ASK practice exam

Nonverbal cues

Eye contact, facial expression, and body language are examples of

managing his productivity by using scheduling applications

Jamal needs to obtain a report from a vendor six months away from now. He uses the calendar function in his email program to write a note that will automatically remind him to request the report on a specific date in the future. What is Jamal doing?

the brand that will help you sell yourself to others

Like any product that if effectively marketing, your person appearance is

The owner's personal property cannot be taken to pay the business's debts

One of the characteristics of the form of business ownership known as an LLC is that

integrity

Sonali acts with honesty in all situations. She is demonstrating

Corporation

The Scott company decided to sell stock to raise capital. Under what form of business organization does the company operate?

let the speaker know that the message has been heard and understood

The purpose of active listening is to

Personal circumstances, financial needs, and the type of business

What do business owner's consider when they select a business ownership structure?

word processing

Which of the following types of software programs would an employee use to prepare a form letter informing the company's clients of a change in product pricing?

time

a business that begins selling winter holiday decorations in late autumn is creating blank utlility

consumer services

a local dry cleaner that also launders and presses shirts is selling

determining resources available to fund a new project

a manger is most likely to use financial information when

advertising the features of a product

according to the marketing concept, which option demonstrates customer orientation?

harassment

an employee who is continually teased and made fun of by a supervisor is a victim of

function effectively

an important aspect of operations is making sure that the business is able to

employee recruitment

an important function of human resources management in business is

questioning

asking for clarification about the speaker's message is called

equity

assets a company already owns and can use to finance a new venture are called

detailed reports, memos, and contracts

business often use word processing computer software to produce

balance sheets

business use the information collected through the accounting process to prepare accurate

creating targeted marketing campaigns

businesses use technology to build positive customer relations by

accounting systems

businesses would not be able to determine if they are meeting their financial goals without accurate

profit

for a business, income remaining after payment of expenses is

exploratory interview

jacob is interested in pursuing a specific business career and sets up a time to talk with a person who works in his field of interest. Jacob is obtaining career information by initiating an

respect

liam always says please and thank you. He demonstrates

Doing what's right, even when it doesn't benefit you

more than anything else, being an ethical person means

A bad role model

piper looks up to her new boss and tried to learn from her behavior as much as possible. however, piper knows that some of her boss's actions are unethical. Piper isn't sure if she should follow her boss's example or not. Piper is facing an ethical dilemma because of

paraphrasing

restating the message in your own words is called

legal

shayla isn't breaking any laws, but her behavior isn't ethical. This is because simply doing what is blank isn't always considered ethical.

greater access to the business

technology aids positive customer relations because it gives customers

safe working conditions

the fox company provides its employees with the appropriate gear and equipment to protect them from harm and injury. The company is behaving responsibly by providing employees with

daily

the operations function consists mainly of activities that are performed on a blank basis

obtaining funds

the role of finance is business often involves

anyone who needs to use it

useful financial information is understandable to

Keep your word and do what you say you'll do

what can you do to be trustworthy?

to control expenses

what is one of the main reasons why businesses need to keep accurate accounting records

finance

when businesses invest funds to expand, they are involved in the process of

makes it easier to comparison shop

which is one benefit that the internet provides consumers?

Job standards

which of the following do managers often set to control the work effort?

listening is an active process

which of the following explains how listening differs from hearing

to identify trends

which of the following is a way that businesses can use financial information

accepting responsibility for your mistakes

which of the following is a way to show accountability

concert ticket

which of the following is an example of an economic service?

employees

which of the following is an example of one of a business's inputs?

the problem will get worse

which of the following is most likely to happen if you avoid an ehtical dilemma instead of responding to it?

a walk

which of the following items would be considered a non-economic want?

Visualizing the words the speaker is using

which of the following methods is most likely to help a listener avoid random thoughts from occurring when listening.

human resources become limited

which of the following occurs when the supply of individuals who are able and willing to work diminishes?

a business listens to customer feedback

which of the following statements best describes positive customer relations:

vice president of finance

who is most likely to report directly to a corporation's chief executive officer (CEO)?