BA 400 Chapters 8,9,10,12,13

4). Which of the following is the most accurate statement of the relationship between strategic philanthropy and cause-related marketing? a. All of the other answers are accurate statements of the relationship b. Earliest attempts at philanthropic alignment with corporate goals were cause-related marketing c. Because strategic philanthropy is more pervasive to stakeholders and impacts the firm's broader attributes and skills, it should have greater stakeholder recognition, appreciation and long-term value than cause-related marketing d. Cause-related marketing has a narrower focus than strategic philanthropy

a. All of the other answers are accurate statements of the relationship

What is the main U.S. legislation that permits regulation of atmospheric emissions? a. Clean Air Act b. Pure Atmosphere Act c. Pollution Prevention Act d. Environmental Protection Act

a. Clean Air Act

3). Which of the following is considered the key U.S. regulator of consumer issues according to our textbook/ outline? a. Federal Trade Commission b. Food and Drug Administration c. Consumer Product Safety Commission d. Consumer Financial Protection Bureau

a. Federal Trade Commission

Which of the following is not considered one of the key benefits of strategic philanthropy? a. Fulfillment of businesses' responsibility to the government as a stakeholder b. Enhanced customer loyalty: synergies between customers and use of core competencies c. Improve overall reputation in community and ease government and community relations d. Rewards in the workplace: stronger employee commitment and loyalty to employer, etc.

a. Fulfillment of businesses' responsibility to the government as a stakeholder

Many companies attempted to prohibit their employees from creating or joining labor organizations before which of the following laws was passed by the U.S. Congress? a. National Labor Relations Act b. Right-to-work Laws c. Occupational Safety and Health Act d. Fair Labor Standards Act

a. National Labor Relations Act

Which of the following provides the best description of the community stakeholder for an organization? a. The community includes those members of society who are aware of, concerned by, or in some way affected by the operations and outputs of the organization. b. The community to be concerned with is the immediate neighborhood where most of the organization's patrons live and work. c. The entire city in which the organization operates will be affected by the organization, and therefore this defines the community stakeholder. d. The entire metropolitan area in which the organization is located is the community stakeholder because the organization's impact reaches beyond the city to that entire area.

a. The community includes those members of society who are aware of, concerned by, or in some way affected by the operations and outputs of the organization.

Picking the best answer from a strategic business perspective, the term "sustainability" focuses on the potential for long-term well-being of: a. The natural environment, including all biological entities, as well as the interaction among nature and individuals, organizations, and business strategies. b. Plants, animals, human beings, oceans and other waterways, land, and the atmosphere. c. Any resource that is found in limited quantities and requires protection through global, national or state regulation. d. Any ecological entity that has an impact on the way that organizations conduct their business.

a. The natural environment, including all biological entities, as well as the interaction among nature and individuals, organizations, and business strategies.

Which of the following is NOT one of the six basic consumer rights identified in the textbook/ online? a. To bargain b. To choose c. To privacy d. To be informed

a. To bargain

The employment-at-will concept is a U.S. common law doctrine that allows either the employee or employer to terminate the relationship at any time as long as it does not violate a contract or limited other legal constraints. a. True b. False

a. True

The textbook's definition of sustainable business practices is the actions a company takes to reduce its environmental impact and that may lower costs and improve competitive advantage, stakeholder relationships, and the company's reputation and branding a. True b. False

a. True

Whereas Title VII of the Civil Rights Act grants legal protection to different types of employees, initiatives in workplace diversity are driven by business imperatives and ethical considerations, not legal requirements. a. True b. False

a. True

Which of the following is not one of the primary types of redress that can be sought by a consumer who believes a business has not fulfilled its basic responsibilities and met the consumer's expectations? a. Negotiate directly with the business b. Establish a competitive business c. Seek third-party intervention or legal redress d. Boycott company or use other stakeholder power attributes

b. Establish a competitive business

6). Given the broad range of "global issues" impacting global stakeholder groups, the four responsibilities of Carroll's Pyramid are generally not relevant to multinational corporations' strategic management of those stakeholder groups. a. True b. False

b. False

6). The 2015-2016 Paris Agreement set forth explicit business practices that multi-national corporations must adopt by 2035 to avoid global warming concerns a. True b. False

