9-16

According to Harrisburg to keep a worker satisfied or motivated the manager should

Give recognition to employee

According to theory X workers _____their work

Dislike every facet of

The tenacity in which the company's employees enforce this ruling is based on how the employees predict customers will react to the news this is the application of _____ theory

Expectancy

According to hersburg _____f actors must be present to prevent work satisfaction but these factors cannot serve as a source of satisfaction or motivation

Hygiene

According to theory y workers _____their work

Like delegation and responsibility in

Which of the following statements about mazzle's hierarchy of needs is true

Maso claimed an upper level of need was not active until a lower level of need was satisfied

According to Frederick Taylor scientific management theory the most important motivator in the workplace is

Money

In hersburg's theory salary is an example of an

Motivating factor

Is something that prompts an individual to release his or her energy in a certain direction

Motivation

Is according to Harrisburg hygiene factors are

Potential job dissatisfiers

Which of the following is not an example of a job satisfier

Salary and Fringe benefits

In hersburg model which were falling would be an example of hinging factor

Supervision

According to expectancy theory the probability of an individual acting a particular way depends on the strength of the individuals belief that

The act will have particular outcome and whether the individual values that outcome

Safeway stores has installed dashboard computers in their trucks to monitor the delivery truck drivers as they work their routes safely is checking on drivers to make sure they are working this Mrs. Of employees derives from the trust in the veracity of

The theory X style of management

The blank style of management is based on a pessimistic view of the human nature and assumes that the average person dislikes work we'll try to avoid work prefers to be directed of voice responsibility and wants security above all else

Theory X

West Johnston overheard his manager say work is as natural as play and workers seek more job responsibility in this statement supports

Theory Y assumption

Which of the following statements about theory Z style of management is true

Theory Z contains many elements from Japanese management

An article on the health care industry revealed several assumptions that healthcare administrators have adopted during the last decade the administrators assume they're one employees have several interests other than work and will work only to the degree in a sign to employees will exact additional responsibilities only if they receive rewards and 3 employees exhibit little loyalty and will leave employment for reasons that are in their short term interest these assumptions lead to support the _________approached to management

Theory x style of management

_____ Is responsible for identifying the theory style of management

William ouchi