A+ Practical Unit 8

Which of the following printers would produce the highest print quality?

600 DPI

Your laser printer prints a vertical black line on every page. You change the toner cartridge but the problem does not go away. What is the MOST likely problem?• The paper is poor quality. • A corona wire is dirty. • The photosensitive drum. • The fuser assembly is damaged.

A corona wire is dirty

You've just set up a color laser printer on a costumer's Windows workstation. You've connected it to the workstation using a USB cable and have loaded the appropriate drivers. Which of the following are the BEST steps to take next? (Select TWO) A. Edit the printer properties to configure paper tray and other device-specific settings. B. Verify that it is working correctly by print a test page C. Set the printer drier to print grayscale by default to reduce color toner consumption D. Use the USBTEST utility in Windows to verify that the USB connection is working properly. E. Use Driver Rollback to make a backup copy of the new printer driver F. Do nothing. Your work is done.

A. Edit the printer properties to configure paper tray and other device-specific settings B. Verify that it is working correctly by printing a test page

You want to restrict the hours that the QA printer is available from Windows. Which tab on the Printer Properties page would you click so you can restrict the hours the printer is available?

Advanced

You have just set up a new laser printer for the company president on her Windows workstation. You have installed the printer and the drivers. What should you do next? A. Document the steps you took to complete the configuration B. Edit the printer properties to configure the device-specific settings. C. Share the printer over the network with the rest of the organization. D. Share the printer over the network with the rest of the organization E. Report to your supervisor that the job was completed

B. Edit the printer properties to configure device-specific settings

Which of the following types of printers heats the ink in its print head to print? Piezoelectric crystal inkjet Laser Thermal bubble jet (inkjet)

Bubble jet (inkjet)

If a printer is not WI-FI coapable, how can it be set up to provide the most reliable wireless printing? A. If the printer is Bonjour-enabled, it can be discovered by workstations using the Bonjour service B. Share the printer from a compter that has a wireless network connection C. If the printer is Ethernet capable, it can be connected to the network through a wireless router D. If the printer has a USB port, plug in a USB wireless adapter

C. If the printer is Ethernet capable, it can be connected to the network through a wireless router

Which of the following is an advantage of connecting a printer to a network? A. Troubleshooting costs are decreased B. Printing speed is increased C. Multiple users can print to the same printer D. You can use a less costly printer

C. Multiple users can print to the same printer

Which of the following methods can be used to connect a printer to a network? (Select TWO) A. Plug a USB-to-Ethernet adapter in your printer's USB port B. Plug a network cable into your printer's USB port. C. Plug an Ethernet cable into the network port in the printer D. Connect your printer to an external print server device that is connected to the network E. Plug a network cable into your printer's serial port.

C. Plug an Ethernet cable into the network port in the printer. D. Connect your printer to an external print server device that is connected to the network

You replaced the print cartridge on an inkjet printer. What should you do next?

Calibrate the printer

One of your customers is still using an old dot matrix printer. While printing, the customer noticed that the text is light or faint. A new print head was installed, but the documents are still faint.Which of the following is the MOST likely cause?• Check the gap between the printer head the paper.• Check the toner levels.• Initialize the ribbon.• Install a maintenance kit.

Check the gap between the printer head and the paper

If a printer is connected directly to a Windows workstation, what can you done to allow other workstations on the same network to send print jobs to this printer? A. Configure the workstation as a print driver B. The printer can only be shared by disconnecting it from the workstation and connecting it to the network C. Configure the printer to be a print server. D. Configure the printer to be a shared printer

Configure the printer to be a shared printer

Which component in a laser printer applies toner to the drum, causing the toner to stick to the charged areas on the drum?

Developing roller

Which of the following printer type is considered an impact printer Bubble jet Inkjet Dot matrix Laser

Dot matrix

Which type of printer uses an inked ribbon

Dot matrix

Jan, a user in the documentation department, printed a very large document. When Jan's boss walked by the printer and saw the large stack of papers, he called you and asked if you could configure the printer to help reduce the amount of paper used by her department.Which of the following printer configuration would BEST facilitate the manager's request?

Duplexing

Which of the following are printer languages? (Select THREE) Escape codes PrintDef Pascal Capture PCL PostScript

Escape Codes PCL PostScript

When you print from your laser printer, the paper contains faint images from previous printouts.Which of the following components is MOST likely the cause? (Select two.) • Fluorescent lamp • Primary corona wire • Secondary corona wire • Transfer roller• Rubber scraper

Fluorescent lamp Rubber scraper

One of the employees in your company calls and complains that text printed on the laser printer smudges easily and is staining hands and clothes. Which of the follow, if adjusted or replaced, would BEST fix the printer? -Fuser Unit -Toner hopper -OPC drum -Photoreceptor drum -Laser

Fuser unit

After removing the printed paper form your laser printer, the toner smudges and can be wiped off in places. Which of the following is the MOST likely problem? • Secondary corona • Primary corona • Fuser rollers • Print drum

Fusser rollers

You have been asked to recommend a printer that will be used in a travel agency. The printer will be used to print airline tickets. Each ticket has four pages (multi-part carbon-based forms), and the same information must show up on all four pages with a single pass of the printer. Which printer type would you recommend? Ink Jet Laser Impact Dye sublimation

Impact

You're troubleshooting an older laser printer that is creating 'accordion jams' where the paper is crumpled as it exits the printer moving into the output tray. What can you do to fix this problem?

Install a maintenance kit

A user has created a complex spreadsheet on her workstation containing many graphs and charts. She sent the document to an older network laser printer that is shared by everyone in her department. When she picked up the output only the top half of each page was printed and the bottom half was blank. Which of the following will MOST likely rectify this issue?• Install additional memory in her workstation. • Ask the network administrator to increase the speed of the network link in her department. • Install additional memory in the printer. • Update the printer driver on her workstation. • Instruct her to not create such complex print jobs.

