ASK practice exam
Nonverbal cues
Eye contact, facial expression, and body language are examples of
managing his productivity by using scheduling applications
Jamal needs to obtain a report from a vendor six months away from now. He uses the calendar function in his email program to write a note that will automatically remind him to request the report on a specific date in the future. What is Jamal doing?
the brand that will help you sell yourself to others
Like any product that if effectively marketing, your person appearance is
The owner's personal property cannot be taken to pay the business's debts
One of the characteristics of the form of business ownership known as an LLC is that
integrity
Sonali acts with honesty in all situations. She is demonstrating
Corporation
The Scott company decided to sell stock to raise capital. Under what form of business organization does the company operate?
let the speaker know that the message has been heard and understood
The purpose of active listening is to
Personal circumstances, financial needs, and the type of business
What do business owner's consider when they select a business ownership structure?
word processing
Which of the following types of software programs would an employee use to prepare a form letter informing the company's clients of a change in product pricing?
time
a business that begins selling winter holiday decorations in late autumn is creating blank utlility
consumer services
a local dry cleaner that also launders and presses shirts is selling
determining resources available to fund a new project
a manger is most likely to use financial information when
advertising the features of a product
according to the marketing concept, which option demonstrates customer orientation?
harassment
an employee who is continually teased and made fun of by a supervisor is a victim of
function effectively
an important aspect of operations is making sure that the business is able to
employee recruitment
an important function of human resources management in business is
questioning
asking for clarification about the speaker's message is called
equity
assets a company already owns and can use to finance a new venture are called
detailed reports, memos, and contracts
business often use word processing computer software to produce
balance sheets
business use the information collected through the accounting process to prepare accurate
creating targeted marketing campaigns
businesses use technology to build positive customer relations by
accounting systems
businesses would not be able to determine if they are meeting their financial goals without accurate
profit
for a business, income remaining after payment of expenses is
exploratory interview
jacob is interested in pursuing a specific business career and sets up a time to talk with a person who works in his field of interest. Jacob is obtaining career information by initiating an
respect
liam always says please and thank you. He demonstrates
Doing what's right, even when it doesn't benefit you
more than anything else, being an ethical person means
A bad role model
piper looks up to her new boss and tried to learn from her behavior as much as possible. however, piper knows that some of her boss's actions are unethical. Piper isn't sure if she should follow her boss's example or not. Piper is facing an ethical dilemma because of
paraphrasing
restating the message in your own words is called
legal
shayla isn't breaking any laws, but her behavior isn't ethical. This is because simply doing what is blank isn't always considered ethical.
greater access to the business
technology aids positive customer relations because it gives customers
safe working conditions
the fox company provides its employees with the appropriate gear and equipment to protect them from harm and injury. The company is behaving responsibly by providing employees with
daily
the operations function consists mainly of activities that are performed on a blank basis
obtaining funds
the role of finance is business often involves
anyone who needs to use it
useful financial information is understandable to
Keep your word and do what you say you'll do
what can you do to be trustworthy?
to control expenses
what is one of the main reasons why businesses need to keep accurate accounting records
finance
when businesses invest funds to expand, they are involved in the process of
makes it easier to comparison shop
which is one benefit that the internet provides consumers?
Job standards
which of the following do managers often set to control the work effort?
listening is an active process
which of the following explains how listening differs from hearing
to identify trends
which of the following is a way that businesses can use financial information
accepting responsibility for your mistakes
which of the following is a way to show accountability
concert ticket
which of the following is an example of an economic service?
employees
which of the following is an example of one of a business's inputs?
the problem will get worse
which of the following is most likely to happen if you avoid an ehtical dilemma instead of responding to it?
a walk
which of the following items would be considered a non-economic want?
Visualizing the words the speaker is using
which of the following methods is most likely to help a listener avoid random thoughts from occurring when listening.
human resources become limited
which of the following occurs when the supply of individuals who are able and willing to work diminishes?
a business listens to customer feedback
which of the following statements best describes positive customer relations:
vice president of finance
who is most likely to report directly to a corporation's chief executive officer (CEO)?