SWM_Final_2018

A(n) ____ is any instance where the product or service fails to meet customer requirements. a.defect b.failure c.error d.recall

a.defect

____ refers to the degree to which the organization monitors and responds to changes in the external environment. a. Means-ends orientation b. Open-systems focus c. Conflict tolerance d. Risk tolerance

b. Open-systems focus

What is the first step in a Monte Carlo analysis? a. Determine the probability distribution of each variable. b. For each variable, such as the time estimate for a task, select a random value based on the probability distribution for the occurrence of the variable. c. Assess the range for the variables being considered. d. Run a deterministic analysis or one pass through the model using the combination of values selected for each one of the variables.

c. Assess the range for the variables being considered.

The ____ characteristic of organizational culture describes the degree to which management's decisions take into account the effect of outcomes on people within the organization. a. member identity b. group emphasis c. people focus d. unit integration

c. people focus

____ involves managing relationships with sellers, monitoring contract performance, and making changes as needed. a. Closing procurements b. Selecting sellers c. Requesting seller responses d. Administering procurements

d. Administering procurements

The first step in determining the NPV is to ____. a. determine the estimated costs and benefits for the life of the project and the products it produces b. determine the discount rate c. calculate the net present value d. determine the cash flow

a. determine the estimated costs and benefits for the life of the project and the products it produces

You can determine a project's ____ by finding what discount rate results in an NPV of zero for the project. a. internal rate of return (IRR) b. required rate of return c. payback period d. return on investment (ROI)

a. internal rate of return (IRR)

____ provide(s) a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format. a.Gantt charts b.Critical path analysis c.Critical chain scheduling d.PERT analysis

a.Gantt charts

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format. a. pie chart b. line graph c. bar graph d. calendar

d. calendar

The outputs of ____ include change request status updates, project management plan updates, and project document updates. a. monitoring and controlling the project work b. closing the project c. developing the project management plan d. performing integrated change control

d. performing integrated change control

Often, many non-technical professionals—from colleagues to managers—prefer to ____ about project information to try to find pertinent information. a.read detailed reports c.read Web pages b.read e-mails d.have a two-way conversation

d.have a two-way conversation