A+ 9-10
You need to install a 32-bit application on a 32-bit version of Windows. Where is the default directory where the application will be installed?
%systemdrive%\Program Files
You need to install a 32-bit application on a 64-bit version of Windows. Where is the default directory where the application will be installed?
%systemdrive%\Program Files (x86)
Which port does Telnet use?
23
Which port must be opened in the firewall of a Windows system in order Remote Desktop connections to be established with it?
3389
You want to create a new user account on a Windows system that can create and edit private files, start and stop the system, install applications, and add new device drivers. Which group should this user be a member of?
Administrators
A user works primarily in your organization's production area. However, she frequently needs to access data stored on her Windows 10 desktop system in her office while on the production floor. She would like to be able to use a system in the production are to remotely access her dektop system using a network connection. Which groups on her desktop system could you make her user account a member of to enable this configuration?(Select two.)
Administrators Remote Desktop Users
You manage a computer that runs Windows 7. You want to create a new user account and allow the user to create and save files, install applications, and change the system time. What group membership should you assign for the new user?
Admnistrators
You need to protect the user data on a Windows 7 system. Which tools could you use to do this? (Select two.)
Backup and Restore Previous Versions
Which of the following is true of online software activation?(Select three.)
Before running a newly installed application, the user must activate their license online on the software vendor's website Persistent activation may require the license to be continuously re-activated online at a preconfigured interval With personal software licenses, the limit is usually 1-3 online activations
Which tool can you use in Control Panel to control how times, dates, numbers, and currency are formatted and displayed for your computer?
Clock, Language, and Region
You use your computer to type documents in Portuguese that will be sent to Brazil. You purchase a second keyboard designed specifically for Portuguese. Which option in Control Panel would you use to configure your computer for the new keyboard so you can switch between the Portuguese and English keyboards?
Clock, Language, and Region
You want to make sure that you always have the latest patches installed on your workstation for an order entry application created by DataComLink corporation. What should you do? (Select two.)
Configure Windows Update to download and install updates automatically. Check the DataComLink Website regularly for patches and updates to the software.
You have a Windows system shared by three shift workers. Files that are used by all users are stored on the D:\ drive in various folders. The users have created hundreds of files on this drive and sometimes experience difficulty finding the files they need. What should you do?
Configure indexing to include the D:\ drive
What is the technology that protects the intellectual property rights of publishers and restricts the use of copyrighted works to those who have paid the necessary licensing fees?
DRM
Users have been experiencing periodic system lockups that generate the same error message. After checking Microsoft's Web site, you find that a hotfix is available to be address the issue. What should you do next?
Deploy the hotfix on a test computer
On a Windows 10 system, which Task Manager tab would you use to adjust the priority given to a specific program?
Details
Which system utility would you use to troubleshoot hardware devices, examine and control the resources used by specific devices, and install updated device drivers?
Device Manager
You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown. What should you do?
Disable Secure Desktop
You want to configure User Account Control so that when a UAC prompt is shown, the desktop is not dimmed, allowing you to continue working without responding to the prompt immediately. What should you do?
Edit settings in the Local Security Policy
What is the recommended size of the paging file under normal circumstances on a Windows 10 system with a 8 GB of RAM installed?
Equal to the amount of physical RAM
You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from a user who is having problems with an application. He tries to describe what he is doing in the application, but you just can't understand what he is doing that might be causing the problem. What should you do?
Establish a Remote Assistance connection and watch what the user is doing.
You provide desktop support for a small company. The company has two locations in the same city, but they are several miles away. You get a call from user who is having problems installing a new device. You try to tell the user how to update the driver for the device over the phone, but he is having a hard time understanding your directions and is becoming frustrated. What should you do?
Establish a Remote Desktop connection and update the driver
You need to protect the user data on a Windows 8.1 system. Which tools could you use to do this?
File History
You need to protect data on a Windows 10 system. Which tools could you use to do this?
File History Backup and Restore
On a Windows system, which of the following is true of groups?
Group members have the access rights assigned to the group
A user call to report a problem. She is trying to install an application on her new Windows 10 System, but cannot. Her user account is a member of the Users group on the system. What do you suspect is causing the installation issue?
Her group membership does not allow her to install new software.
Which of the following terms describes a Windows operating system patch that corrects a specific problem and is released on a short-term, periodic basis?
Hotfix
You have implemented a regular backup schedule for your Windows server, backing up all data every weekend with incremental backups every other night. Your company has decided against storing backup tapes at an offsite location. Where would be the next best place to keep your backup tapes?
In a fireproof, locked safe
You have implemented a regular backup schedule for a Windows system, backing up data files every night and creating a system image backup once a week. For security reasons, your company has decided to not store a redundant copy of the backup media at an offsite location. Where would be the next best place to keep your backup media?
In a locked fireproof safe
You have a laptop running Windows 10. User Account Control (UAC) has been disabled. How would you re-enable UAC on the laptop? (Select two. Each choice is a possible answer.)
In the Control Panel, select System and Security, then Security and Maintenance. In the Control Panel, select User Accounts, then User Accounts.
Which of the following actions taken on a Windows workstation will directly improve system security?
