Worsham Arts Capstones 2020

The time limit for making application for a veterans headstone for a deceased veteran is: -6 months -90 days -1 year -no time limit

-1 year

The gauge of a steel casket is equivalent to the number of steel plates placed on top of one another to equal the thickness of how many inches: -2 -1.5 -3 -1

-1.5

A state imposes a 3% tax on funeral merchandise. Services were $2000; the casket was $2250; the vault was $1600, for a total bill of $5850. What is the amount of tax collected by the funeral director: -$175.50 -$67.50 -$110.88 -$115.50

-175.50

A funeral home that refuses to embalm the body of a person who has AIDS or another contagious disease has violated the standards of which agency? -UCC -ADA -FTC -OSHA

-ADA

The entry for buying office supplies on account would be: -DR office supplies, CR accounts payable -DR office supplies, CR cash -DR accounts payable, CR cash -DR office supplies, CR accounts receivable

-DR office supplies, CR cash

Given the peculiar nature of the profession, funeral director counselors are most helpful if they avoid speaking in public about death. -True -False

-False

It is permissible to cremate pets in a cremation unit permitted for humans -True -False

-False

A marker whose face has an angle greater than 45 degrees, but less than 90 degrees, in relation to the ground is called a(n) ___ marker: -Angled -Slant -Semi-Upright -Beveled Top

-Slant

The most common form of memorialization used today is the: -Upright Marker -Flat Marker -Flush Marker -Slant Marker

-Upright Marker

Traditionally, the name given to a symbolic cloth covering placed over the casket is called: -a pall -a cape -an interment cover

-a pall

Words that describe a feeling of rapport in counseling would be: -being confronted with unwanted truth -to give information -a relationship of harmony with the client -isolation and loneliness

-a relationship of harmony with the client

The steps involved in handling all of the transactions and events completed during an account period, beginning with placing the data in a book of original entry and ending with a post-closing trial balance, are referred to collectively as the: -input accounting -output accounting -accounting cycle accounting

-accounting cycle

The third stage of anticipatory grief described by Kubler-Ross is: -denial -depression -anger -bargaining

-bargaining

Typically, which of the following is NOT a cash advance item: -casket -certified death certificates -clergy honorarium -cemetery fee

-casket

A wedge-shaped burial container which is broader at the shoulders than at the head or feet is called a: -kever -casket -coffin -cenotaph

-coffin

This metal is malleable, ductile, and has a reddish-brown color: -stainless -copper -bronze -steel

-copper

Any person, partnership or corporation that performs cremation and sells funeral goods: -funeral provider -probate -commission crematory

-crematory

Thoughts or behaviors which protect us from undue levels of anxiety defines: -defense mechanisms -hopelessness -stressors -conflicts

-defense mechanisms

he act of causing death painlessly so as to end pain and suffering for an individual is called: -eurotropism -rational suicide -euphemism -euthanasia

-euthanasia

Grief is best relieved by: -becoming hostile and angry -repressing the feeling and forgetting it -making no overt response -expressing it outwardly, for instance by crying

-expressing it outwardly, for instance by crying

Any person, partnership, or corporation that sells or offers to sell funeral goods and funeral services to the public is a: -funeral goods -funeral provider -funeral services -funeral ceremony

-funeral provider

Beginning inventory plus purchases for the period yields: -gross sales -goods available for sale -net purchases -cost of merchandise sold

-goods available for sale

A debit to the purchases account would have a corresponding credit in which of the following accounts: -accounts payable -inventory -sales expense -accounts receivable

-inventory

The primary duty of disposition rests with the: -county -next of kin -state -coroner

-next of kin

The passing of title from seller to buyer for a price is called a: -novation -negotiation -sale -contract to sell

-sale

In an eastern orthodox church, the open area (sometimes raised) before the alter is called the: -sanctuary -solea -kevar transepts

-solea

A funeral home wishes to use the Fixed Dollar Amount Method when determining the amount of profit that it wishes to generate on each casket sale. Which of the following would be TRUE when utilizing this pricing strategy: I - When utilizing this strategy, the funeral home will receive its target profit, regardless of which units are sold II - If the funeral home determines that it must achieve a $1200 profit on each casket sale, a casket wholesaling for $521 will retail for $1721 III - When utilizing this strategy, the funeral home will multiply the casket cost by a constant factor IV - As evidenced by the CVI, the value progression in this strategy is very apparent as one moves from the entry-level towards the high-end merchandise such that purchasers of high-end caskets receive tremendous value for their dollar.

