4335 Chapter 10

During intercultural conflict, in general, individualists tend to use more ________ styles than collectivists.

dominating

The intermediary level of Kim's Model of Intercultural Conflict refers to:

the actual location and context of the conflict

Which of the following is not a part of the micro level of Kim's Model of Intercultural Conflict?

Dialectal differences

Persons in low context cultures, in general, prefer:

Direct communication about the conflict

T/F: Research has shown that collectivists tend to prefer face work behaviors that defend the self-face or confront the other.

False

T/F: The person who tries to balance both self-face and other-face needs takes on an accommodating style. This person would probably use a "give-and-take" approach and might propose some middle ground for resolving the conflict.

False

T/F: To the collectivist, conflict is closely related to the goals or outcomes. Conflict is "end" oriented, in that the collectivist seeks to achieve something.

False

An integrating communication conflict style is associated with a:

High self-face concern and a high other-face concern

One's conflict interaction style is based on two communication dimensions, including:

Self-face need and other-face need

An obliging communication conflict style is associated with a:

Low self-face concern and a high other-face concern

Which of the following best defines face work?

The communicative strategies employed to manage one's own face or to support or challenge another's face

T/F: Collectivists tend to prefer other-face strategies such as avoiding the conflict, seeking a third party, or giving in to the other.

True

T/F: Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.

True

T/F: Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face. Facework can be employed to initiate, manage, or terminate conflict.

True

T/F: In Kim's Model of Intercultural Conflict, the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.

True

T/F: In low-context cultures, such as the United States, individuals are more likely to separate the conflict issue from the persons involved.

True

T/F: Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.

True

A dominating communication conflict style is associated with a:

high self-face concern and a low other self-concern

During intercultural conflict, in general, collectivists tend to use more ___________ styles than individualists.

integrating