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AR Use Cases

- Immersive Training - Hands Free Worker/Remote Expert Guidance - AR/VR Sales and Marketing

What is an enterprise?

-A collection of organizations that share a common set of goals -Large corporations may comprise multiple enterprises

Enterprise Architecture

-A conceptual blueprint that defines the structure and operation of an organization. -The goal is to identify to most effectively achieve current and future objectives.

TOGAF Standard

-A proven enterprise architecture methodology and framework used by the world's leading organizations to improve business efficiency. -The most prominent and reliable enterprise architecture standard ensuring consistent standards, methods, and communication among enterprise architecture professionals.

The Architecture Development Method (ADM)

-A proven way of developing an architecture -Specifically designed to address business requirements -An iterative method with new decisions about the following each iteration: Enterprise coverage, Level of detail, Time horizon

Business-technology alignment is needed for digital success

-Alignment comes from business leaders championing initiatives and being active sponsors for digital investment.

Archimate

-An Open Group Standard -An open and independent modeling language for enterprise architecture -A notation for describing, analyzing and visualizing relationships amongst business domains -A common language

Dr. Pattie Maes of the MIT Media Lab

-Augmenting work safety through sensors -AttentiveU eyeglasses for students -Audi empathetic GPS system

2 open source blockchain development platforms:

-Hyperledger -Ethereum

Early Majority

-Individuals who adopt a new product just prior to the average person. -Take their time before adopting a new idea -Willing to adopt a new tech as long as they understand how it will help their lives -Want usefulness

The Open Group

-International vendor and technology neutral consortium that organizations rely on to lead the development of IT standards and certifications -Provides guidance and open environment to enable interoperability and vendor-neutrality -Membership is open to all enterprises, small, medium and large, anywhere in the world

key takeaways about blockchain

-It's just data -It's a digital version of your ledge -It creates a common data language for those involve -It provides a secure chain of custody for asset -It eliminates the need for a central party

Plateau of Productivity

-Mainstream adoption starts to take off. Criteria for assessing provider viability are more clearly defined. The technology's broad market applicability and relevance are clearly paying off. -With the real-world benefits of the technology demonstrated and accepted, growing numbers of organizations feel comfortable with the now greatly reduced levels of risk.

Shift from:

-Office work to telecommuting -Mass production to mass customization -Large, vertically integrated multinationals to virtual corporations -Results only environments

six components that make up a successful digital strategy

-People with new skills -New digitally-enabled business models -The product and service portfolio -Information as an asset -Technology Content, media, and channels

Trough of Disillusionment:

-Problems with performance, slower-than-expected adoption or a failure to deliver financial returns in the time anticipated all lead to missed expectations, and disillusionment sets in. -The Trough of Disillusionment coincides with the "chasm". During this stage, vendors need to increase product adoption from a few early adopters to a majority of enterprises to begin the climb up the Slope of Enlightenment.

Shift from:

-Rural to urban living -Craft-based work to mass production -Small owner-operated firms to large, vertically integrated multinationals

Augmented Reality

-Smart Glass -no widespread adoption

Financial Services

-State Farm customizing insurance options and providing customer discounts based on risk factors

3D Printing at IU

-UITS 3D Print Lab 4th floor wells library -The MILL (The Make, Innovate, Learn Lab) at School of Education. -IU MAD Labs I, II, III -SICE Makerspaces

What are Immersive Technologies?

-Virtual Reality -Artificial Reality -Mixed reality

Blockchain has major implications outside of the accounting and financial industries:

-Voting -Insurance -Real Estate -Supply Chain -Retail -Digital Assets

Digital-to-digital

-analyze and extract value from data. -only 50% use ERP and PLM system extremely effectively. -only 41% for IoT

Generate movement

-apply algorithms and automation to translate decisions and actions from the digital world into physical world.

3M Markets a Bluetooth-Connected Digital Stethoscope

-can send audio data to a PC for visual and algorithmic diagnostic analysis, or onward and over the Internet to a specialist. -physical and digital: Usage of sensor information about physical asthma drug inhaling activity.

Establish a digital record

-capture info from the physical world to create digital record

Deloitte (blockchain)

-industry report -Found an upward trend in how blockchain is viewed and analyzed in industry. -Finding more use cases for it

Ex: Supply chains accountable to ethical sourcing

-knowing exactly how a product came to be. -ex: My Story shares where wine comes from farming, to production, to packaging to distribution. -Tony's Chocoloney utilizes technology to source cocoa beans

blockchain

-list of records that are linked using cryptography. -Each block contains a cryptographic hash, a timestamp, and transaction data. -Blockchain data cannot be modified

Analyze and visualize

-machines talk to each other to share info

Physical-to-digital

-more than 90% of respondents gather data from physical world via CRM, ERP, or PLM. -more than half report collecting data from IoT.