...

A general agent who has been appointed by a written authorization: -attorney in fact -broker -factor del credere -factor

...

A general term for designating a place suitable for the reception of a dead human body is called: -an alcove -a crevice -a tomb -an abyss

...

A partnership dissolves by operation of law upon: -death of a partner -adjudicated insanity of a partner -bankruptcy of a partner -all of the above

...

Before selecting a computer for use at a funeral home, you should determine the correct: -hardware -software -peripherals -computer language

...

If a funeral home is unknown to a supplier, or if the funeral home has a track record of bad credit/poor payment history, it is reasonable to presume that the supplier may be inclined to sell to that firm only on a C.O.D. (cash on delivery), or a C.B.D. (cash-before-delivery) basis. A firm that has established credit with a supplier, however, can usually benefit from a number of payment options that could include: I - Cash discounts II - Bill of lading discounts III - Quantity discounts IV - Consignment arrangements

...

In the Jewish culture, there are two overriding values at the heart of the Jewish tradition in regard to death. One is the kavod hamet, the requirement to "honor the dead," and the second is nichum avelim, the obligation to "comfort the mourners." Place into the order these additional common rituals performed at many traditional Jewish funeral burials: I - Performing of the Taharah, Use of the Tachrichim, The Shivah, the lighting of the Yarhzeit Candle II - The Shivah, Performing of the Taharah, Use of the Tachrichim, the lighting of the Yarhzeit Candle III - The lighting of the Yarhzeit Candle, the Shivah, Performing of the Taharah, Use of the Tachrichim IV - The lighting of the Yarhzeit Candle, Performing of the Taharah, the Use of the Tachrichim, The Shivah

...

One of the determinants of grief: -anomie -who the doctor was -who the person was who died -what funeral home was chosen

...

The accounts that are credited to increase are: -assets and liabilities -capital & expenses -assets and expenses -equity, liabilities & revenue

...

The following are common terms used when discussing retail prices. Which of the following describes a concept whereby the value of each consumer dollar that is spent to purchase a specific product is measured: I - Gross Casket Margin II - Value Progression III - Merchandise Value Ratio IV-Consumer Value Index

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The lawful rights and duties of the funeral director undertaking a funeral are those derived from statutory law and those arising from: -probate act -code of ethics -intestate succession -contract

...

Where a decedent is at the funeral home, the party with the primary right of disposal is said to have: -constructive possession -actual possession -quasi possession -intangible possession

...

Which of the following skills are useful during post-funeral follow-up? 1 - openness 2 - refraining from making rebutting statements 3 - immediately offering alternatives 4 - asking leading questions

1 and 2

When trying to assess the psychological needs of the bereaved, which of the following are areas of focus? 1 - pre-existing relationship of bereaved and deceased 2 - type of death 3 - socioeconomic status 4 - overall physical condition of the bereaved

1 and 4

Which would be the proper order for these participants in a military funeral? 1 - chaplain 2 - escort 3 - color guard 4 - band

4, 3, 2, 1

A funeral home has $90,000 of accounts receivable. $50.000 of that is current, $10,000 is in the 30-60 day column, and $20,000 is in the 60-90 day column, and $10, 000 is over 90 days. What percent of the accounts receivable is past due? -30% -44% -33% -25%

44%

The age given by Grollman after which children ought to be encouraged to attend funerals is: -2 years -7 years -13 years -children should not attend funerals

7 years

In order to evaluate product needs, the funeral home manager may analyze the number of times sales in a given price bracket occur over a fixed period of time. This is called: A) sales frequency B) itemization C) analysis chart D) unit pricing

