ag 3341 coombs ag leadership final

Johari Window

1. known 2. known 3.open 4. (arrow label) feedback 5. blind 6. unknown 7. (arrow label) disclosure 8. secret 9. hidden

What are the layers of "Maslow's Hierarchy Needs? (top to bottom)

1. self actualization 2. self-esteem needs 3. love and belonging 4. safety and security 5. physiological needs

A manager spends approximately __________ of their time resolving conflicts.

20%

What does the A in SMART stand for?

Attainable

Match the following term with the correct Contingency and Situational Leadership Style: 4 developmental levels - Directive (telling), Coaching (selling), Supporting (participating) and Delegating

Blanchard

Which of the following are actions of leadership interventions that support followers?

Coaching, empowerment, supportive communication, frequent feedback

Emily, the product development manager of JuzTel, seeks suggestions from her team members for improvising on the company's existing range of cell phones. The team members pour in their suggestions and Emily makes the final call on the inputs received by them. In this scenario, Emily is portrayed as a(n) _____.

Consultative leader

Match the following term with the correct Contingency and Situational Leadership Style: Leads with compassion

Crisis Leadership

Micromanagers cannot do what?

Delegate

Self-management, commitment, competence, focus and courage are essential qualities of a(n)

Effective follower

Which of the following is an important quality for a leader to foster innovation within a team?

Encouraging and empowering team members to take risks and try new things

Match the following characteristics with the correct leadership style: High Creativity

Entrepreneurship leadership

Match the following term with the correct Contingency and Situational Leadership Style: LPC

Fielder's Contingency Theory

Match the following term with the correct Contingency and Situational Leadership Style: Task motivated leaders

Fielder's contingency theory

Is this following teamwork technique formal or informal? Engaging in ample interaction with the team

Informal

A team of students are officers for the student chapter of an organization at their university. They work to pass legislation in their local community, and every time they win, they go out to dinner together and have an after-party. What technique of fostering teamwork is this, and is it formal or informal?

Initiating ritual and ceremony, formal

A scientist who is researching their favorite new species of GMO corn, who is so excited that they need very little outsider guidance due to their own self-motivation would be an example of which substitute (s) for leadership?

Intrinsic satisfaction

The ______________working in a group would be a person who makes excuses about why they cannot complete their portion of the paper and does not put in any effort without constant coaching of other group members, whereas the __________ is likely to poke and prod at the members to help with the paper that they feel strongly about or report them to the professor.

Isolate, activist

Match the following term with the correct Contingency and Situational Leadership Style: Servant leader

Leader-Member Exchange Theory

Wayne is so excited to be out of the house and finally on his own at the local University. He has been attending his classes for about 9 weeks now and things are going great until one morning he goes to step in to the shower and finds raw sewage has backed up into his shower. He calls his landlord who isn't very concerned about the situation. Wayne heads to a friend's house to take a shower and get cleaned up for the day. After a long day of classes, Wayne comes home to find a "funky" smell in his apartment. It appears that things have continued to back up all day long and now there is a real mess in his apartment. He approaches the landlord in a less than productive manner and the landlord ends the conversation stating that he has a lease for the next 9 months. Wayne seeks legal assistance always during the day when he should be in class and his grades and his life are quickly falling apart. Which of the following w

Maslow's hierarchy of needs

Match the following term with the correct Contingency and Situational Leadership Style: 5 decision making styles - decided, consults, facilitate, delegate

Normative Decision Model

Match the following descriptions of people with the correct shadow trait: Martha has the discipline and organization to keep herself on track all the time. but she is always shuffling and straightening things. no matter where she is.

OCD

Match the following characteristics with the correct leadership style: Democratic

Participative leadership

Match the following term with the correct Contingency and Situational Leadership Style: Considers characteristics of group members and task demands

Path-Goal Theory

Dan works at a warehouse on the night shift. The night shift does not have many supervisors and a lot of short cuts are taken. Dan likes to be a rule follower and believes that rules and regulations are in place for a reason such as safety. A position recently opened up for the night shift supervisor position. Dan's production time is lower compared to some of his counterparts. In order to make himself look better Dan began to take shortcuts when completing tasks in hopes that it would increase his production time and help him get the night shift supervisor position. What type of leader is he?

Rationalizer

Paige is often described as competitive, aggressive, and always ready to take charge in any situation. She thrives in high-pressure environments and is highly driven to achieve her goals. What color personality is Paige?

Red

Mike is the head of a research team at a technology firm. In spite of constant rejection of Mike's ideas by the senior officials, he consistently pursued his ideas without losing confidence. This shows that Mike is a(n) _____ leader.

Resilient

Henry is a boss who isn't very involved with his employees. He tends to direct people on what to do rather than to explain or support the tasks they need to complete. His employees are unable, unwilling, and not confident when completing their work. According to the Hershey Blanchard Leadership Model, what style of leadership does Henry most represent?