Digital-to-physical

-most important step -Classifies at "Industry 4.0" -most organizations recognize this capability is important, and have interest in fulfilling it.

The Digital core involved

-people -process -technology

The digital core

-social -mobile -analytics -cloud

4-Step Process of 3D Printing

1. 3D Model 2. Slicer Software 3. 3D Printer 4. Physical Object

5 digital capabilities

1. Customer Experience 2. Real-Time Business 3. Predictive Insights 4. Cross-Enterprise Collaboration 5. Artificial Intelligence and Automation

Steps in PDP

1. Establish a digital record 2. Analyze and visualize 3. Generate movement

Overview of the five Digital Technology Platforms

1. Information systems platform 2. Customer experience platform 3. IoT platform 4. Ecosystem platform 5. Data and analytics platform

Roadmap for companies to turn into Digital Businesses

6 steps on slides

Peak of Inflated Expectations

A wave of "buzz" builds and the expectations for this new technology rise above the current reality of its capabilities. In some cases an investment bubble forms, as happened with the Web and social media.

Connie -Hilton/IBM's A.I. Concierge Service

An A.I.-enabled assistant that can answer routine questions and thereby free up staff to handle other responsibilities. Connie was made by using domain knowledge from IBM's Watson technology.

The chasm

Between early adopters and early majority

cloud

Cloud computing offers businesses a quick and flexible way to respond to changes in their markets and to access important data

Marketing

Coca Cola has begun fitting these machines with AI algorithms allowing them to promote drinks and flavors that are most likely to be well received in the specific locations where they are installed.

Mobile

Connected devices are the basis for new business models and new services offered to customers

IoT platform

Connects physical assets for monitoring, optimization, control and monetization.

Data and analytics platform

Contains information management and analytical capabilities that fuel data driven decision making

Customer experience platform

Contains the main customer-facing elements such as customer and citizen portals, multichannel commerce and customer apps

Analytics

Data is a by-product of business. By analyzing it, companies can make smarter decisions and predict future behaviour.

Becoming a Digital Business

Disruption drives digital transformation

Recognize that investment begets Industry 4.0 success, and increases the risk that those who haven't gotten started could be left behind.

Executives who report seeing significant ROI on their digital transformation investments are much likelier to report the ability to act on information and complete the PDP loop.

TOGAF is a

Framework, NOT an architecture.

Digital Twin Example

GE created a digital twin operating in a virtual environment to come up with recommendations for a rapidly growing wear and tear problem on a steam turbine.

Indoor location

Gives information about the whereabouts and condition of a business's assets. •Hospitals are using sensor technology to track which floors currently house equipment that is not stationary.

From an agricultural to an industrial economy

Industrial technology: -Steam engines and production machinery; railroads, automobiles and airplanes; telegraph and telephone.

From an industrial to an information economy

Information Technology: -Mainframe, personal and networked computers; creation of the internet; high-bandwidth networking and wireless communication.

Edge AI

Keeps AI platforms and programs close to IoT sensors that are either collecting or processing data using algorithms. -Ex: Reduce latency between interfaces and servers while also circumventing privacy concerns.

Archimate core framework

Layers: Business, Application, Technology Structures: Passive, Behavior, Active

Consider the talent you'll need

Leading talent will be needed, not only to implement Industry 4.0 technologies but also to produce data and drive responsive action.

Realize you may already have more tools than you think.

More than half of respondents already have tools at their disposal: IoT data collation, ERP systems, social media listening, and predictive modeling.

Passive Structure

Object, "What". The problem domain knowledge that is used by and communicated between the actors through their behaviors

Early Adopters

People who adopt new products early, choose new products carefully, and are viewed as "the people to check with" by later adopters. They do whats "cool"

What is a platform?

Platforms help create an interoperable set of services that can be brought together to create applications, apps and workflows.

Pros/Cons of Public

Pro: Agile network, self governed, democratized Con: Heavy power consumption, lack of anonymity/privacy, malicious activity

Pros/Cons of Private

Pro: Enterprise specific, focus on specific tasks/functions, allow for easy auditing Con: Narrow in focus, acts as a distributed ledger, limited to internal use

Pros/Cons of Permissioned

Pro: Flexible in role assignment, high levels of transparency between parties, mining isn't required Con: Complex ecosystems, managing membership becomes difficult, governance is tricky

Predictive Maintenance

Sensors can automatically pinpoint where issues are occurring within machinery.

Location Tracking

Sensors connected to objects that allow people to quickly find items of need.

Social

Social media platforms give businesses new avenues through which they can communicate with existing and potential customers

Slope of Enlightenment

Some early adopters overcome the initial hurdles, begin to experience benefits and recommit efforts to move forward. Drawing on the experience of the early adopters, understanding grows about where and how the technology can be used to good effect and, just as importantly, where it brings little or no value.