A) sales frequency

A cultural universal is: A) something found in every culture and subculture B) something found in one particular culture C) has to do with demographics D) another name for enculturation

A) something found in every culture and subculture

Which of the following types of death would allow for anticipatory grief to occur: -homicide -SIDS -suicide -AIDS

AIDS

The 8 stages of development described by Erik Erikson apply to: A) Teens B) All ages, birth through old age C) Dying persons D) Infants

B) All ages, birth through old age

The intellectual acknowledgement of death and the emotional acceptance of it usually occur at the same time: A) TRUE B) FALSE

B) FALSE

Liquidity ratio that measures the ability of a firm to meet its current debt on short notice is called what type of ratio? A) total asset B) return on equity C) quick asset D) debt to equity

C) quick asset

To keep down the cost of funerals in the middle ages, people often formed: A) memorial societies B) church groups C) insurance associations D) burial clubs

D) burial clubs

The roman undertaker was known as: A) naidea B) kher-heb C) praeco D) libitinarius

D) libitinarius

Prior to cremation, consent for removing this item must be obtained: A) hearing aid B) colostomy bag C) tracheostomy tube D) pacemaker

D) pacemaker

A funeral homes most important assets are its: -Employees -Pre-Need Contracts -Livery Equipment -Facilitie

Employees

An inscription on a monument to commemorate the deeds or qualities of the deceased is a(n): -Cenotaph -Epitaph -Eulogy -Memorial

Epitaph

The part of the casket handle that is grasped by the pallbearers is the: -bar -arm -lug -ear

-bar

A commission merchant who sells on credit and guarantees to the principal that these accounts will be paid: -attorney in fact -broker -factor del credere -factor

...

A danger in the growth of the multi-funeral home corporate establishments is: -the staff is less well-trained -traditional funerals become a thing of the past -the business becomes more inefficient -it can give rise to depersonalization

...

An agency may be terminated by operation of law by: -subsequent illegality -death or incapacity of principal or agent -destruction of subject matter -all of the above

all of the above

The basic accounting equation is: -assets = liabilities + capital -assets = liabilities - capital -liabilities = capital - assets -assets + liabilities = capital

assets = liabilities + capital

All of the following are important in determining how grief may affect a survivor EXCEPT the: -historical antecedents -mode of death -available funds -relationship to the survivor

available funds

Which OSHA standard requires funeral homes to provide specific training, PPE, and vaccination against hepatitis B: -formaldehyde -general standard for industry - hazard communication -bloodborne pathogens

bloodbourne pathogens

The goal(s) of a humanistic funeral service would be to: -affirm religious values -deny death occurs -provide time for people to celebrate -affirm life -both provide time for people to celebrate and affirm life

both provide time for people to celebrate and affirm life

An example of a non-ferrous metal is: -steel -bronze -stainless steel -iron

bronze

Which of the following are charged with symbolic content, similar to rituals: -customs -initiations -folkways -ceremonies

ceremonies

An opening for an individual casket in a mausoleum is called a: -crypt -tomb -vault -niche

crypt

The attitude that all groups or cultures are equal and important is known as: -ethnocentrism -enculturation -cultural relativism -bureaucracy

cultural relativism

Social behavior as dictated by the tradition of a people defines: -mores -customs -folkways -religion

customs

The totaling of a column in a journal or ledger account is called: -posting -journalizing -closing -footing

footing

Under what conditions can a veterans burial benefit be paid directly to the funeral home? -for the funeral of a persons who died on active duty -none -when the veterans body will be buried in a private cemetery -if a funeral home can demonstrate that a veterans bill is unpaid

if the funeral home can demonstrate that a veterans bill is unpaid

If the wholesale cost of the casket increases, how would that affect the CVI? -increase -decrease -stays the same

increase

Chromium is added to carbon steel primarily to: -eliminate the need for thicker/stronger products -make it shinier -reduce the cost of production -increase the resistance to rust and corrosion