Telling

Mark, the CEO of his company, is preparing a new brand deal which requires late hours. Sarah volunteers to stay behind and get started while the rest of her coworkers leave early. This describes which type of follower?

activist

Match the following descriptions of people with the correct shadow trait: Zac's self-assurance was a real asset when interviewing for veterinary school, but he just realized that he is having a hard time making friends.

arrogant, over-confident, self-sufficient

Match the following characteristics with the correct leadership style: not concerned with group members attitudes

autocratic leadership

Match the following characteristics with the correct leadership style: retains authority

autocratic leadership

Your best friend Lola drags you to a party and upon arriving you're immediately drawn to her new college friend, Sarah. Sarah is kind, relatable, and makes great eye contact, asks you lots of questions about yourself, and speaks very highly of Lola. What is Sarah exhibiting?

charismatic habits

Kelly works in a team, and she used to strive to talk with others and be able to encourage other team members. It's been over a month, and her team members have started complaining that they feel like Kelly over-talks and never really listens to her team members anymore. What strength was taken too far?

communciation

A team member confides in their leader that they are having a distressing personal issue. The leader responds with understanding and says, "Please let me know if there's anything I can do to help". This is an example of ______.

consideration

Match the following term with the correct Contingency and Situational Leadership Style: Re-establish usual Work routine

crisis leadership

Match the following descriptions of people with the correct shadow trait: The Coach had great command of the team last season, but this year he has some challenges with getting the respect of the team.

dictator; bossy

As a category of followers, _____________ have a strong tendency to be whistleblowers.

diehards

What is NOT a factor that contributes to ethical differences?

economic differences

Jane is part of the sales team at Judy Fashions Inc. Even though she has not been given a designation as the team leader, most of the team members rely on Jane for her opinions and suggestions on various sales-related queries. Jane can be classified as a(n) ______ leader.

emergent

Your team is assigned a task to design and build a model of a rollercoaster. Henry is your groups' leader and begins organizing the team into designers and builders. while delegating, Henry motivates the team by deciding that the team across from yours is now your group's rival, and uses this to rally the team. What informal technique is Henry using to foster teamwork?

encouraging competition

Match the following characteristics with the correct leadership style: sensible risk taking

entrepreneurial leadership

Match the following characteristics with the correct leadership style: proactive

entrepreneurship leadership

Identify the following tactics and strategies as ethical or unethical: Joking and kidding

ethical

Identify the following tactics and strategies as ethical or unethical: Using rational persuasion

ethical

Identify the following tactics and strategies as ethical or unethical: Making a personal appeal

ethical

Label the following motivations - whether they are intrinsic or extrinsic Public recognition

extrinsic

Label the following motivations - whether they are intrinsic or extrinsic Having a title

extrinsic motivation

Is this following teamwork technique formal or informal? Blend Workers

formal

Is this following teamwork technique formal or informal? Selecting team-oriented members

formal

A major mechanism for developing teamwork is:

frequent informal communication among members

What is an example of a Whistleblower?

gary sees his supervisor stealing equipment from the store and reports it to the district manager

Match the following traits of leaders with the correct category: sense of humor

general personality trait

Correctly match the following descriptions to why leaders lose their ways: motivated by seeking world's acclaim

glory seekers

Maximizing personal returns even at the expense of others is an example of what?

greed

Marsha is the owner of a popular apparel store. She plans to increase the choices available to customers. She thinks about what additions should be made to the current collection of clothes available in the store. During her evening walk, Marsha suddenly realizes that she should conduct a survey to gather information on what customers desire. Which of the following is most likely to be the step in the context of the creative process that Marsha is in? ​

immersion

Jennifer works at a local grocery store and during her lunch break she will grab some chips and a soda off the floor without paying for it. No one has ever said anything to her so she continues to think it's okay. What factor in contributing to ethical differences applies here?

implied permission

Correctly match the following descriptions to why leaders lose their ways: lack of self-awareness & self-esteem

imposters

Is this following teamwork technique formal or informal? Establishing a climate of trust

informal

Label the following motivations - whether they are intrinsic or extrinsic Finding meaning from effort made

intrinsic motivation

Label the following motivations - whether they are intrinsic or extrinsic Personal growth

intrinsic motivation

Label the following motivations - whether they are intrinsic or extrinsic Satisfaction of doing a good job

intrinsic motivation

Bob has been assigned to a group project in one of his classes. Bob decides not to show up to a single meeting time to work on the project. He lets his teammates do all of the work, and he never responds in the group chat to contribute or collaborate. What kind of follower is Bob?

isolate

Sarah believes she is a good singer. Everyone else in her class would strongly disagree with this statement. According to the Johari window, what should happen if Sarah is to truly know herself?

kind feedback from classmates

Match the following term with the correct Contingency and Situational Leadership Style: Empowers groups members = higher team performances

leader-member exchange theory

Match each characteristic with the appropriate "title": creates vision

leadership

Match each characteristic with the appropriate "title": provides change and adaptability

leadership

Correctly match the following descriptions to why leaders lose their ways: fail to build personal support structure

loners

Match each characteristic with the appropriate "title": consistency

management

Match each characteristic with the appropriate "title": depends on authority

management

Match each characteristic with the appropriate "title": provides the order

management

Emily was assigned to create a poster for her organization. She felt honored and wanted this poster to be perfect. However, she's been spending a lot of time on the little details of the poster and time was cutting close. The poster was due, so Emily had to turn it in; her organization director loved it, but Emily still felt she could have done better. What strength did Emily showcase that was covered by her shadows?

