BCIS 3610 (BASIC COMPUTER INFORMATION SYSTEMS)
Proprietary software is mass-produced by software vendors to address needs that are common across businesses, organizations, or individuals.
False
Small and medium size organizations do not employ enterprise systems.
False
Software as a Service (SaaS) refers to the use of computing resources, including software and data storage, on the Internet rather than local computers.
False
Suppose a manager wishes to analyze historical trends in sales. He would use the online transaction processing (OLTP) system.
False
A conversion funnel is a visual depiction of a set of words that have been grouped together because of the frequency of their occurrence.
False
Suppose you are good in math and statistics. Adding programming to your skill-set will be necessary if you want to be a data scientist.
true
Data governance involves identifying people who are responsible for fixing and preventing issues with data.
true
Money from the budget for one type of cost cannot be used to pay for an item associated with another type of cost.
true
Domain names must always have at least _____ parts, with each part separated by a dot (period).
two
With ____ , a software engineer drags and drops graphical objects such as buttons and menus onto an application form.
visual programming
With ______, a software engineer drags and drops graphical objects suck as buttons and menus onto an application form.
visual programming
Data mining is used to explore large amounts of data, looking for hidden patterns that can be used to predict future trends and behaviors.
True
Expert systems use heuristics to arrive at conclusions or make recommendations.
True
Linux is an open-source operating system
True
Linux is an open-source operating system.
True
Opportunities in information systems are available to people from different parts of the world
True
Organizations that are concerned about the security of their data should not use public cloud computing.
True
Organizations that are concerned about the security of their data should not use public cloud computing. Group of answer choices
True
Power Pivot and Power Query are components of Microsoft's Power BI tool.
True
Some insurance companies can detect fraudulant claims using BI software.
True
Suppose a retail business has an unwritten rule that "every sales person cooperates with others" This is an example of organizational culture.
True
The operating system's application programming interface (API) provides software developers with tools they use to build application software without needing to understand the inner workings of the operating system and hardware
True
Utility programs help to perform maintenance, correct problems, merge and sort sets of data, keep track of computer jobs, and compress data files.
True
Utility programs help to perform maintenance, correct problems, merge and sort sets of data, keep track of computers jobs, and compress data files
True
When you use your lab computer to access a printer, you are using the local area network (LAN).
True
While information systems were once primarily used to automate manual processes, they have transformed the nature of work and the shape of organizations themselves.
True
An individual who combines strong business acumen, a deep understanding of analytics, and a healthy appreciation of their data, tools, and techniques to deliver real improvements in decision making is called a ______________ . data steward database administrator data scientist database manager
data scientist
With _____, the database is stored on a service provider's server and accessed by the client over a network, typically the Internet.
database as a service
The coefficient of determination, r squared, is ____.
a number that indicates how well data fits the statistical model
In a Hypertext Markup Language (HTML), the markers are codes that tell the browser how to format the text or graphics that will be displayed. Group of answer choices
False
Organizations can collect many types of data from a wide variety of sources, but typically they only collect structured data that fits neatly into traditional relational database management systems.
False
Sensors that can monitor and report on data about traffic and parking conditions are part of a network of physical objects known as the Internet of Technology. Group of answer choices
False
Suppose your university administrators wish to summarize student GPA on Major, Gender, High School, Home City and ZIP Code dimensions. This cannot be done with one data cube.
False
The Transmission Control Protocol (TCP) is responsible for managing IP addresses and Internet domain names.
False
The concept of a value chain is not significant to organizations unless they manufacture products.
False
In the regression line Y = a+ bX + e, Y is the value of the independent variable.
False
Which of these is an advantage of the hosted software model?
Faster system start-up
Providing value to a __________ is the primary goal of any organization.
Stakeholder
Which tool is useful in identifying the interests and information needs of the stakeholders?
Stakeholder analysis matrix
The Internet Corporation for Assigned Names and Numbers (ICANN) uses companies called _____ to handle the business of registering domain names. Group of answer choices
accredited domain name registrars
New cars come with an onboard computer that controls anti-lock brakes, air bag deployment, fuel injection, etc. The software is known as ________.
an embedded system
Which of the following is NOT one of the common types of utility programs?
spreadsheet application
A _____ network is one in which all network devices are connected to one another through a single central device called the hub node.
star
The data for BI (business intelligence) comes from many sources.
true
Which type of IS project has the highest risk of failure?
