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While meeting with a family to arrange the funeral of a member of the Episcopal Church in your town, the daughter of the deceased asks you about the ability to give a Eulogy during her mother's funeral service at church. You have a good relationship with both the family, the church, and its current Rector who you know to be a very traditional person. How can you advise the daughter regarding the Episcopal Church's views on Eulogies?

Tell her that eulogies are not permitted, but suggest she speak with the Rector while planning the mass about her concern.

Which of the following is a rule of ethical conduct that is found in most major religions?

The Golden Rule

Mrs. Thompson makes and funds prearrangements with Joyovich Funeral Home. Mrs. Thompson is the

Trustor

This type of casket has a fine wood covering placed over a less expensive particle board under structure and given a beautiful finish:

Veneer

A cluster of two or more nuclear families united by a social bond for security, protection and help is

a modified extended family

A contract which is based upon acts being done in consideration for a promise is called

a unilateral contract

A gasket sealed container used as either an insert into a casket or as a shipping case is

a ziegler case

When a dead human body is in the mortuary, the funeral home is said to have

actual custody

A lien or mortgage against real property is

an encumbrace

A receiver focusing on the speaker's voice, screening out all other stimuli is an examples of:

attending

Which of the following is not a member of a profession allied to the funeral profession?

attorney

Any pricing method would be based on:

average overhead per adult formula service mark-up on wholesale casket cost wholesale casket cost

A source that might bring radiation near embalmers or crematory operators. Sometimes called "seed implantation".

brachytherapy

The rim is part of the casket

cap

The doctrine of stare decisis is concerned with

case law

____________ refers to the Federal Trade Commission.

commission

A joint/extended family is usually

conservative

The method by which social values are learned:

customs

The election to void a contract is called

disaffirmation

The process by which social values are learned, usually starting at a young age is called:

enculturation

A non-compulsive standard of behavior that is only socially enforced:

folkway

A procedure by which charges are broken down into several major components is

functional pricing

The condition of an estate of a deceased person which is unable to pay the debts of the decendent and/or the estate is referred to as being

insolvent estate

Which of the following statements regarding the pall is false?

it can be placed on top of the American flag

A document that lists the major responsibilities and tasks of the job:

job description

The economic impact of the death of the patriachal leader in an extended/joint family is

minimal

The seating or auditorium section of the church where the members of the congregation are seated?

nave

A force that interferes with the process of communication

noise

A joint/extended family is usually

patriarchal

Kohlberg's stage of moral development in which the individual is characterized as not understanding the rules or feelings a sense of obligation to them:

pre-moral stage

What document should the person who releases a body from an institution request from the person representing the funeral home before allowing the removal to proceed?

proper identification

An adaptive maneuver characterized by an inability or unwillingness to act with the aim of asserting or sustaining individual control, autonomy or self-esteem: respect

resistance

The document between the seller and the buyer stipulating the items furnished, the price of said items and the terms of payment is the:

sales contract

Greeting people with a pleasant smile, eye contact, and a firm handshake are examples of

soft skills

Laws enacted by legislative bodies are

statues

A galvanized finish is applied to

steel burial vaults for protection

Which of the following forms of behavior illustrates "regression" by an adult?

throwing a temper tantrum

In many States, the permit states that the opacity shall not exceed________ % except for __________ seconds in any ________ minute period.

20; 30; 60.

What is the minimum number of people required to conduct an American Legion funeral service?

21

A management function which compares organizational and individual performance with predetermined standards or expected results:

Both Evaluating and Controlling

That portion of the atmosphere supplied to the cremation chamber for combustion, cooling and ventilation?

CO2

Which of the following would argue that counseling is associated with good communication?

Carl Rogers

Source of market data that explains where certain businesses are located:

Census of Business

An entity that is something that has a distinct existence separate and apart from the existence of its individual members:

Corporation

The most positive sign of death is

Decomposition

Over activity, acquisition of symptoms of the deceased, isolation from friends and family, and furious hostility toward a specific person are part of what theory?

Delayed grief

The wealth produced in or near a community that provides employment and income to the local population:

Economic base

Outlaws discriminatory practices in pay:

Fair Labor Standards Act


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