SUPPLY CHAIN WEEK 8

what are the SCM information requirements?

- accessible - relevant - accurate - timely

what is involved in redefining collaboration?

- building on last-mile partnerships - fleet sharing - M&A - joint ventures - blockchain

what are future disrupting factors?

- changing customer expectations - technological breakthroughs - new entrants to the industry - redefining collaboration

what is involved in tech in the DC: the good, the bad, and the ugly?

- compared DC tech implementation over a 10 period - less than expected - minimal impact on performance - utilization is critical

what are the advancements in cutting edge tech?

- digital supply networks - delivery automation - artificial intelligence/machine learning - blockchain - robotics

retail shopping will change more in the next 10 years than it has in the past ________ years.

1,000

what are the three parts to the technology implementation process?

1. Need Assessment: understand the supply chain that the technology is intended to support. 2. Software Selection: a multifaceted decision, involving development alternatives (off the shelves vs. in-house), types of applications (individual applications cs. integrated suite), and purchase options (on-premise vs. SaaS) 3. Mitigate Implementation Issues: training, cultural change, systems interoperability, data synchronization, data standardization, and application integration

what are the two working definitions of cloud computing?

1. consumer and business products, services, and solutions delivered and consumed in real time over the Internet. 2. a broad array of Web-based services aimed at allowing users to obtain a wide range of functional capabilities on a 'pay-as-you-go' basis that previously required tremendous hardware/software investments and professional skills to acquire.

what are the seven technologies driving new changes in supply chains?

1. industrial robots 2. drones and driverless vehicles 3. artificial intelligence (AI) 4. internet of things (IoT) and big data 5. real-time product information 6. 3D printing and additive manufacturing 7. simulation modeling

What are the three characteristics of cloud computing?

1. practically unlimited computing resources 2. no long-term commitments 3. pay-as-you-go cost structure

what is blockchain?

A digital ledger system for recording business transactions and events

what is an example of a company using its supply chain services as a way to compete with and differentiate itself from other retailers. and in doing so, it is changing the way retailing is done.

Amazon.com

software that is designed to analyze business data to better understand an organization's strengths and weaknesses

BI Intelligence

customer relationship management- tracks buying patterns and histories of customers.

CRM

in about 4 hours, this food delivery service delivers home-cooked meals to people at work everyday.

Dabbawalas

_______________ can now run on any type of computer from mainframe to PC and can use the Internet for data communications as well as VANs. Cost for this technology have come down considerably.

EDI systems

enterprise resource planning- gathers data from across multiple functions in a company. it monitors orders, production schedules, raw material purchased, and finished goods inventory.

ERP

walmart is working with ______ for a safer and better food system using blockchain.

IBM

provides "visibility" across global supply chain to allow search for product availability

IT Infrustructure

___________ is offering combinations of cloud computing technologies to companies that want to outsource some or all of their traditional IT operations such as running data centers and operating traditional application packages, like ERP, CRM, and other business applications.

IT vendors

these tools collect data in real-time from multiple sources across the network & convert them into information that allows companies to automate the monitoring of supply chain events as they occur on a frequent basis.

SC event management

warehouse management systems- supports daily warehouse operations

WMS

a technology that is being developed to transmit data in flexible formats between computers and between computers and humans.

XML (eXtensible Markup Language)

at amazon's fulfillment center, if an item gets lost, what happens?

a worker will go in to find the item with a radio frequency vest making sure the robots won't hit him in the process

created by combining processing logic to manipulate and display data with the technology required to capture, communicate, store, and retrieve that data.

application systems

EDI was built to:

automate back-office transactions such as the sending and receiving of purchase orders, invoices, advance shipment notices, and backorder status to name just a few. It originally was built to run on big mainframe computers using value-added networks to connect with other trading partners. that technology was expensive.