Breakthrough
If 10 users can run programs at the same time on the same computer, it is known as multi-tasking.
False
The world-wide-web uses _____ protocol for transmitting content.
hyper-text transfer
In an expert system, the _____ is the component that delivers the expert advice.
inference engine
A senior manager from the business unit most affected by a project and who ensures the project will indeed meet the needs of his or her organization is known as the project sponsor.
true
Suppose you are viewing a database of your monthly expenses, categorized under broad headings such as food, entertainment and accommodation. If you have drill down ability, you are able to view details under each category.
true
A small and medium-sized enterprise (SME) is a legally independent enterprise with _____ employees.
up to 500
A core _____ is the widely accepted principle that guides how employees behave and make decisions in the organization.
value
A core _____ is the widely accepted principle that guides how employees behave and make decisions in the organization. are involved in an Information Systems project.
value
An information system that operates in the ________ sphere of influence supports two or more people who work together to achieve a common goal.
workgroup
You would use Query by Example, if _____.
you wish to use a visual approach to query building
If your home air conditioner has an IP address, it is part of the ____. Group of answer choices
Internet of Things
_____ is a good site to develop your professional network.
When you are looking for a 'hotspot', you are searching for _____.
a wireless access point
During modeling of the CRISP-DM method, we would ______.
apply selected modeling techniques
An international package shipping company like FedEx needs to be able to track the location of every package at every stage in the process, from pick-up to delivery. Which specific type of software would be useful in this situation?
enterprise search
What determines the size of words in a word cloud?
frequency of occurrence of the word in source documents
Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. As a means of convincing the other teams to adopt the new methods, they develop an incentive program that allows team members to earn a percentage of the money they save on each project. This is related to which phase of knowledge management project implementation?
getting employees to buy in
Which of these analysis methods describes neural computing?
historical data is examined for patterns that are then used to make predictions
The use of so-called SMART goals has long been advocated by management consultants. What does the M in SMART stand for? mature
measurable
Suppose your business has agreed to pay a vendor for his services using a cost-plus-fixed-fee contract. This means _____.
the agreement is to reimburse the costs plus a fixed amount as fee
Which of the following is NOT true about linear regression?
the technique implies causality between the independent and the dependent variables
_________ encourages nontechnical end users to make decisions based on facts and analyses rather than intuition.
Self-service analytics
________ is a visa program that allows skilled employees from foreign lands into the United States
H-1B
The probability that your employer's IS strategy is inward focused to deliver the services cheaper, faster, and better is ________.
0.11 to 0.40
If 10 users can run programs at the same time on he same computer, it is known as multi-tasking.
False
Suppose, you need to advise someone about getting certification. Which of the following will be appropriate advice?
Certifications are vendor specific
_________________________is a BI analytics tool used to explore large amounts of data for hidden patterns to predict future trends and behaviors for use in decision making. Linear regression Data mining OLAP Data visualization
Data mining
Mastery over which subject is NOT required for being a data scientist?
English
Which of the following is NOT a component of a KPI (key performance indicator)?
Format
_____ is the standard page description language for Web pages. Group of answer choices
Hypertext Markup Language (HTML)
The members of the _______ review and consider the corporate objectives, goals, and strategies, and they can generate many ideas for IS projects that support corporate objectives and goals.
IS Organization
What topics are considered so important that they are placed on top of the strategic planning pyramid?
Mission and vision
Which of the following is NOT considered a BI and analytics tool?
Online transaction processing
Which of the following will be a 'fact' measure in a data cube used at a chain retail business?
Sales revenue
____ is a process for driving traffic to a Web site by using techniques that improve the site's ranking in search results.
Search engine optimization
____ is a special-purpose programming language for accessing and manipulating data stored in a relational database.
Structure Query Language (SQL)
_____ is a special-purpose programming language for accessing and manipulating data stored in a relational database.
Structured Query Language (SQL)
_________ encompasses all the activities required to get the right product into the right consumer's hands in the right quantity at the right time and as the right cost, from acquisition of raw materials through customer delivery.
Supply chain management
_____includes the planning, executing, and controlling of all activities involved in raw material sourcing and procurement, converting raw materials to finished products, and the warehousing and delivering finished product to customers. Group of answer choices
Supply chain management (SCM)
_____ knowledge is hard to measure and document and typically is not objective or formalized.
Tacit
Which of the following is NOT considered business intelligence practice?
