Week 1: Ch 1, 2 & 3 Quiz

Not being punctual may lead to all the following except:

Communicating respect for your coworkers and patients.

All the following are effective ways to deal with an angry manager except:

Complain to co-workers about the manager's behavior.

Your ability to separate personal feelings from professional behavior can help minimize which negative realities of work?

Conflict

Which of the following would not be a trigger for bringing your personal problems to work?

Having to deal with a difficult co-worker.

You know you are dependable when:

Other people regard you as dependable.

Positive responses to negative self-talk include all the following except:

Realize that it is a normal and routine party of your subconscious.

Comparing yourself to other people has which of the following positive effect:

Reminding you that you may have succeeded where others have failed

All the following contribute to low self-esteem except:

Stepping outside of your comfort zone

The best action you can take to increase your self-esteem is:

Surround yourself with positive people.

All the following will help you create positive expectations and more control of results except:

Taking the passive approach

Some pessimistic people find their outlook is beneficial to them because:

They are more likely to evaluate risks realistically.

Research shows that pessimists are subjected to all the following outcomes except:

They often set high, unrealistic goals.

All the following are effective methods of establishing a good work-life balance except:

Try to discuss issues you are having at work with you family.

One of the main reasons we stereotype is:

We can quickly interpret and integrate new experiences

Self-esteem is always fluctuating and changing due to all the following reasons except

Your character was formed at birth.