How do Bossa Nova's robots track inventory at Walmart stores?

automate the data collection and analysis by pointing a bunch of 3D cameras at the shelves, noticing what products are missing and what is in the wrong place, what is incorrectly priced

routine and repetitive tasks involved in the making, storing, and moving of products are rapidly being ___________. this is making supply chains capable of performance levels that were once impossible.

automated

what are the 5 technologies that will change the way that you shop?

beacons, face id, robots to help you shop, smart mirrors, auto checkout

many of the tasks involved in moving products from one location to another remain the same, but the ways in which these tasks are performed and managed are changing in a _____________.

big way

digital technologies are transforming the supply chain benefiting everyone from small farmers to buyers of diamond rings. what kind of technology might help people avoid predatory lenders?

blockchain

cloud computing is:

both a model for delivery of business-computing services and a method for managing and operating computing hardware and software infrastructure.

_______________ is the key component that is driving the development of all the other information technology components because it is the medium that makes the other components accessible and affordable to customers.

cloud computing

a combination of technologies creates what?

cloud computing

both a model for delivery of business-computing services and a method for managing and operating computing hardware and software infrastructure

cloud computing

the result of combining technologies such as the Internet, Web browsers, server virtualization, and open source software

cloud computing

as they serve larger and larger numbers of online customers, __________________ reap the rewards of larger and larger economies of scale and can continue to lower their prices to attract even more customers.

cloud computing providers

what are the four key components of information technology?

cloud computing, data transmission (EDI and XML), databases and business analytics, and application systems

the future of supply-chain management involves what?

collaborative decision-making and/or implementation (this includes technology implementation)

why should humans not be worried about losing their jobs to robots in the delivery industry?

companies need more people than ever to do home deliveries

logistics and supply chain operations are becoming ________________ for companies that figure out how to employ new technology to give themselves capabilities to deliver services that customers value and will pay for.

competitive advantages

it's not about just having a great product or service, but also about?

creating a great customer experience

SC event management provides __________________ to conditions to prevent major problems.

cross chain visibility

supply chain winners are?

customer-centric, demand-driven and evidence-based

another word for indian lunchboxes

dabbas

business intelligence involves what?

data collection & "big data" analytics, graphical dashboards - performance scorecards versus goals

J.B. Hunt 360

data science and dynamic automation come together to create efficiency and visibility from origin to destination -and beyond

what is involved in the build aspect of the big-data learning feedback loop?

define, design, build - project & resource planning - prioritized business scenarios - architecture models - quality of service / SLAs defined - working solution

what is the mission statement of dabbawalas?

deliver on time

what is involved in the plan aspect of the big-data learning feedback loop?

develop & manage plan - charter development - align to service/business roadmaps - green light approval - initial execution planning

change is _____________!

difficult

this supply chain has intelligent control tower motors, manages, makes decisions and manages execution across functions and across companies to optimize the entire network. much more efficient, responsive, and cost-effective

digital

what is the goal of smart factories?

efficient operations optimization, process improvement, and predictive maintenance within the factory by tracking real-time fault patterns and taking proactive actions due to intelligence provided by machine learning models

a technology that was developed to transmit common types of data between companies that do business with each other.

electronic data interchange

what are the outer four categories of SC software?

enterprise respurce planning, consumer relationship management, automatic identification tools, and supplier relationship management

innovation = ?

evolution through rapid iteration

companies use a variety of ________________ to facilitate performance of day-to-day operating tasks required to support customer demand.

execution software

Where EDI uses rigid, predefined datasets to send data back and forth, XML is:

extensible and once certain standards have been greed upon, XML can also be used to communicate a wide range of different kinds of data and related processing instructions between different computer systems. XML can also be used to communicate between computers and humans because it can drive user interfaces such as web browsers and respond to human input.

what does utilization matter?

failed implementation (lack of leadership, lack of buy in, and lack of training)

_________ technology is merging with traditional technologies used to run supply chains.

information

the ability to share relevant information among companies in a supply chain

information integration

traditional technologies such as machines that make products in factories, forklift trucks that move products within warehouses, and vehicles that deliver products to customers are all taking on new capabilities as they are enhance with what?

information technology

what is involved in the execution of a warehouse management systems (WMS)?

inventory management, labor management, order processing, yard/dock management, returns management

what are the biggest challenges to digital capabilities?

