4144

What year did Philip Kotler and Sidney J. Levy proposed that marketing is an inevitable function of nonprofit management?

1969

According to the reading, Volunteers and Volunteer Management, about how many Americans volunteer?

25%

Which is an example of an outcome in the core logic model?

A better understanding of operating procedure

Which is is the best example of a Great Events Theory?

A board member who takes charge when a fundraising event goes wrong and gets it back on track

According to The Philanthopy Outlook," (2019), current projections for giving are ____ the historical 10-year and 25-year averages rates of growth.

Above

Which part of the core logic model is described as "the actions that the program takes to achieve desired outcomes?"

Activities

The Nonprofit sector includes:

All of the above: Credit unions, frats and sororities, religious center

An organization's constituency is made up of _____.

An organization's constituency is made up of _____.

What type of externally prepared document has the highest degree of reliability?

Audit

A successful collaboration can help a nonprofit in different areas. What is an area that a partnership CANNOT help?

Board and executive leadership

What is an example of an internal financial report?

Budget projection

When an organization tries to obtain some private funding, what is an advantage of funding from a corporate foundation?

Corporations can be a source of a large amount of money and they often have professional and accessible staff

What is the first step in the strategic planning process?

Develop vision and mission statements

Nonprofit organizations often expose themselves using digital media. What is NOT a key benefit of digital media?

Digital Media helps nonprofit gain likes on Facebook

_________ is the process of regulating personal emotions to reflect organizational expectations through either the display of appropriate emotions or the suppression of inappropriate ones during interpersonal transactions at work.

Emotional labor

Where does most of the revenue in nonprofit organizations come from?

Fees of services and goods

The basic legal wording of board members' responsibilities is called:

Fiduciary Responsibility

When a nonprofit organization founder manages and uses his or her positional power and control, while it harms the further development of an organization is called:

Founder's Syndrome

What are the two areas organizations should focus on in order to raise money?

Individual Donors and Foundation Support

Where from do nonprofits receive most of their donations?

Individuals

In 2019 to 2020, total giving is expected to rise. Which source was expected to lead these contributions?

Individuals and Households

A way to manage volunteers successfully is _______ ?

Integrate the programs of the organization to the volunteers passions and interests

According to this week's readings, what is a particularly critical component of digital media?

Interactivity

Which media outlet reaches more homes globally than any other media outlet?

Internet

Why should board members donate to the organization?

It is important for potential/current donors to see that the core of the organization is donating.

Why can it be a challenge to get funding from an independent foundation?

Most money they have may be earmarked for specific organizations

In regards to a performance measurement system for nonprofits:

No one system will work for every nonprofit

What is the difference between the produced outputs and organizations outcomes?

Outcomes refer to the social change and impact the nonprofit has made, while outputs are the direct result of the Nonprofits programs

In measuring the performance of a nonprofit service, all of the following should be considered EXCEPT:

Outside funding received

The human resources management approach encourages volunteers to be managed as if they were __________

Paid employees

What style of leadership is described as encourages opinions and suggestions?

Participative

Foundations and Charities are subcategories of nonprofit organizations. Which type of foundation usually has a single source of funding, and use income from investments to make grants to charitable nonprofit organizations?

Private Foundations

Good financial stewardship has internal and external control on finances. A report that measures the flow of funds and resources from the beginning of the year to date is called a _____?

Profit & Loss Statement of activities.

At what point in the strategic planning process should you hold a retreat for your staff and board members?

Retreats should be held after you've brought together a committee to assess the situation and collect empirical data.

In regards to owning a company or organization, what are governance rights?

Rights that let you make decisions on what happens in the organization without always gaining personal profit

Which of the following is the best example of surface acting?

Smiling at a client who is making you feel frustrated.

What is a key indicator when measuring a nonprofits' success?

Social Change

What is NOT a major job of the board to be___

Staff Managers

What does SWOT stand for?

Strengths, weaknesses, opportunities, threats

Donations can be classified into three types of categories. The _____ donations are designated for a specific purpose or program, or must be used within a certain time period

Temporarily Restricted

In strategic planning, what does the mission statement consist of?

The mission is why the nonprofit exist, and the purpose it wants to fulfill

What are the best ways to gather information about a nonprofit?

The organizations website, the annual report, and the IRS Form 990.

All of these aspects are indicative of non-profit organizations EXCEPT:

They often distribute profits to their directors

Which of the following is a reason why nonprofit organizations are given tax exemption?

They relieve government burden and benefit society.

Volunteering is _______non-compulsory work.

Unpaid

When is a nonprofit organization considered "financially vulnerable"?

When the organization's options for responding to financial shock are limited to cutting back on central services or programs

The first line of defense from fraud by a nonprofit, also known as ________ , is a group of volunteers who govern the nonprofit and make sure that the nonprofit is: true to its mission, safeguards its assets, and operates in the public interest.

a board of directors

Who is the best perspective donor?

current donor

The theory of marketing says that organizations should be ____-oriented and that the ____ should be central to the organization. .

customer; consumer

Which of the following is one of the bottom lines included in the "double bottom line?"

financial bottom line

Non-profits may be exempt from all the following EXCEPT:

financial management

Which of these is NOT a violation of fiduciary responsibility?

over-management

In regards to the marketing of products, a description of "marketing mix" involves what have become the famous "four P's" of marketing. Which of the following completes the "Four P's" ?

product, price, place, promotion

The complete Logic Model used to communicate what a program is all about contains components such as inputs, outputs, activities and outcomes. In an example about a program seeking to increase oral health in disadvantaged youth, which would be considered an input?

resources such as a staff dentist or pediatrician

What are current expenses incurred by an organization are often funded by?

revenues earned during the current year.