Install the latest updates
Don is an accountant in the Finance department. For the last several months he has been testing an online accounting program. After speaking with his manager, Don received permission to download a streamlined version of the software which requires local installation. After downloading, Don tried to install the application, but the operating system will not allow it. Out of frustration, he called the Help Desk. The Help Desk personnel came to Don's machine and installed the application without issue. Which of the following is the most likely reason Don could not install the application?
Insufficient permissions
Which of the following is true of the Guest user account on a Windows system?
It is disabled by default.
Which aspects of virtual memory can you configure on a Windows workstation?(Select two.)
Maximum size of the paging file Location of the paging file
Which tool can you use to view (but not modify)hardware and configuration information for your computer?
Msinfo32
You need to backup user data on a Windows 8.1 system. The computer has an SSD drive (C:) and hard disk drive (D:) installed. The SSD drive contains both the Windows operating system and user profile data. You plan to do the following: . Use Backup and Restore to backup user data. . Run the backup automatically every night at 1 A.M. . Store the backups in the D:\Backups folder. . Include a system image in each backup. Will this configuration work?
No windows 8.1 does not include the Backup and Restore utility. File History must be used instead
You need to backup user data on a Windows 10 system. The computer has a single SSD storage device installed that contains both the Windows operating system (in C:\Windows) and user profile data (inC:\Users). You plan to do the following: . Use Backup and Restore to backup user data. . Run the backup automatically every night at 11 P.M. . Store the backups in the C:\Backups folder. . Include a system image in each backup Will this configuration work?
No, backups created with Backup and Restore can't be stored on the same drive containing the information being backed up
You need to protect user data on a Windows 8.1 system. The computer has a single SSD drive (C:) installed. The SSD drive contains both the Windows operating system and user profile data. You plan to do the following: Use File History to protect user data Configure snapshots to be automatically taken every 30 minutes Store the backups in the C:\FileHistory folder Include the files in the C:\WidgetProject folder in the backup process Will this configuration work?
No, backups created with File History must be stored on a drive other than the one containing the information being backed up
When you load a partition management utility on a workstation running an OEM version of Windows 8.1, you notice that there is a hidden partition located at the beginning of the workstation's hard drive. You decide to delete it to free up space on the drive/ Should you do this?
No, this is the system's recovery partition
To protect user data on a Windows 7 system, you've configured System Restore to automatically create restore points for the C:\ volume Given that your user profile data is stored in the default directory (C:\Users), will this strategy adequately protect your users' data?
No, you need to create a backup of your user data as well
To protect you Windows 7system, you've used System Restore to automatically protect your system using restore points. You've also used Backup and Restore in Control Panel to configure a nightly backup of your user's data files. Will this adequately protect your system in the event of a hard disk failure?
No, you need to create an image of your Windows system as well
To protect your Windows 10 system, you've used System Restore to automatically protect your system using restore points. You've also configured File History to protect your user's data files. Will this configuration adequately protect your system in the event of a hard disk failure?
No, you need to create an image of your Windows system as well
To protect Windows 8.1 system, you've configured System Restore to automatically protect your system using restore points. Will this adequately protect the user data on the system?
No, you need to enable File History
One software license model allows software to be freely distributed, downloaded, and installed without paying a license fee, but often requires a fee for support, training, or added functionality. What is the name of this model?
Open Source
Which of the following components can be updated by a the Windows Update service?
Operating system and critical driver files.
Which tool can you use to gather and display statistics that help you monitor the operation of a Windows system?
Performance Monitor
You manage a Windows system. You want to view information about your computer including the CPU utilization and information about disk I/O operations. Which tools could you use to do this?
Performance Monitor Task Manager
Your Windows 8.1 system has experienced a serious failure. You decide to use the advanced recovery options provided by the operating system to bring the system back to a usable state. During the recovery process, you want to preserve as much data as possible including apps purchased from the Microsoft Store as well as your user's data files. Which option should you use?
Refresh Your PC
Even if you perform regular backups, what must be done to ensure that you are protected against data loss?
Regularly test restoration procedures
Which of the following remote access mechanisms on a Windows system lets you watch what a user is doing and, if necessary, take control of the user's desktop to perform configuration tasks?
Remote Assistance
You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 10. Your organization relies on a particular application, which worked correctly in earlier versions of Windows, but now does not run in Windows 10. You have checked the application vendor's website, but there is no update available. What should you try next to run in the application? (Select two.)
Run the application in compatibility mode Create a virtual machine that runs an older version of Windows. Run the application within the virtual machine.
You manage Windows desktops for your organization. You recently updated all of your workstations to Windows 7. Your organization relies on a particular application, which worked correctly in earlier versions of Windows, but now does not run in Windows 7. You have checked the application vendor's website, but there is no update available. What should you try next to run the application? (Select two.)
Run the application in compatibility mode Create a virtual machine that runs an older version of Windows. Run the application within the virtual machine.
Which of the following can be used to create a secure connection to a remote server?
SSH
Which of the following network services or protocols uses TCP/IP port 22?