maximizer

If hands-on guidance is carried to the extreme, it can result in _____.

micromanagement

Tonya has found herself wanting to win more and more ice skating competitions. However, the only way for her to achieve this is at the expense or disadvantage of other competitors, hence maximizing her own personal return. Besides everyone knows that she is the one with the most potential anyhow. What factor contributing to ethical differences is Tonya demonstrating?

motivated blindness

Match the following traits of leaders with the correct category: drive and achievement

motive

Match the following descriptions of people with the correct shadow trait: Jennifer has always been complimented on her positivity, but her work evaluation this year did not reflect that character trait.

naive; everything is useful

Match the following descriptions of people with the correct shadow trait: Sally has an analytical mind but sometimes she doesn't stop analyzing.

overly critical; too many questions

Karson started attending meetings for a student organization at their university. They go to most of the meetings, speak in discussions, and do activities and assignments related to the organization, such as writing letters, bringing snacks, and more. The organization often has community events and asks for volunteers, but Karson does not volunteer at those events because they are usually busy or too nervous to go. What type of follower is Karson in this situation?

participant

Match the following characteristics with the correct leadership style: collaborative

participative

Bobby needs his group's input on a decision on how this year's prom will represent Hollywood Glam. His group presented three possible combinations of theme colors they could use. Bobby finalizes the gold, black, and white combination after there is a repetitive pattern in the feedback he is getting from the group. What type of leadership did Bobby show?

participative leadership

Match the following characteristics with the correct leadership style: time consuming

participative leadership

Ben doesn't love his new manager's leadership style. The new manager isn't concern about the employees' attitudes and tends to keep most of the authority in the office. Ben prefers a leader who allows collaboration and want to hold votes for the employees on ideas. What kind of leadership style does Ben prefer and what kind of leadership style does his new manager have?

participative, autocratic

Melinda was appointed as team leader for a group of people at work. She was chosen because she is charismatic. Although the goal of the project was to increase the sales of a company product, she focused on using this opportunity to achieve a promotion for herself. She exercised few restraints on her power and imposed this self-serving goal on her group members by emphasizing her performance over other group members', leading them down an unethical path. Which type of charismatic leader is Melinda in this situation?

personalized

Jenna is a stellar student and has a high GPA. She needs to maintain a specific GPA to keep her scholarship. She studies hard for her exams and quizzes, but she got a 60% on her last quiz. Since then, she cheats on her quizzes. She has never been caught and gets 100% on all her quizzes now. Her teacher has seen her cheating once, but never told her to stop. Which factor contributing to ethical differences does Jenna exhibit?

rationalism and implied permission

Correctly match the following descriptions to why leaders lose their ways: deviate from their values

rationalizers

Chief Financial Officer Justin took his family on an Asian vacation using the company jet. He excuses his behavior by stating, "My family and I were spreading goodwill around the world for the company." Therefore, Justin tries to defend his actions by:

rationalizing

Karl works for his mom at Sonic. While Karl is working with his mom there at work, he takes more than one 15-minute break and takes about 45 minutes on his 30-minute meal. Since his mom is his manager, he feels like he doesn't have to work as hard as the others. What behavior/ideals is Karl exhibiting?

sense of entitlement because his mom is his manager

Ethics deals mostly with:

separating right from wrong

A recommended way of being a model of teamwork is to:

share power with team members

Correctly match the following descriptions to why leaders lose their ways: centered entirely on careers

shooting stars

Cheryl believes that the stray cat population is getting out of hand. She is an avid advocate for helping feral cats to get spayed or neutered to prevent the overpopulation of cats. She is a very outgoing person and provides information to others about the importance of spay and neutering. Cheryl provides people who want to help with the necessary items required to trap a cat and helps take them to spay and neuter clinics. She is always willing to help and to provide advice. What type of charismatic is Cheryl?

socialized

During the insight step of creative thinking, a person:

suddenly obtains the problem-conquering solution

Match the following descriptions of people with the correct shadow trait: Ryan has always had a real strength in communication, but lately it has become a stumbling block.

talks too much; poor listener

Match the following traits of leaders with the correct category: flexibility and adaptability

task related trait

Match the following traits of leaders with the correct category: proactive personality

task related trait

Identify the following tactics and strategies as ethical or unethical: By passing the boss

unethical

Identify the following tactics and strategies as ethical or unethical: Divide and rule

unethical

Identify the following tactics and strategies as ethical or unethical: Using undue pressure

unethical

Match the following descriptions of people with the correct shadow trait: Miranda has always been competitive with her grades but now she is uptight and worried that someone else might perform better - "acing" her out.

win at all costs; sore loser

Match the following descriptions of people with the correct shadow trait: Ted has always been one to get things done and in the past seems able to achieve any goal, but now he is always working.

workaholic; over achiever