411 Quiz 2
identifying feelings how it is said
Posture, Voice, Mannerisms
tool 2 paraphrasing
a statement that says something that another person has said or written in a different way
reflecting feelings
accuracy and clarity are critical reflect feelings about the interview itself client is having trouble telling his/her story strong emotions not being expressed
empathy and carl rogers (cont.)
believed this was core aspect of therapy features -positive regard -respect and warmth -concreteness -immediacy -congruence/genuineness/authenticity
feelings
emotions are central to all theoretical orientations
Rogerian Client centered
emotions in relationships
defining empathy
empathy is the counselor's ability to sense the client's world the way the client does and to convey that understanding
tools needed
encouragers paraphrases summaries
putting yourself in the client's shoes. and seeing. the world through the client's eyes
false
tool 1 minimal encouragers
make someone more determined small verbal cues that encourage a helpee to talk with minimun interruption or influence by the helper "uh huh" "mhm" "okay: head nods
reflect all feelings
positive emotions negative emotions
difference between summary and paraphrase
summary has more material summary covers more time
empathy
the skill of reflecting back to another person the emotions he or she is expressing so that he or she feels heard and understood also involves listening to clients and understanding then
empathy and carl rogers
the therapist is sensing feelings and personal meanings which the client is experiencing in each. moment
reflecting feeling
two part skill identifying feelings reflecting feelings
Freudian Psychoanalysis
unresolved emotional experiences new focus on emotional experiences
tool 3 summary
using few words to give the most important info about something recap info shared by helpee over long period of time
goals of reflecting feelings
- Help make clear the feelings underlying behavior - Help clients sort out complex feelings - Help tell story
identifying feelings attend to the entire message
-Initiation/Development phase of counseling -Have the client tell their story
reflection of content
-helper lets helpee know they heard what was saying saw point of view regarding content check for accuracy help talk in more detail
identifying mixed emotions
-more than one emotion may be expressed -conflicting emotions could be part of the problem
how to paraphrase
1) Recall the message and restate to yourself silently 2) Identify content part of message 3) Select sentence stem 4) Translate content into your words 5) Check for accuracy
purposes of a summary
1) To tie together multiple elements in client's message 2) To identify common theme 3) To interrupt excessive rambling 4) To start a session 5) To end a session 6) To review progress 7) To serve as a transition when changing topics
how to summarize
1.recall key content 2. identify patterns or themes 3.use sentence stem 4.summarize 5. assess effectiveness of summarization
parroting
Don't repeat the same feeling word the client uses