Transaction processing
To ensure reliability and integrity, SQL databases conform to four specific properties. Which of the following is NOT one of those four properties?
currency
The position of a _____ is a non-technical position responsible for defining and implementing consistent principles for setting data standards and data definitions that apply across all the databases in an organization.
data administrator
A customer relationship management (CRM) system helps a company in managing ______.
distribution and accounting
A(n) _____ is central to individuals and organizations of all sizes and ensures that information can be shared across all business functions and all levels of management to support the running and managing of a business.
enterprise system
Suppose you wish to find what tables are in a database, what fields they have, and how they are related you would review the _____.
schema
The use of middleware to connect disparate systems has evolved into an approach for developing software and systems called _______.
service-oriented architecture
The use of middleware to connect disparate systems has evolved into an approach for developing software and systems called ________.
service-oriented architeture
Which of the following statements is true of a database? 1. It provides an essential foundation for an organization's knowledge management and artificial intelligence systems. 2. It is accessed primarily for use by an organization's database administrator and data administrator. 3. It helps companies analyze information to open new market opportunities. 4. It is a collection of unstructured data.
3. It helps companies analyze information to open new market opportunities
_____ refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser.
Cloud computing
_____ is a markup language designed to transport and store data on the Web
Extensible Markup Language (XML)
A podcast is a video broadcast over the Internet.
False
An attribute is a general class of people, places, or things for which data is collected, stored, and maintained.
False
Business analytics can be used only for forecasting future business results. True
False
___________is a BI analytics tool that involves the interactive examination of high- level summary data in increasing detail to gain insight. OLAP Drill-down analysis Linear regression Dashboard
Drill-down analysis
One of the DISADVANTAGES of proprietary software is that _____________.
It can take a long time and significant resources to develop the required software features
_____ is a very short-range wireless connectivity technology designed for consumer electronics, cell phones, and credit cards.
Near Field communication (NFC)
_____ is a very short-range wireless connectivity technology designed for consumer electronics, cell phones, and credit cards.
Near field communication (NFC)
For an organization to get real value from its BI efforts, it must have a solid data management program.
True
The bill of materials (BOM) serves as a recipe of ingredients needed to make each item an organization manufactures.
True
The operating system's application programming interface (API) provides software developers with tools they use to build application software without needing to understand the inner workings of the operating system and hardware.
True
When an organization hires another firm in another country to perform a specific function on its behalf, it is known as offshoring
True
When organizational learning occurs, what is reveled can be small, incremental adjustments known as continuous improvement.
True
With the launch of Windows 10, Microsoft announced that it would publish ongoing, incremental upgrades instead of releasing new versions of the software every few years. However, some IS professionals have opted out of frequent updates because they believe making minimal changes will ensure reliable operations
True
an operating system is a set of programs that controls the computer hardware and acts as an interface with applications.
True
The goal of business intelligence (BI) is to support improved decision making. Which of the following statements is not true? a. The data used in BI is often pulled from multiple sources—both internal and external to the organization. b. Users may access the data and BI applications via the Web or through organizational intranets and extranets—often using mobile devices, such as smartphones and tablets. c. The data used in BI applications can come from data warehouses, data marts, and data lakes. d. BI is strictly the realm of data scientists; end-users and business managers should be discouraged from using these tools and techniques.
d. BI is strictly the realm of data scientists; end users and business managers should be discouraged from using these tools and techniques.
A genetic algorithm can be used to search the vast resources of the Internet to find information on any topic.
false
DBMSs are used primarily for modeling data.
false
Typically, information systems planning is not tied to overall strategic planning.
false
Using the hosted software model implies that a small business firm needs to employ a full-time IT person to maintain key business applications.
false
In some organizations, strategic planning is focused inward only.
false
Strategic planning does not enable organizational units to participate and work together toward accomplishing a common set of goals.
false
A collection of fields all related to a single object, activity, or individual is a(n) _____.
file
A(n) ____________________________ is a measure that tracks progress in executing chosen strategies to attain organizational objectives and goals.
key performance indicator (KPI
Social journalism or citizen journalism ________. Group of answer choices
may not be as reliable as mainstream media sources
After entering data into a relational database, users can make all of the following basic data manipulations except:
organizing
One of the goals of business intelligence is to _________.
present the results in an easy to understand manner
A(n) _____ is a field or set of fields in a record that uniquely identifies the record.
primary key
The action of including only some columns for output while retrieving data is known as ____. Group of answer choices
projecting
Suppose your employer has four manufacturing units, each with its own data operations. They are considering using BI tools. Which of the following is a valid recommendation regarding the BI initiative?