increase the resistance to rust and corrosion

A behavior enforced by the government is a: -law -folkway -ritual -taboo

law

An above ground structure containing crypts for casketed remains is a: -chapel -canopy -mausoleum -columbarium

mausoleum

A cemetery or section of a cemetery which only has flush-to-the-ground type markers is called a: -mortuary garden -memory garden -memorial park -landscaped area

memorial park

A party wishing to disinherit a member of his immediate family: -must specifically state why in the will -must leave a nominal sum ($1.00) -must at least mention the party by name -none of the above

must at least mention the party by name

Which of the following describes the entryway of the church proper: -nave -arthex chancel transept

natrhex

The first step to ADA compliance is to conduct a: -needs assessment -priority list -written compliance plan -compliance assessment

needs assessment

If total expenses is smaller than total of revenue, the difference is termed: -net worth -net profit -gross profit -gross margin

net profit

Gross sales minus sales returns and allowances minus discounts on sales yields: -total purchases -gross profit -of merchandise sold -net sales

net sales

What is the charge for a burial in a national cemetery -$250.00 -$150.00 -$150.00 plus vault -no charge

no charge

A proper title for an officiant of the Christian Science faith is a: -reader -bishop -rabbi -pastor

reader

The simultaneous cremation of the human remains of more than one person within the same cremation chamber, without prior written consent of the authorizing agent is strictly prohibited -True -False

True

The event of a loss is called: -bereavement -mourning -grief -grief syndrome

bereavement

The person appointed by a court to oversee the estate is called the: -administrator -attorney -heir -executor

executor

After the death of a child, most marriages: -remain unchanged -experience difficulty -become stronger -become celebrations

experience difficulty

Any activity a funeral home engages in to create public awareness, generate new business, or retain present business is known as: -Merchandising -Advertising -Public Relations -Marketing

Marketing

Which of the following is not specifically required by the Federal Trade Commission (FTC): -General Price List -Funeral Agreement Form -Outer Burial Container Price List -Casket Price List

Outer Burial Container Price List

A most important task for the counselor is to be a good listener: -True -False

True

The amount of body fat and the container type are the two factors most easily discernible by a cremator operator -True -False

True

Personal property permanently attached to land is known as a: -fixture -novation -quit claim -premium

...

Worden worked at great length to develop, categorize, and describe key requirements necessary for healthy grief work. A couple experiences a stillbirth and the hospital staff encourages the parents to name, dress, and hold the baby to say their goodbyes. Which one of Worden's tasks would this most help the couple with when working through their grief? I - To accept the reality of the loss II - To experience the pain of grief III - To adjust to an environment in which the deceased is missing IV - To withdraw emotional energy and reinvest it in another relationship

I - To accept the reality of the loss

The understanding of death and life, as well as, the normal grief process might seem odd in other cultures when compared to one's own. To work effectively with the bereaved from different traditions, it is necessary to step outside one's own cultural beliefs. Which of the following would be guidelines for servicing a culturally diverse population: I - Recognize cultural influences in your own life and how they affect your work II - Acknowledge your own limitations when working with culturally diverse groups. Be creative and explore alternatives for overcoming these limitations III - Be open to learning about cultural traditions and beliefs IV - Be sure to openly practice ethnocentrism whenever possible.

I, II, III

A service commemorating the deceased with the body present: -funeral services -funeral goods -funeral provider -a funeral ceremony

a funeral ceremony

The term death-free generation refers to: -infants in an area of declining infant mortality -people born in the post-World War II baby boom -a recent generation of adults who have not experienced death in their immediate families -the medical possibility of never dying

the medical possibility of never dying

A SIDS death is caused by: -apnea, the cessation of breathing -there is no known cause for SIDS -suffocation

there is no known cause for SIDS

Activities of a corporation which have exceeded its power are characterized as: -ultra vires -pre-emptive -paroled -subrogated

ultra vires

Abraham Maslow used his hierarchy of needs to illustrate -phases of grieving -how we grieve -what motivates us -steps to success in life

what motivates us