6 Step Troubleshooting Process
What is Step 6 of the Six-Step Troubleshooting Process?
Document findings, actions and outcomes.
What is Step 4 of the Six-Step Troubleshooting Process?
Establish a plan of action to resolve the problem and implement the solution.
What is Step 2 of the Six-Step Troubleshooting Process?
Establish a theory of probable cause (question the obvious).
What is Step 1 of the Six-Step Troubleshooting Process?
Identify the Problem.
In the Six-Step Troubleshooting Process what step is Identify the Problem?
Step 1
In the Six-Step Troubleshooting Process what step is Establish a Theory of Probable Cause?
Step 2
In the Six-Step Troubleshooting Process what step is Question the Obvious?
Step 2
In the Six-Step Troubleshooting Process what step is Establish a plan of action?
Step 4
In the Six-Step Troubleshooting Process what step is Implement the Solution?
Step 4
In the Six-Step Troubleshooting Process what step is If Applicable, Implement Preventative Measures?
Step 5
In the Six-Step Troubleshooting Process what step is Verify Full System Functionality?
Step 5
In the Six-Step Troubleshooting Process what step is Document Findings, Actions and Outcomes?
Step 6
What is Step 3 of the Six-Step Troubleshooting Process?
Test the theory to determine the cause.
What is Step 5 of the Six-Step Troubleshooting Process?
Verify full system functionality and if applicable, implement preventative measures.