Create a data warehouse so that data from the factories are combined for BI analysis
_____ is an approach that starts by investigating the general data and information needs of an organization at the strategic level and then examines more specific data and information needs for the functional areas and departments within the organization.
Enterprise data modeling
Which Internet business has "Do the right thing; don't be evil." as one of its values?
Which of the following does not influence IT organizational strategies?
Government regulations
In the context of purchasing systems involved in the traditional transaction processing systems, when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving report, and a check is generated if all data is complete and consistent.
Invoice
_________ do not need any previous training in computers or expert systems.
Knowledge users
Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. Which general benefit are they hoping to gain from this new system?
Leveraging the expertise of people across the organization
Activities related to the acquisition of goods and/or services for a project from sources outside the organization make up _______.
Procurement management
Which of the following is _NOT one of the common types of utility programs?
Spreadsheet application
Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.
Sales Forecasting
A CEO must be heavily involved in setting high-level business objectives and defining strategies.
true
_________ encourages nontechnical end users to make decisions based on facts and analyses rather than intuition.
Self-service analytics
____________________ encourages nontechnical end users to make decisions based on facts and analyses rather than intuition. Self-service analytics Outsourcing BI tasks Seeking expert opinions Easy access to a degree in Statistics
Self-service analytics
A small business is currently using a paper-based system for billing, which is slow and error-prone. Which system upgrade will make the process faster and have fewer errors?
Source and data automation
_______ is a personal application software that includes a wide range of built-in functions for statistical, financial, logical, database, graphic, and date and time calculations.
Spreadsheet
________ is a personal application software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and data and time calculations.
Spreadsheet
___________ is a personal application software that includes a wide range of built-in functions for statistical, financial, logical, database, graphics, and date and time calculations
Spreadsheet
Which of the following is not an essential component for a highly effective BI program? Creative data scientists Strong data management program Strong management commitment to data-driven decision making The most current and powerful BI and analytics tools and software
The most current and powerful BI and analytics tools and software
According to the classification of enterprise resource planning (ERP) vendors, _____ vendors target medium-sized firms with annual revenues in the $50 million to $1 billion range operating out of one or more locations.
Tier II
A Software suite is a collection of programs packaged together as a bundle and typically includes a word processor, spreadsheet program, graphics program, and more
True
A client is any computer on a network that sends messages requesting services from the servers on the network.
True
A database management system (DBMS) serves as an interface between an application program and a database.
True
A database, a database management system, and the application programs that use the data, make up a database environment.
True
A neural network relies on massively parallel processing to enable a computer to simulate the function of a human brain.
True
A software suite is a collection of programs packaged together as a bundle and typically includes a word processor, spreadsheet program, graphics program, and more.
True
Although computers excel at numerical calculations, they are not as good at dealing with symbols and three-dimensional objects.
True
Organic strategic planning defines the organization's vision and values and then identifies projects and initiatives that will achieve the vision while adhering to the values.
True
____ refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser.
cloud computing
The Internet Corporation for Assigned Names and Numbers (ICANN) uses companies called _____ to handle the business of registering domain names.
accredited domain name registrars
A building, office equipment, computer hardware, and network equipment are examples of _____.
capital assets
A(n) _________________ is a graphical representation that summarizes the steps a consumer takes in making the decision to buy your product and become a customer.
conversion funnel
Suppose a new tech startup wants to define the data model. They would then ____.
create the entity-relationship model
At Coast-to-Coast Moving and Van Lines, Ryan is responsible for managing the flow of the company's data, from initial acquisition of new data to deletion of old, outdated data. Ryan is involved in ___________.
data lifecycle management
Kelly has just been hired as a server at a seafood restaurant. Since this is her first job as a server, her manager has instructed her to follow Mark, an experienced server, for an entire shift to learn how to do the job. Kelly is: _______.
shadowing
In batch processing systems, data processing is done _______ data capture.