b. False

When an entrepreneur founds a business with the purpose of creating social value rather than making money, the resulting social entrepreneurship can only be conducted through a nonprofit organization. a. True b. False

b. False

3). Which of the following two non-governmental organization initiatives are most influential in the current global environment on multinational corporations' global stakeholder relations and development practices generally? a. Foreign Corrupt Practices Act and Environmental Protection Agency Act b. Global Reporting Initiative and UN Global Compact c. Non-Governmental Organization Partnerships and Corporate Social Responsibility Partnerships d. Sullivan Principles and Caux Round Table initiatives

b. Global Reporting Initiative and UN Global Compact

Many businesses are adopting a triple bottom line approach, which includes consideration of each of the following types of performance except: a. Environmental b. Legal c. Social d. Economic

b. Legal

2). Which of the following is not one of the components of the charter of Fair Trade Principles/ Fair Trade Certified Label Requirements? a. Market access for marginalized producers b. Mandatory trade balancing between countries c. Sustainable and equitable trading relationships d. Fair trade as a "social contract"

b. Mandatory trade balancing between countries

An organization that builds and sustains trust with the community is called a(n): a. Affiliate partner b. Neighbor of choice c. Community partner d. Community collaboration network

b. Neighbor of choice

1). What is cultural intelligence? a. An evaluation of a person's ability to adhere to their culture in a variety of challenging situations. b. The ability to interpret and adapt successfully to different national, organizational, and professional cultures. c. Information that may be used to monitor cultural groups' behavior as consumers d. The process of identifying and interacting appropriately with people that share one's own culture

b. The ability to interpret and adapt successfully to different national, organizational, and professional cultures.

What is the psychological contract between an employee and his or her employer? a. Formal contract between individuals and their employer that details the beliefs and obligations of both parties b. The beliefs, perceptions, expectations, and obligations that make up the largely unwritten agreement between individuals and their employing organizations c. Contract an employee signs to verify that he or she is of sound mind to serve in the capacity outlined by his or her job title d. Terms of employment including the salary and benefits associated with an employee's position

b. The beliefs, perceptions, expectations, and obligations that make up the largely unwritten agreement between individuals and their employing organizations

Which of the following is a carbon emissions limits approach in which each business is assigned a certain level of carbon that it is allowed to emit, but to legally exceed that level the business must purchase carbon credits from another business that has not reached its permitted carbon limits? a. Global Climate Change Initiative b. Clean Air Act c. Cap-and-Trade program d. Atmospheric Carbon Control Act

c. Cap-and-Trade program

The movement to protect consumers from an imbalance of power on the side of business and to maximize consumer welfare in the marketplace is the textbook's definition of: a. Consumer welfare b. Consumer protection c. Consumerism d. Consumer-business balance

c. Consumerism

A strategic process involving stakeholder assessment to create meaningful long-term relationships with customers while maintaining, supporting, and enhancing the natural environment is called: a. Greenwashing b. Earth-friendly initiatives c. Green marketing d. Eco-targeting

c. Green marketing

What experiences effectively ended the psychological contract between most employees and employers? a. Employers felt that employees were not living up to the conditions of their psychological contracts. b. Employees' desire for job security changed, and they no longer had a psychological need for security. c. Employers began to offer work-life balance perks to lure talented workers away from their current employers, and loyalty suffered. d. Employers took steps to cut costs through workforce reduction as the demands for global competitiveness increased.

d. Employers took steps to cut costs through workforce reduction as the demands for global competitiveness increased.

4). In global employee relations, which of the following is not one of the top employee engagement factors that were found in the Mercer survey of six countries? a. Ability to manage work/life balance b. Recognition for contributions c. Opportunities to learn new skills and technologies d. High compensation and benefits levels

d. High compensation and benefits levels

5). Which of the following is not one of the four types of partnerships for development of social responsibility described in our textbook? a. Corporate accountability partnerships b. Social economy partnerships c. Conventional business partnerships d. Non-governmental organization partnerships

d. Non-governmental organization partnerships

One of the key legal issues related to Consumer Relations is a business's legal responsibility for the performance of its products, which is typically described as: a. Performance problems b. Performance expectations c. Product packaging. d. Product Liability

d. Product Liability