Week 8 Homework Communications

Which of the following best exemplifies horizontal communication in a formal network?

"Let's discuss how we would like to tackle this problem."

Avoidance

A reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement.

How can you display immediacy?

Call people by their first names

Organizations with a pattern-maintenance orientation help mediate and resolve discord among members of society.

FALSE

Your use of grammar influences how others perceive you in job interview contexts.

FALSE

Communicating with coworkers via Facebook or private e-mail accounts is an example of formal communication.

False

Which statement best reflects formal communication?

Formal communication includes upward and downward communication.

Which tip should you follow when constructing your résumé?

Limit the document to one page.

When conducting a self-inventory, you should assess your interests and hobbies.

TRUE

Your use of grammar influences how others perceive you in job interview contexts.

TRUE

Winston is an employee at a restaurant. When he needs a day off, he talks to his boss to request the day off. What type of communication occurs as Winston talks to his boss?

Upward

A cover letter is designed to achieve

attention, interest, desire, and action.

Questions about skills, training, education, and personality are known as

bona fide occupational qualification questions

downward communication

communication that flows downward from a manager to employees

upward communication

communication that flows upward from employees to managers

What type of orientation does an organization that manufactures products and offers services for consumers have?

economic

Morgan and Molly are both baristas at the coffee shop. What type of communication occurs when the two women talk to each other?

horizontal

Grapevine communication is a type of _____ communication.

informal

horizontal communication

information shared among people on the same hierarchical level

The most meaningful way to demonstrate interest in a job interview is by

maintaining eye contact

When answering questions during a job interview, you should

not allow yourself to be too influenced by cues you may receive from the interviewer.

What type of orientation does an organization have if it promotes cultural and educational regularity and development within a society?

pattern maintenance

Organizations that generate and distribute power and control within society have a(n)

political orientation

Which of the following can help you understand an organization when gathering information?

the organization's website

When dressing for a job interview, you should

wear dark or neutral colors.