lack of digital culture and training, unresolved questions around data security and data privacy in connection with the use of external data, and high financial investment requirements

what is involved in the execution of a transportation management systems (TMS)?

mode and carrier selection, route planning and optimization, dispatching and scheduling, freight audit and payment, performance analysis

in amazon's new fulfillment centers, robots do what?

move products from one location to another

______ technology is changing supply chain operations.

new

computing resources are immediately available and they may be used as long as needed and then retired because they are acquired on a month-to-month or even a minute-to-minute basis.

no long-term commitments

what is involved in the execution of a distributed order management?

order assignment

Individuals and whole companies now need to own little more than laptops and smartphones since the rest of the information technology they need can be rented from cloud service and software application providers on a _________________________.

pay-as-you-go basis

because there are no long-term commitments, the cost of cloud computing resources is a variable cost, not a fixed cost; cost fluctuates depending on the amount of usage.

pay-as-you-go cost structure

fed-ex uses robot hands to do what?

picking up packages

what are the three parts to the big-data learning feedback loop?

plan, build, run

SC event management is integrated with other applications like what?

planning and execution

the joint participation of companies in a supply chain in demand forecasting and inventory replenishment scheduling

planning synchronization

resources such as computing power, data storage space, and additional user sign-on IDs for applications are available on demand as needed, and this enables a high degree of agility and scalability in meeting evolving business needs.

practically unlimited computing resources

factories once needed people standing alongside assembly lines to perform work such as welding, cutting, fastening, and parts assembly; however, _________________ can now do those jobs.

programmable robots

this production system goes from customer order to order raw materials to transport & storage to produce product to transport & storage to deliver product to customer/retailer.

pull

this production system goes from forecast demand to order raw materials to transport & storage to produce product to transport & storage to deliver product to customer/retailer to customer order.

push

what are the two traditional production systems?

push and pull

cloud computing providers utilize:

rapidly evolving technologies to deliver computing power to their customers at lower and lower price points.

which facilities use WMS attributes the most?

receiving, inventory management, and pick/pack/ship

what is involved in the innovative supply chain and real-time access to information?

remote retail availability, local availability, dist center availability, and factor availability

warehouses once needed people to put away products and to pick, pack, and ship products; however, those jobs can increasingly be done by what?

robots and driver-less vehicles

what is changing the way factories and warehouses operate?

robots and smart machines

what is involved in the run aspect of the big-data learning feedback loop?

run, manage, improve - readiness training - pilots & rollout - service KPIs / QOS measured - implement copy exact

what is involved in the supply chain planning software exams?

sales & operations planning (S&OP), collaborative planning, forecasting, and replenishment (CPFR), event planning (promotion, life cycle), demand planning, supply planning, inventory planning, inventory strategy optimization, production/multi-plant capacity planning, vendor-managed inventory/direct point of sale (VMI) (POS), production/factory planning and scheduling, distribution planning, and strategic network design

what is involved in the execution of a order management systems?

sales order entry, pricing and credit checks, inventory allocation, invoice generation

robots are new able to do what?

see

sometimes the best plan is the?

simplest

the process of creating and analyzing a digital prototype of a physical model to predict its performance in the real world.

simulation modeling

who is involved in the flow of products & services?

suppliers, manufacturers, wholesalers/distributors, retailers, and consumers

this helps organizations shift from autonomous planning activities to synchronized planning processes that use real-time data for collaboration across departments, suppliers & customers.

supply chain planning

what are the inner four categories of SC Software?

supply chain planning, supply chain execution, business intelligence, and event management

what is involved in the execution of a global trade management?

trade compliance, international logistics, global prder management, and global trade financial management

this supply chain has limited visibility throughout the supply chain, lack of real-time data updates, cannot adapt or less responsive to changing market conditions

traditional

what is walmart's ultimate goal in food safety?

transparency

the lids of dabbas are labeled with numbers, letters, and symbols indicating what?

where the lunchboxes will need to be delivered to, who is delivering them, and the homes of where they came from

what is involved in the execution of a manufacturing execution systems?

work-in-process management