some time later than
In batch processing systems, data processing is done _______ data capture. Group of answer choices
some time later than
The ancestor of the Internet was _____.
the ARPANET
Suppose your business has agreed to pay a vendor for his services using a cost-plus-fixed-fee contract. This means _____.
the agreement is to reimburse the costs plus a fixed amount as fee
An expert system's knowledge acquisition facility serves as an interface between _____.
the experts and the knowledge base
A genetic algorithm is an approach to solving problems based on the _____.
theory of evolution
The haptic interface relays the sense of _____ in the virtual world.
touch
The information about invoices to customers is tracked by ____ system.
transaction processing system
The information about invoices to customers is tracked by ____ system. Group of answer choices
transaction processing system
A customer relationship management (CRM) system helps a company to plan, execute, and control all the activities involved in raw material sourcing and procurement, conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers. Group of answer choices
true
A database, a database management system, and the application programs that use the data, make up a database environment.
true
A group of people with common interests who come together to create, store, and share knowledge of a specific topic is known as a community of practice.
true
A user interface makes an expert system easier to develop and use.
true
A Gantt chart is a graphical tool used for planning, monitoring, and coordinating projects; it is essentially a grid that lists activities and deadlines.
true
An enterprise system ensures that information can be shared with all authorized users in different functional.
true
An expert system, using the explanation facility, can indicate all the facts and rules that were used in reaching a conclusion.
true
Bioinformatics has been used to help map the human genome and conduct research on biological organisms.
true
Customer support, sales management, and contact management are key features of a customer relationship management (CRM) system.
true
For an organization to get real value from its BI efforts, it must have a solid data management program.
true
For each data item, a data dictionary usually contains information such as the name of the data item, the range of values that can be used, and the amount of storage needed for the item.
true
If Stan and Marcus, a new trainee at the manufacturing plant, are working together to resolve an issue on the line, they would be using joint problem solving as a means of transferring Stan's tacit knowledge to Marcus.
true
If an organization is using several separate systems, they can be replaced with a single integrated set of applications for the entire enterprise.
true
If you wish to have a visual depiction of relative frequencies of words in a document, a word cloud would be an appropriate option.
true
In an organization, a transaction processing system (TPS) supports routine operations associated with its business processes. Group of answer choices
true
In some cases, metadata—the data that describes other data—is more important than the data itself.
true
Learning systems allow a computer to change how it reacts to situations based on the feedback it receives.
true
Namaste Yoga Studio's website is a great example of multimedia because it uses text, photos, graphics, and video to communicate the message of the studio's owners.
true
One of the primary advantages of a relational database is that it allows tables to be linked to reduce data redundancy and allow data to be organized more logically.
true
Organizations frequently need to customize a vendor's enterprise resource planning (ERP) software to integrate other business systems.
true
Project integration management is perhaps the most important knowledge area because it requires the assimilation of all eight other project management knowledge areas.
true
Robotics involves developing mechanical or computer devices that can paint cars, make precision welds, and perform tasks that require a high degree of precision or are tedious or hazardous for humans.
true
Sometimes a database can contain "bad data," meaning incomplete, incorrect, inaccurate, or irrelevant records, which can be corrected or deleted through data cleansing.
true
The Institute of Electrical and Electronics Engineers (IEEE) is a leading standards-setting organization whose IEEE network standards are the basis for many telecommunications devices and services. Group of answer choices
true
The database approach to managing data is superior to the file-based approach.
true
The domain expert is the person with the expertise the expert system is trying to capture.
true
The efficiency of processes for managing customer payments can vary; some processes are more efficient than others.
true
The relational database model is currently the most widely used.
true
To successfully implement a supply chain management system, an organization must be able to integrate its systems with its suppliers.
true
Transaction processing systems (TPSs) provide valuable input to management information systems, decision support systems, and knowledge management systems.
true
Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user.
true
When audio files are played while they are being downloaded from the Internet, it is called streaming audio.
true
When there is a delay between an event and the eventual processing of the data, it is called batch processing.
true
XYZ Inc. assigned a part-time mid-level manager to supervise the implementation of an enterprise resource planning (ERP) system. The project has a high risk of failure.
true
You are involved in an Information Systems project. The project's scope has widened, but there is no change in cost, quality, and user expectations. This will result in an increase in time taken to complete the project.
true
