UWF MAN 3025 Exam 2

robert mondavi wineries entered into an agreement with BAron. The two companies working together to create a new product is an example of ______ a. a joint venture b. exporting c. licensing

a. a joint venture

several Arab countries boycott coke products because they distribute in Israel. This boycott is an example of ____ a. trade barrier b. nationalism c. geocentrism d. nationalization

a. a trade barrier

the Finnish government is work to change the perception of older workers and encourage Finnish companies to abandon mandatory retirement plans. a. age b. attitudes c. beliefs d. ethic

a. age

____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged. a. creative work environments b. empathetic work stations c. participative work teams

a. creative work environments

which of the following is the only type of responsibility given to traditional work groups a. execute the task b. give advice/make suggestions c. make decisions and solve problems

a. execute the task

_____ departmentalization is defined as organizing work and workers into separate units based on expertise. a. functional b. matrix c. customer

a. functional

Bona Fide Occupational Qualification would be most likely to include in a ____ a. job specification b. job description c. labor resource guide

a. job specification

decentralization ______ a. leads to faster decision making and more satisfied customers and employees b. tends to stymie employee capabilities c. is characteristic of large companies

a. leads to faster decision making and more satisfied customers and employees

off all types of departmentalization, ____ requires the highest level of management skills. a. matrix b. geographic c. product

a. matrix

From a legal perspective, the two kinds of sexual harassment are _____. a. quid pro quo and hostile work env. b. hostile work env. and bona fide c. quid pro quo and bona fide

a. quid pro quo and hostile work env.

____ is the process of solving problems by consistently applying the same rules, procedures, and processes a. standarization b. procedural planning c. problem empowerment

a. standarization

According to the US dept of transportation a group of tunnel experts will comprise a ____ a. virtual team b. self-directed team c. multifunctional team

a. virtual team

GATT stands for a. global agreement of temporal trade b. General Agreement on Tariffs and Trade c. governing agreement on trade and transactions

b. General Agreement on Tariffs and Trade

the purposeful steps taken by an organization to create employment opportunities for minorities and women is called a. discretionary diversity b. affirmative action c. acculturation d. cultural proaction

b. affirmative action

what is the primary advantage of the structured interview? a. its validity b. all applicants are asked the same questions c. its low costs

b. all applicants are asked the same questions

which of the following statements describes a circumstance under which teams ought to be used a. rewards are provided for individual effort and performance b. ample resources are available c. all of these

b. ample resources are available

the modem factory in the US has 12000 workers who speak 20 different languages. a. acculturation b. diversity c. affirmative action d. cultural organization

b. diversity

____ occurs when a company sells domestically produced products to customers in foreign countries a. franchising b. exporting c. a joint venutre

b. exporting

McDonald's is involved in a long-term, worldwide movement to change consumers' perceptions of its products by selling food that is healthier. They are engaging in ____ a. demarketing b.organizational change c. market diversification

b. organizational change

a ____ is defined as a team composed of geographically/ organizational dispersed coworkers who uses telecommunications a. project team b. virtual team c. international tema

b. virtual team

____ is a general term that refers to subdividing work and workers in separate units. a. job formatting b. departmentalization c. functionalization

b.departmentalization

Which of the following statements explains why diversity actually makes good business sense a. diversity increases an organizations retained earning b. diversity help companies attract and recruit talented employees c. diversity eliminates glass ceiling

b.diversity helpz companies attract and recruit talented employees

Protectionism is the use of trade barriers to protect local companies and their workers from _____ a. internationally unions b. foreign competition c. trademark infringement d. all of these

b.foreign compeition

organizational _____ is the successful implementation of creative ideas in organizations a. change b. innovation c. creativity

b.innovation

which of the following countries has the largest direct foreign investment in the US a. germany b. japan c. united kingdom d. canada

c. United Kingdom

a study in the construction industry found that equipment is stolen from building sites. What can they do to stop that a. resumes b. performance appraisals c. background checks

c. background checks

The term _____ refers to both the financial and nonfinancial rewards organizations give employees in exchange for their work. a. wages b. salaries c. compensation d. fees

c. compensation

____ helps companies grow by improving the quality of problem solving and improving marketplace understanding a. acculturation b. cultural satisfaction c. diversity d. discrimination management department

c. diversity

to help companies reduce age discrimination, their managers can _____ a. recognize that age discrimination is not a very widespread problem b. hire workers under 40 c. ensure that younger and older workers interact b. create more glass ceilings

c. ensure that younger and older workers interact with each other

when incremental improvements are made to a dominant tech design such that the improved version of the tech is fully backward compatible with the older version _____ is said to have occured a. a milestone b. intuitive change c. generational change

c. generational change

the fastest-growing population group in the US a.chinese- Americans b. Canadians c. Hispanic-Americans

c. hispanic-american

the organizational process ____ a. defines roles not activities b. limits the adaptivity of an org. c. is the collection of activities that transform inputs into outputs that customers value

c. is the collection of activities that transform inputs into outputs that customers value