Active Structure

Subject, "Who". Actors (systems, components, people, departments, etc.)

Information systems platform

Support the back office and business operations such as ERP and other enterprise systems

Ecosystem platform

Supports the creation of and connection to external ecosystems, marketplaces and communities

Augmented Reality and Digital Twins

The implementation of a digital twin is an encapsulated software object or model that mirrors a unique physical object.

Laggards

The last adopters, who distrust new products. Often economically unstable. Make decisions based on past experience

Focus on completing the PDP loop as a roadmap for technology investments

The most important step of being able to act upon the data generated by connected systems. Organizations should explore and invest in technologies, talent, and capabilities that can enable them to use it to drive their businesses forward.

Augmented Reality

The real-time use of information in the form of text, graphics, audio and other virtual enhancements integrated with real-world objects. It is this "real world" element that differentiates AR from virtual reality.

SteadyServ iKeg —Connected Beer Kegs

Through the use of an Internet-connected ring that the kegs sit on, we know exactly how much beer it has left. -Physical and digital: Hard-to-track physical products are complemented by digital real-time visibility, analytics and collaboration.

Everledger CEO Leanne Kemp aims

To know a diamond's story from the origin to the end customer. Utilize blockchain to provide transparency

Behavior Structure

Verb, "How". Behavior (e.g., processes and services) performed by the actors

Digital twins

Virtual copy of an object or process that also exists in the physical world. Ex: Tesla creates a digital twin of every car that is manufactured. Almost all issues with their products can be fixed by pushing software updates when an issue arises.

Innovation Trigger

a breakthrough, public demonstration, product launch, or some other event generates press and industry interest in a technology innovation.

Internet of Things

a network of physical objects that contain imbedded technology to communicate and sense or interact with their internal states or the external environment.

Chasm is between

customers who want technology and performance (left) and customers that want solutions and convenience (right)

From an information to a digital economy

digital economy is PDP loop

All blocks on the chain are protected using

hashing

The landscape of blockchain developers is

immense and growing rapidly each quarter.

Technology Layer

offers infrastructural services (e.g., processing, storage and communication services) that are needed to run applications, and are realized by computer and communication devices and system software.

Business Layer

offers products and services to customers

ERP

on slides

The technology adoption curve

people tend to adopt new technologies at varying rates.

Virtual Reality

provides a computer-generated 3D environment that surrounds a user

Innovators

risk takers. try new things even if they fail

CIO of the NFL, Michelle McKenna, is using

sensors to track player performance and provides the data to teams each week.

Late Majority

skeptics who adopt new products when they feel it is necessary. -Adopt because of peer pressure, economic necessity. -Uncertainty must be resolved before they adopt.

Application Layer

supports the business layer with application services that are realized by (software) application components

Digital strategy requires buy in from

the entire C-Suite

New Business Models

the equipment can be outfitted with built-in sensors and marketed as both a product and a service, where the owner monitors the equipment remotely and delivers maintenance, repairs, and upgrades automatically.

Enabling Digital transformation of businesses:

using a two-speed model of IT with next generation ERP, Big Data Analytics and cloud based systems

If the hash changes...

your data has also changed.

Public

•Anyone can join and work in different core activities of a blockchain. •No terms or conditions are applied to join the network. •Miners are used to validate transactions.

Operations

•Automation (e.g. factory assembly lines, and kiosks) •Convert physical archives into structured data

Customer experience

•Connecting people, business, and things •Marketing •Payment (e.g. PayPal and Apple Pay)

Hospitality

•Facial recognition software can pull up personal information •Emotion recognition software can predict emotional responses •Personalize guest experience at hotels using smart technologies

Private

•Only selected and verified users may participate on the blockchain. •Authentication and verification are required to enter the network. •Guided by business policies to prevent invalid transactions.

Hyperledger

•Open source •Private and permissioned •No mining is required (no currency) •Personalized, multiple platforms •Preferred for B2B

Ethereum

•Open source •Public and private •Mining is required (Ether) •Generalized, single platform •Preferred for B2C

Permissioned

•Participants may not need permission to join but will need permission to interact with the blockchain. •Allows for participants to be assigned specific roles when engaging with the blockchain.

Products and Services

•Product simulation and formulation •Convert analog or physical products to digital (e.g. digital camera, e-cigarettes, e-readers)

Retail

•Sensors attached to individuals can help shop for clothing online •Sensors can help consumers track where their food came from originally

Digital Business

•The creation of new business designs by blurring the digital and physical worlds (IoT, Autonomous cars) •Using and thinking about technology in a fundamentally new way •The promise to converge people, business, and things in a way that creates new revenue opportunities


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