VB Management- Employee Opinions

You've read an article that suggests that for every employee who expresses a complaint, there are 4 MORE with the same issue who remain silent. If you have 200 employees and receive 5 complaints, what percentage of your employees have the complaint?

5 employees complained5 x 4 = 20 employees had the same complaint but were silent20 + 5 = 25 employees / 200 total employees = 12.5% have the grievance

Of your employees, 70% are happy with work conditions and 30% are happy with pay, and 10% are happy with both. What percent are happy with work conditions but not pay?

70% - 10% = 60%

employee survey

A formal list of questions sent to all employees designed to accurately gauge employee opinions on one or more topics

suggestion box

A secure box often put in an employee lunchroom or other prominent place. Employees can write their thoughts on cards and place them in the box for collection and review by managers.

You offer employees 2 weeks paid vacation out of 52 weeks per year. Based on employee feedback, you'd like to offer 3 weeks. If you now have 100 employees, and productivity does not change, how many employees would you need to add to maintain your same level of production and give the extra vacation? (Round to the nearest worker.)

Current work time per year = 100 workers x (52-2) weeks = 5,000 worker-weeksTo maintain production, we need 5,000 worker-weeks = W workers x (52-3) weeks with the new vacation scheduleW = 5,000 / (52-3) = 102 workers. You need 2 additional workers

employee meetings

Face-to-face meetings between managers and employees in which managers solicit feedback and ideas.

trust agent

In the context of soliciting ideas and feedback, a trustworthy individual (often a manager) who is seen as having integrity

town hall meetings

Open forums in which employees and managers discuss topics relevant to the company, including new product ideas and other employee feedback. Typically managers field questions from employees, and any ideas or feedback are acted upon subsequent to the meeting.

ideation

The life cycle of an idea, from the original idea through, in some cases, its actual implementation.

employee engagement

The means by which employees are made to feel that they are an integral part of the day-to-day workings of the organization in which their voices are heard.