____ determines the number, kind, and variety o tasks that individual workers perform in their jobs. a.job specialization b. standardization c. job design d. task mapping

c. job design

a tech cycle occurs whenever there are major advances or changes in the ____ in a field. a. human, technical, and conceptual skills needed b. internal resource environment c. knowledge, tools, techniques

c. knowledge, tools, techniques

the kind of team know as ____ not only provides advice and suggestions to management a. traditional work group b. self-managing team c. semi-autonomous work group

c. semi-autonomous work group

global business is defined as a. includes any sale of goods and service b. only involves comapnies with more that 50 employees c. the buying and selling of goods and services to people from different countries

c. the buying and selling of goods and services to people from different countries

the trade agreement that represented the most significant change to the regulations governing global trade during the 1990s was the a.north American free trade agreement b. Asian free trade arrangement c. world trade ogranization

c. world trade organization

the auto industry has been perfecting the internal combustion engine for 120 years. This engine is an example of ____ a. design dichotomy b. design dichotomy c. synergistic design d. a dominant design

d. a dominant design

in order to be considered ____, recruitment, selection, training, and performance must be valid and be directly related to the important aspect of the job. a. employee related b. reliable c. concrete d. job related

d. job-related

____ is one disadvantage associated with the use of work teams a. outsourcing b. social loafing c. group negation

social loafing

a ____ is a performance appraisal process in which feedback is obtained from the boss, and co-workers. a. 360-degree feedback b. performance appraisal interaction c. grapevine appraisal

a. 360-degree feedback

when organizations successfully implement creative idea, _____ must necessarily come before _______ a. creativity; organizational innovation b. synergy; resource deployment c. recourse development; creativity

a. creativity; organizational innovation

according to the text, ____ is a small number of people with complementary skills a. work team b. venture group c. semi-structured team

a. work team

E-Lab (the "e" stands for experience) has project teams perform field research for its clients. one team had to spend time riding in the back seat of a squad car, accompanying cops on drug raids, as part of research for a new communications device for police departments. Another team studied how people get sick with a cold to create a new over-the-counter cold remedy. Often clients give team members extremely ambitious goals which the team members initially have no idea how to solve. In other words, project teams are given ___ a. stretch goals b. cross-training c. vestibule training

b. cross training

which of the following might account for disparities between the percentage of African, Hispanic, and Asian Americans. a. federal trade commission regulations b. racial or ethnic discrimination in the workplace c. watchdog advocacy groups d. congressional lobbying

b. racial or ethnic discrimination in the workplace

Kodak is a company associated with photography. The development of the digital camera forced Kodak into the innovation stream because the new imaging process was a(n) ____. a. technological subtraction b. technological discontinuity c. process addition

b. technological discontinuity

Which of the following statements about federal employment law is true? a. this body of law has not changed during the last two decades b. the intent of anti-discrimination law is to make factors such as gender, race, or age-irrelevant c. all federal laws are administered by the department of labor

b. the intent of anti-discrimination law is to make factors such as gender, race, or age irrelevant

which of the following statements about job validation test is true a. a test is said to be valid when it produces the same results everytime b.validation refers to the process of determining how well a selection test predict job performance c. in terms of recruitment, validation is most important in identifying what training prospective employees need.

b. validation refers to the process of determining how well a selection test predict job performance

large accounting agencies typically have separate departments that deal with households, businesses, and governments. this allows them to better serve the needs of their clients by using ____ departmentalization a. matrix b. product c. customer

c. customer

in terms of chain of command, ____ authority is the right to command immediate subordinates while ____ authority is the right to advise but not command a. internal; external b. functional; expert c. line; staff

c. line; staff

a group in Great Britain has been established to improve employment, retention, and promotion. This____ team has two years to gather info and create a plan a. virtual b. cross-functional c. project

c. project

One of the major questions that a company must typically answer about its future, once it has decided to go global is ____. a. how many additional employees will the company need? b. will the org.'s mission statement need to be changed? c. to what extent should the company standardize or adapt business procedures? d. how many new shareholders will be influenced by global activities.

c. to what extent should the company standardize or adapt business procedures?

Starbucks is expanding its global operations into South America in spite of the real probability of civil wars and terrorist activities in many of the continent's nations. As Starbucks expands into South America, it must deal with ____. a. strategy risk b. nationalistic equity c. economic uncertainty d. political uncertainty

d. political uncertainty