Volume 1 Chapter 9
Which of the following is true about a sloppy patient care report?
A sloppy PCR implies sloppy care.
How might Advanced Automatic Crash Notification Data Rebroadcasting be used to increase the safety and efficiency of extrication responses?
By sending incident-specific diagrams and extrication recommendations to crews simultaneous to the initial dispatch.
Which of the following regulates all nongovernmental communication in the United States?
Federal Communications Commission
Why is it most important for agencies to be able to communicate with each other seamlessly on a major incident?
Inability to communicate with each other compromises safety.
Which of the following may improve EMS communications in the future?
Medical-quality video
In 2008, the FCC established a new office to handle public safety issues, known as the:
Public Safety and Homeland Security Bureau.
Which of the following is critical when multiple agencies respond to a single incident?
Reliable interagency communications
How can your patient care reports be used for research purposes?
Researchers may use certain data elements to assess patient outcomes.
What information should be provided first when communicating with the hospital?
Your name, provider level, and unit designation
Of the radio transmissions made by EMS providers during a typical emergency response, which of the following would least likely occur
calling the QA officer to seek guidance on a particular intervention
When communicating via radio, you should use:
"affirmative" and "negative."
Which of the following is the newest technology related to EMS communications and response?
Automatic crash notification
According to a recent study by the National Public Safety Telecommunications Council, what is the first challenge that must be addressed before many new EMS communication technologies can be successfullyintroduced?
Bandwidth
Which of the following presents the biggest challenge when multiple agencies try to coordinate efforts on a large event?
Common radio frequencies
Which of the following is true regarding wireless 911 calls?
Face to face
What emerging technology is helping to ease the overcrowding of radio frequencies?
Digital equipment
An example of effective communications between the EMS dispatcher and crew would be:
Dispatcher: "Control to Unit 34, respond high priority to 783 Third Street, cross street Vine, on a possible heart attack." Unit 34: "Control, Unit 34 copy, responding high priority to 783 Third Street." Dispatcher: "Unit 34, 1340 hours."
Which of the following allows simultaneous two-way communication?
Duplex transmission
Radio communications, including trends in the patient condition, responses to interventions, and information from the scene, are monitored by the:
FCC.
The FCC requires all EMS communications systems to follow appropriate governmental regulations and laws. In licensing activities, the FCC requires public safety agencies to use frequency coordinators. For EMS this is the:
International Municipal Signal Association (IMSA).
Which of the following is true regarding the patient care report?
It should be written objectively.
Of the following list, which concept does not apply to the communications component of an EMS system?
Multiple localized control centers
Which of the following is most important when assessing a scene for safety?
Situational awareness
All of the following have been identified as potential emerging technologies by the national EMS communications initiatives, except:
Subdermal Medical Record Implants.
Which of the following is true regarding the patient care report?
The PCR may be written or electronic.
Which of the following is true regarding simplex radio communications?
They can only transmit or receive, but not both simultaneously.
Which of the following is true regarding wireless 911 calls?
They present challenges that the EMS system is still trying to address.
Why is it most important to repeat orders from medical direction?
To confirm understanding
A radio communications system that is widely available and is not dependent on a third party for channel access is the:
UHF band.
What is the biggest barrier to effective radio communication among all responders on a multi-agency incident?
Use of outdated technology
The FCC's primary functions include:
all of the options are correct.
You receive orders from medical direction over the phone. You repeat them to make sure you understood them correctly. This is known as:
echoing.
In the sequence of communications for an EMS response, detection and citizen access:
are reliant on the 911 system for nearly all emergency calls.
A radio that is located at a stationary site is called a:
base station.
EMS providers must routinely communicate effectively with:
bystanders.
A __________ radio device is capable of automatically selecting the strongest radio, cellular, or satellite channel when the user initiates communication.
cognitive
In communications, feedback is utilized to:
confirm the receiver understands your message.
The data elements that are collected on the PCR and how they are interpreted are defined in a:
data dictionary.
Which of the following is part of the EMS response communication sequence?
detection and citizen access
Which following sequence of communications for an EMS response is appropriate?
detection and citizen access or advanced automatic crash notification, emergency medical dispatch, prearrival instructions, discussion with the medical directionphysician, transfer communication
A radio communications system that is not widely available and is dependent on a third party for channel access is the:
digital transmission band.
When communicating patient information to the hospital, it is important to:
emphasize the information most relevant to your patient.
The use of video streaming in EMS to transmit patient images to medical direction:
is likely to be more beneficial in rural areas.
In the basic communication model, speaking face to face, sending a fax, leaving a voice message, or sending a written letter is known as a:
medium.
When communicating via radio, you should:
press and hold the transmit button for one second.
The medical director for your agency is mandating simultaneous transmission of your verbal report and telemetry data on all cardiac patients. This will require:
multiplex technology.
The Federal Communications Commission (FCC) controls and regulates all:
nongovernmental communications in the United States.
Your agency's radio frequencies may be monitored by the public and media. You should:
not relay confidential patient information.
In the basic communication model, the language you use might include words, numbers, symbols:
or special codes.
An emergency medical dispatcher uses established guidelines to determine the appropriate level of response. This is known as:
priority dispatching.
A radio system that covers a large geographical expanse can utilize:
repeaters, which receive transmissions from a low-powered source and rebroadcast them at a higher power.
Patient condition, vitals, and pertinent medical history would typically be communicated to what party?
the ED
Effective communication between which of the following parties is most essential to minimize the time between an incident and assistance for the victim?
the bystander and the emergency dispatcher
Within the basic communication model, semantics refer to:
the meaning of words.
Of the following personnel the paramedic may communicate with during a typical shift, which one would be least likely to be part of an EMS run?
the police supervisor
The majority of the financial burden to modernize communications equipment for EMS falls on:
the states.
Units operating in a large city may transmit on ultrahigh frequency (UHF) radio frequencies because:
they penetrate concrete and steel well and are less susceptible to interference.
You must carefully limit radio transmission of any information that might identify a particular patient. This includes such things as name, race, financial status, and similar descriptors. Transmission of such information does not enhance patient care and will most likely:
violate patient confidentiality laws including the Health Insurance Portability and Accountability Act.
The National Emergency Medical Services Information System:
will be implemented by all states.
