quickly with people able to perform the job with no additional training

When viewing applicants and employees as investors, the goal is to:

Give applicants and employees a return on their personal investment in the organization

Hiring people who are efficient, trainable, and willing to follow standardized procedures would support a(n) _______ competitive advantage.

operational excellence

Hiring people from outside the firm for management positions is an example of

an external talent focus.

Promotions are likely to be fastest in organizations in the _____ stage of their life cycle.

growth

For organizations relying on new product innovation and for which the commitment and efforts of employees are key drivers of organizational performance, the following talent philosophy would be most appropriate:

Viewing employees as investors.

Taking the time to explain the hiring process and making every effort to follow up with candidates and minimize delays is an example of

a commitment to ethical behavior.

Which of the following is TRUE about external hiring?

It can enhance organizational diversity.

To hire technical skills a company expects to need in six months, it would engage in

talent-oriented staffing.

Establishing a mutually beneficial relationship in which employees are recognized as investing their own resources in exchange for pay and benefits and an opportunity to develop their skills is an example of:

viewing employees as investors.

Which of the following is NOT a question addressed by a firm's talent philosophy?

How many employees will we need to hire to meet our business objectives?

Which of the following is NOT an advantage of retaining workers?

A regular infusion of new ideas and perspectives.

Cost is less of a barrier for companies wishing to attract top talent for companies with which of the following competitive advantages?

Product innovation

What do many experts consider to be the first and most critical step in building a customer-oriented company?

Staffing.

The ability of competitors to copy an organization's staffing practices is NOT determined by:

concentration statistics.

Hiring people who are entrepreneurial, creative, and have a high tolerance for ambiguity would support a _______ competitive advantage.

product leadership

When Maria gave two weeks' notice that she was quitting her job, her manager started the recruiting process to replace her. This is an example of

reactive staffing.

Idiosyncratic jobs are:

created around a current or new employee's unique experience, knowledge, skills, interests, and abilities.

Organic growth happens when an organization:

expands from within by opening new factories or stores.

Hiring top technical and professional talent is often a priority for firms in the _____ stage of their life cycle.

introduction

If one company successfully recruits engineers by handing out flyers during community events near a university known for its engineering graduates and a competitor can effectively reach the same audience by hanging banners at the same events, this is an example of:

substitutability.