Supply Chain CH 1

Which of the following acronyms is NOT paired with its correct "translation?" a. TLS - Third-party Logistics Services b. TQM - Total Quality Management c. ERP - Enterprise Resource Planning d. JIT - Just-in-Time

A

Which of the following activities allows buyers to assume the supplier will meet certain product quality and service requirements? a. Supplier certification b. Business process reengineering c. Right-shoring d. Distribution network

A

According to the text, the FOUR important elements of the supply chain are: a. Purchasing, manufacturing, transportation, retail stores b. Supply, operations, logistics, integration c. Purchasing, manufacturing, logistics, transportation d. Supply, operations, manufacturing, distribution

B

Supply chain management includes the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. It also includes: a. Human resources and job design b. Coordination and collaboration with channel partners c. Selling and marketing products d. Program evaluation and review techniques.

B

The continuing cycle of erratic demand causing forecasts to include safety stock which in turn magnify supplier forecasts and cause production planning problems is known as: a. Supply chain management b. Bullwhip effect c. Back-shoring d. Process integration

B

The following is an example of the bullwhip effect: a. Barkley's products are so successful that it adds a new retailer for distribution b. Barkley's incorrectly anticipates consumer demand resulting in stockouts at several popular retailers c. Barkley's is unhappy with the performance of a distributor which causes a chain-reaction of replacements to companies involved in its supply chain d. Barkley's produces a defective product and thus realizes an excessive increase in consumer returns Hide Feedback

B

The following strategy is usually employed by lean organizations in an effort to ensure continued quality compliance among suppliers and with internal production facilities: a. 3PL b. Six Sigma c. CAPS d. MRP II

B

When a particular item is in short supply accompanied by rising prices, a firm might find it beneficial to: a. Purchase the item from a manufacturer who cuts corners and provides a product below market price. b. Align itself with one of the suppliers to ensure a continued supply of the scarce item. c. Discontinue buying the product and focus more on cheaper products. d. All of these choices are correct

B

Which of the following can happen as a result of the bullwhip effect? a. Increase in defective products b. Excess costs for each firm in a supply chain c. Decreased levels of safety stock d. Quicker distribution to warehouses

B

According to the text, which of the following is considered a current trend in supply chain management? a. Using supply chain analytics b. Increasing supply chain visibility c. Both "Using supply chain analytics" and "Increasing supply chain visibility" d. None of these choices are correct.

C

Developed in the 1990's as a popular way of developing radically new business processes in an effort to reduce waste and increase performance is referred to as: a. Vertical integration b. Benchmarking c. Business process reengineering d. Process integration

C

Which company is experimenting with the management of the final mile of delivery in some markets, using small aerial drones to deliver shoebox-size packages from fulfillment centers? a. Zappos b. UPS c. Amazon d. FedEx

C

Which of the following activities would fall under the foundational element of operation? a. Supplier management b. Third-party logistics services c. Demand management d. Distribution network

C

Which of the following is a reverse logistics activity: a. Developing a collaborative relationship with your supplier b. Managing the quality of products c. Recycling products and components d. Delivering finished goods to your customer

C

According to the textbook, conditions which must be present for successful supply chain management include: a. Short-term company focused performance b. Vertical Integration c. Corporate contracts regarding performance expectations d. Cooperation among firms

D

An internal or external event that causes a disruption or failure of supply chain operations is an example of a. Back-shoring b. Bull-whip effect c. Six Sigma quality management d. Supply chain risk

D

Lean production is typically associated with which of the following company's production systems? a. Samsung b. Kraft c. Proctor and Gamble d. Toyota

D

Which of the following would be considered a third-party provider? a. An intermediate component manufacturer b. A Raw materials supplier c. An end product manufacturer d. A firm that leases storage warehousing

D

Trends in supply chain management include expansion of the supply chain and decreasing supply chain visibility.

FALSE ; increasing visibility

The bullwhip effect causes an amplification of the variation in the demand pattern along the supply chain.

TRUE