Third Bridge

3 closest competitors and why?

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Why do you want to work here/how I can contribute to the team?

- Ambitious - Always enjoyed networking - Meeting diverse people - Want to be in an entrepreneurial environment - Great opportunity and upward mobility

What do you know about Third Bridge?

- An information company - Intelligent investment decisions come from human insights For right investment decisions, clients need access to experts and insights - Private consultations Third Bridge - Clients are some of largest funds + consulting firms - 900 employees, 8 global offices - Great Places to Work - Top 100 fastest growing companies Third Bridge Connections - Access to industry specialists - Unique insights into companies and markets - All about knowledge stored in peoples head Associates talk to industry specialists who then inform clients

Tell us about you

- Chicago - College Bridge - Inbound/Outbound sales - Both B2B and B2C- Met a lot of people London - Finance internship at Fisher - 300-400 calls per day - High targets - learned to manage time Toronto - Started exploring different career paths - Retail - Indochino- TP/Google Throughout all this - Bond St Record - My own company - Produce beats - Great deal of people/networking involved - I see portfolios all day Very diverse experience

Biggest strength

- Comfortable being uncomfortable - Adapt to changing circumstances

Give me an example of a situation where you have demonstrated tenacity

- Coronavirus - Lost my job, my income, my visa - Someone stole my credit card - Flight back home, 5 stops - No money - Living with my parents - Always get back up - Only 1 week, 5 interviews, moving forward - Food delivery just to come here and interview - If that doesn't show tenacity, what does?

What makes you unique?

- Diverse experience - Sales, IT, Marketing, Entertainment, Customer service

If I called your previous employer up and asked him to tell me three things about you what would he say?

- Focused on getting what he wants - Top performer - Doesn't just talk, proves his capabilities

What motivates you in your work?

- Money - Networking and getting to know new people - Strong team - Entrepreneurial environment - Opportunity for growth and upward mobility

Where you want to be in 5 years?

- Own an investment group - Everything from FX to real estate to start-ups - Need new connections, experience, investors

Questions?

- Strategy for investing in coronavirus climate/biggest challenge that clients tell you about? - - Next steps?

What is your biggest passion in life?

- Travel/Seeing the world/meeting new people

Why this company?

- Understanding client needs - Bringing people together - Both playing chess and football - Both individual and team sport

Earnings expectations?

Around £30,000/year

What do you know about the role?

Associate - Swedish Speaker - Review industries - Understand clients' knowledge and identify the most relevant individuals (practitioners and often C-level executives working at the heart of their industries) to take part in a 1:1 consultations with our clients via phone Engage with these individuals to understand whether they are the right fit for our clients Persuade relevant individuals to take part in a consultation with our client and negotiate terms Develop relationships with existing Third Bridge industry contacts and build new ones with experts you have identified Set up consultations - scheduling, contracts, compliance requirements The work is fast paced - you will be working on multiple requests on any given day, all with tight timelines, and spanning a wide variety of industries and geographies. We look for individuals who are excited by a hands-on, high-pressure role You'll need to think on your feet as you speak on the phone with people across industries and levels Teamwork is essential - you'll be collaborating with others locally and internationally when executing on projects. Development Our comprehensive onboarding program includes both classroom-based and on-the-job learning that will teach you the fundamentals of our business, how our clients think, and how to explore a multitude of industry sectors in order to uncover key drivers and interesting research angles for our clients. You will learn how to use public research tools to identify industry specialists and hone your communication skills to engage with industry specialists/senior professionals over the phone. You will progress from a new hire to a seasoned connector, with a strong network with specific industries, or a Client Associate, focussing on execution and building client relationships. The next step in your Third Bridge career could be: Client Associate - take the lead on client engagement, driving relationships and being responsible for project execution. You will run requests as they are received and ensure deadlines and quality standards are met. Specialist Associate - take the lead on specialist engagement within specific industries and be the main point of contact for some of our top tier experts. You will be the go-to person for particular sectors within the business world and maintain relationships with the top thinkers within them. Our flexible career and development path is built to help our team build essential, transferable skills and explore areas of business that align to longer terms career goals. During the Associate Program, you will sharpen your skills in... Business Acumen: navigate corporate structures, sector value chains, and key stakeholders. Identify key drivers and dynamics in order to understand your client's knowledge gaps and engage with industry experts. Gain an introduction to the world of institutional investments and how decision makers in this field think Persuasion and Negotiation: pitch to senior industry executives, persuade them to engage with clients and negotiate terms Relationship Building: build relationships with industry experts by delivering a high-end customer experience throughout Time Management: execute on multiple projects at a given time, manage competing priorities and changing client requests. Prioritization and context switching are key in order to handle the fast-paced environment we operate in Stakeholder Management: sharpen your interpersonal skills as you collaborate with others to share knowledge and develop sourcing strategies when executing on client requests What we look for Individuals who will thrive in a hands-on, high-pressure role with a focus on results Strong academic credentials and/or experience in a customer focussed role Fluency (verbal and written) in relevant foreign language What can you expect Flexible career and development path, with opportunities to gain a wide range of transferable skills

How do you handle objections?

Discover, defuse, sell. - Listen and try to fully discover the root of the objection - Don't make assumptions - Read the client - Try to build rapport - Ask a lot of open ended questions - Restate the concern as I understand it - Confirm the issue Diffuse the objection - Diffuse most important objection first - Maybe this is the only real objection - Maybe they can move forward after solving it - Contribute with something of value - Everyone listens to someone who's contributed sth Dell the solution - Keep my responses clear and to the point - Always have a word/pdf document open with objections and common rebuttals - Customize objection list to each market and client - Each market has its own objections - However, biggest issue is almost always the surprise - Confirm I've satisfied the objection - Solidify the relationship, make sure everything's clear and that I've actually helped them with an issue

Identify a time you have had to problem solve

Fisher - Customer said never been in contact with Fisher - Looked into it, he had - Said he'd sue because of GDPR - Researched how others solved this problem - Apologized and built rapport - Diffused the situation, sold him on solutions