Install additional memory in the printer

Which type of printer uses a drum, plastic toner, and fuser to create a printed page?

Laser

Which type of printer uses lasers and electrical charges to transfer images to paper?

Laser

Your company needs to print a lot of high-quality black-and-white text documents. These documents need to be printed as quickly and inexpensively as possible. The printer must also have the capacity to perform duplex printing. Which of the following printers BEST meets the printing requirements for you company? Dot matrix Inkjet Thermal Laser

Laser

Which of the following is the MOST likely symptom of a dirty drum or roller in a laser printer? • Smudges on the print job. • Lines or splotches repeated at regular intervals on the print job .• A vertical black or white stripe on the print job. • A faint image on the print job.

Lines or splotches repeated at regular intervals on the print job

Which printer permission would you assign to a user so that she can pause the printer?

Manage this printer

The manufacturing department consists of 50 employees. Due to the number of employees in this department, the company cannot afford to have a printer for each user. Your company has purchased a new and very expensive laser jet printer for this department's use. This printer needs to be configured so all users in the department have the ability to print to this device from their own computers. Which of the following connections would BEST facilitate multiple user access?

Network

Which of the following components are found in dot matrix printers? (Select TWO) Nozzles Drum Thermal ink ribbon Platen Tractor Feed

Platen Tractor Feed

Which component in a laser printer prepares the photosensitive drum for writing by causing it to receive a negative electrostatic charge?

Primary corona

What allows a computer to communicate with a printer?

Print driver

What term refers to the portion of the hard drive where print jobs are stored before going to the print device?

Print queue

You have created a large course that describes how to install and use the software created by your company. You created the document using FrameMaker, which uses its own proprietary file format. Because your customers don't use FrameMaker, you need to print the document in a format that all of your customers can use. Your customers use Windows, Linux, and Mac OS. Which of the following print methods would provide the BEST output for your customers to use? Print the file to PDF Print the file to the Fax printer Print the file to paper and ship it to your customers Print the file to XPS

Print the file to PDF

What virtual printing options allows you to convert a Word document into a .jpg file?

Print to image

You replaced the ink cartridges in a colour inkjet printer. Users are now complaining that print quality has degraded, lines are fuzzy, and the coloured areas in images are starting or stopping before they should. What inkjet maintenance task do you need to perform?

Printer cartridge calibration

Which printer management components would you use to view the port used by a printer? (Select two.) • Print spooling service • Print queue properties • Printer properties • Print queue • Print server properties

Printer properties print server properties

You have just installed a maintenance kit in your laser printer. What should you do next?a. Reset the page count.b. Reinstall the print drivers.c. Check the gab between the printer head and the paper.d. Use the automatic cleaning feature.

Reset page count

You installed a new toner cartridge in a company-owned laser printer and did some maintenance tasks you noticed that needed to be done. What should you do next?

Reset the page count

After receiving several complaints from the employees in your company, you start to troubleshoot a laser printer. After a short while, you have concluded that the most probable cause is a dirty drum. Which of the following is the MOST logical reason for this conclusion? • Garbage characters on the page • Ghost images on the page • Blank page • Spots at regular intervals on the page

Spots at regular intervals on the page

Hannah has been working for your company for several years. Recently, she moved to a new department, which is located on a different floor. After the move, Hannah informs you that when she tries to print a Microsoft Word document (the same program she has always used), the printer on her new floor prints page after page of seemingly random characters. Which of the following is the MOST likely cause of Hannah's print problems?

The wrong printer drive has been selected

You're responsible for ordering consumables for your organization's printers. These printers are heavily utilized by your users who demand the utmost in reliability. Which of the following would be the best option when ordering new toner for these printers?

Toner cartridges recommended by the printer manufacturer.

Which component in a laser printer charges the paper to attract toner?

Transfer roller

What connector is most commonly used to connect printers to desktop PC systems?

USB

You're conducting scheduled maintenance on a laser printer. You notice that there is a build-up of excess toner inside the interior of the printer. Which of the following is the proper way to remove it?

Use an anti-static vacuum

For the past several days, the print jobs from the inkjet printer are missing colors and leaving gaps. Which of the following will MOST likely resolve the problem? • Check the gap between the printer head and the paper. • Use the automatic print head cleaning feature. • Recalibrate the printer's color profile. • Add additional memory to the printer.

Use the automatic print head cleaning feature

Which of the following paper types should not be used in inkjet printers? • Multi-purpose paper • Very glossy paper • Paper that is not specifically marked "for inkjet printers." • Any colored paper

Very glossy paper

You are testing a printer you just installed, so you use the operator panel on the printer to print a test page. Later, you use the printer properties on your computer to print a test page. Instead of a normal test page, you receive several pages with garbled characters on them. What is the most likely cause of the problem? • Wrong toner cartridge • Bad printer memory • Wrong print driver • A problem with the printer power supply or the power cable

Wrong print driver

Your system administrator shared a USB laser printer connected to your Windows 10 system so other users on the network can send jobs to it. A network user has sent a large job to the printer, the print job has stalled. You try to delete the print job, but can't.Which of the following BEST describes the reason you cannot delete the print job? • You do not have the Manage this printer permission. • You do not have the Print permission. • You do not have the Manage documents permission. • You do not have the Manage network printers permission.

You do not have the manage documents permission

Which printer management component would you use to view the drivers used by a printer?

printer properties

Oliver, a user in your company, is using an inkjet printer. After using this printer for several months, Oliver has noticed that streaks are beginning to appear on his printed pages. Oliver has asked you to fix this issue. Which of the following is MOST likely causing Oliver's printer to malfunction?

the printers heads are out of position and need to be aligned