411 Quiz 2

identifying feelings how it is said

Posture, Voice, Mannerisms

tool 2 paraphrasing

a statement that says something that another person has said or written in a different way

reflecting feelings

accuracy and clarity are critical reflect feelings about the interview itself client is having trouble telling his/her story strong emotions not being expressed

empathy and carl rogers (cont.)

believed this was core aspect of therapy features -positive regard -respect and warmth -concreteness -immediacy -congruence/genuineness/authenticity

feelings

emotions are central to all theoretical orientations

Rogerian Client centered

emotions in relationships

defining empathy

empathy is the counselor's ability to sense the client's world the way the client does and to convey that understanding

tools needed

encouragers paraphrases summaries

putting yourself in the client's shoes. and seeing. the world through the client's eyes

false

tool 1 minimal encouragers

make someone more determined small verbal cues that encourage a helpee to talk with minimun interruption or influence by the helper "uh huh" "mhm" "okay: head nods

reflect all feelings

positive emotions negative emotions

difference between summary and paraphrase

summary has more material summary covers more time

empathy

the skill of reflecting back to another person the emotions he or she is expressing so that he or she feels heard and understood also involves listening to clients and understanding then

empathy and carl rogers

the therapist is sensing feelings and personal meanings which the client is experiencing in each. moment

reflecting feeling

two part skill identifying feelings reflecting feelings

Freudian Psychoanalysis

unresolved emotional experiences new focus on emotional experiences

tool 3 summary

using few words to give the most important info about something recap info shared by helpee over long period of time

goals of reflecting feelings

- Help make clear the feelings underlying behavior - Help clients sort out complex feelings - Help tell story

identifying feelings attend to the entire message

-Initiation/Development phase of counseling -Have the client tell their story

reflection of content

-helper lets helpee know they heard what was saying saw point of view regarding content check for accuracy help talk in more detail

identifying mixed emotions

-more than one emotion may be expressed -conflicting emotions could be part of the problem

how to paraphrase

1) Recall the message and restate to yourself silently 2) Identify content part of message 3) Select sentence stem 4) Translate content into your words 5) Check for accuracy

purposes of a summary

1) To tie together multiple elements in client's message 2) To identify common theme 3) To interrupt excessive rambling 4) To start a session 5) To end a session 6) To review progress 7) To serve as a transition when changing topics

how to summarize

1.recall key content 2. identify patterns or themes 3.use sentence stem 4.summarize 5. assess effectiveness of summarization

parroting

Don't repeat the same feeling word the client uses