SSH
You have configured your Windows systems to automatically backup user data every night at midnight. You also take a system image backup once month. What else should you do to ensure that you are protected against data loss? (Select two.)
Store a copy of all backups off-site. Regularly test restoration procedures
You need to configure when Windows checks for and downloads updates from Microsoft's update servers on a Windows 7 system. Which option in Control Panel should you use to do this?
System and Security
Your computer has a quad-core processor that supports multithreading installed. Given that the system is running Windows, how can you verify whether multithreading has been enabled?
Task Manager can display CPU utilization graphs for eight processors
Which Windows tool lets you performed automatic backups at regular times (such as on specific days at specific times)?
Task Scheduler
Which tool lets you automatically start an application or run a script based on triggers?
Task Scheduler
You have an application that you would like to run every Monday at 3 p.m. on your Windows workstation. Which tool would you use to configure the application to run automatically?
Task Scheduler
Which of the following are true regarding the recovery partition on a Windows system?
The recovery partition can be used to restore the system to its original state when it shipped from the manufacturer
Which of the following is true of the way many large digital media vendors are using Digital Rights Management technology?(Select two.)
They are adopting alternatives to DRM such as encouraging customers to not illegally share digital files. They are moving away from DRM because of several key shortcomings in the technology
Why should backup media be stored offsite?
To prevent the same disaster from affecting both the network and the backup media.
Why should backup media be stored offsite?
To prevent the same disaster from affecting both the system as well as its associated backup media
Your computer seems to be running slow. In particular, you notice that the hard drive activity light stays lit constantly when running multiple applications and switching between open windows, even though you aren't saving large files. What could you do to troubleshoot the problem? (Select two.)
Use Task Management to monitor memory utilization. Use Resource Monitor to monitor memory utilization
You have an application that renders video used in your online business. You want to make sure that the application continues to receive adequate attention from the system CPU, even if you open other applications. How can you adjust the amount of attention given to that application?
Use Task Manager to modify the process priority.
You have an application that processes videos used in your online business, which requires a significant amount of processor time. You want to make sure that the application receives adequate access to the CPU, even if you open other applications. How can you adjust the amount of attention given to that application?
Use Task Manager to modify the process' priority
Which Windows component prompts the user for credentials or permission to protect against unauthorized activities, such as an unintended software installation?
User Account Control (UAC)
Which component of Windows 7 prompts the user for credentials or permission to minimize the dangers of unintended software installations?
User Account Control (UAC)
On a Windows system, which of the following is true of using groups?
User accounts are made members of a group. Group members have the access rights assigned to the group.
You need to create a user account on a Windows system that can create files, run applications, and install printers when the driver for the printer already exists on the computer. You want the user to have only the minimum rights necessary on the computer. Which group should this user be a member of?
Users
What is the purpose of the dxdiag tool?
View information related to DirectX operation
Which of the following is another name for the paging file?
Virtual memory
While using a Windows 8.1 system, you accidentally downloaded and installed a malware package from phishing email exploit. You were able to reboot the system into Safe Mode and use System Restore to revert the system to point in time before the malware infection occurred. Given this information, which of the following are true? (Select two.)
You must reinstall any applications that were installed after the restore point was taken. Your user files were not affected when the system was reverted to the restore point
In which of the following situations would restoring form a system image be the best option?
You need to restore a Windows system after a catastrophic hard drive failure
In which of the following situations would restoring from a backup be the best option? (Select two.)
You need to restore several word processing files that were accidentally deleted from your Documents folder. You accidentally deleted several important e-mails and need to restore them
Given that you are using a Windows 10 system, in which of the following situations would reverting to a System Restore point be the best option?
You recently installed a new application and now the system behaves erratically
Your organization has 20 employees who need an accounting software update installed. Due to a miscommunication, the purchaser only paid to update 10 licenses. The software company issued a "paper license" and a single key for updating 10 users. Since this is an enterprise paper license there is no mechanism that enforces a limit to the number of times the key can be used so you decide to go ahead and update all 20 users. What are the possible consequences of this decision?(Selection two.)
You risk losing your job You expose your company to litigation by violating the software license agreement
You're using a Linux distribution that uses Debian Package Manager (dpkg) for package management. Which command would you use to install httpd, the Apache HTTP Server package, and all its dependencies?
apt-get install httpd
Which of the following is true of the Guest user account on a Windows system?
it is disabled by default
Which command would you use to display a simple list of all processes running on a Linux distribution that uses either RPM or dpkg for package management?
ps -e
Your Windows 7 client system are joined to the WestSim.com domain. You need to verify that these clients are configured to get time from the correct time provider. Which commands can you use to do this?(Select two. Each response is a complete solution.)
w32tm/query/source w32tm/query/status
You're using a Linux distribution that uses RPM for package management. Which command would you use to install httpd, the Apache HTTP Server package, and all its dependencies?
yum install httpd
You're using a Linux distribution that uses RPM for package management. Which command would you use to display a list of all packages available for installation within the Internet repositories configured on this system?
yum list available
You're using a Linux distribution that uses RPM for package management. Which command would you use to check to see if the httpd package, the Apache HTTP Server package, is installed?
yum list installed httpd