BCOMM Chapter 15 Delivering Presentations

What is a recommended practice when you are answering a question from a member of the audience that requires you to quickly come up with a response?

pausing before giving the answer

In the context of a business speech, audience members primarily enjoy hearing about

people.

It makes you seem more thoughtful It helps make you feel more composed. It gives you time to contemplate a response.

remote control.

Which of the following best helps you connect with your audience members and convey enthusiasm for your topic?

smiling

The primary focus of a business presentation with visual aids should be

the speaker.

True or false: A good speaker will involve the audience as much as possible without taking too much time or straying from the speech topic.

true

True or false: How audience members perceive a business presentation speaker's authenticity impacts how they regard the speaker's message.

true

When describing electronic slides during a business presentation, the speaker's ______ should be towards the audience.

face

Which of the following are ways an audience member can show support to a speaker during a business presentation?

-asking message-focused questions -maintaining eye contact

During a business presentation, a speaker might have to incorporate changes quickly if

-audience members ask questions. -listeners make comments.

Business Casual Dress

is one step down in formality along the continuum.

Which of the following are visual aids that can be used in business presentations?

-electronic slides -screencast videos

What are recommended relaxation techniques for managing nervousness in preparation for a presentation? (Choose every correct answer.)

-Exercising a day or so before the event. -Listening to music that you enjoy. -Stretching.

Casual Dress

is the least formal option. It is rare in a business-related setting, although there are notable exceptions in the tech industry.

Which of the following are relaxation techniques that can help limit nervousness before a presentation? (Choose every correct answer.)

-emptying your mind -meditating -counting backward from 100

Which of the following statements about nervousness and public speaking are true?

-Experiencing nervousness in public speaking is normal. -Nervousness can result in a more passionate presentation. -Feeling nervousness in public speaking can be a benefit.

During an internal business presentation, a speaker's credibility can be increased through which two of the following?

-explaining how a business idea will improve the company -demonstrating knowledge about a business issue

Which of the following are forms of nonverbal communication used by effective business speakers? (Choose every correct answer.)

-eye contact -an open stance

Principles for Establishing Presence

* Establishing credibility * Maintain authenticity * Know your material * Speak w/confidence * Focus on people * Stay flexble * Use the room to your advantage * Communicate nonverbally * Dress for success

Which of the following would be effective transitions in a team presentation?

-"Now, here's Samer to continue the discussion with a focus on achieving our sales goals." -"Hakim will now share some ideas about how to improve student engagement."

What are two disadvantages of distributing handouts during a business presentation? (Choose every correct answer.)

-Audience members will begin to pay less attention to you. -You lose control over which data audience members are looking at during the presentation.

It is beneficial for a speaker to take questions at a business presentation for which of the following reasons?

-Audience members will feel that the speaker cares about addressing their needs. -The speaker will have a better chance to explain parts of the message.

Which of the following are benefits of pausing before answering questions in a business presentation? (Choose every correct answer.)

-It makes you seem more thoughtful -It helps make you feel more composed. -It gives you time to contemplate a response.

Sun's team is giving an important presentation on a new heart rate monitor. Pablo is energetic and charming but physically uncoordinated. Jisoo is an experienced yoga instructor who can lower or increase her heart rate by controlling her breath. Thorin is methodical, calm, and introverted. Sun has experience as a math tutor. Which of the following roles would be most appropriate? (Choose every correct answer.)

-Jisoo should demonstrate how the heart rate monitor works. -Sun should explain any numerical information about the heart rate monitor.

Which of the following typically occur when you smile during a presentation?

-Listeners are more likely to view you favorably. -You make a positive connection with listeners.

If all the audience members are sitting in back rows for a speech presentation, which of the following are recommended steps to take?

-Make a point of moving closer to the audience members. -Ask the audience members to move forward.

According to a 2001 survey of American adults by Geoffrey Brewer on Gallup Polls online, the fear of public speaking ranks even higher than which of the following sources of fear?

-Spiders -Flying on an airplane -Needles and getting shots

Cleo's team will be giving a group presentation. Which of the following should the team do to ensure a cohesive team presentation? (Choose every correct answer.)

-Team members should be united in the team's key objectives and messages. -Team members should communicate with each other about the objectives while preparing.

When a business speech is about people, which of the following generally occur?

-The audience becomes more confident in the speaker. -The presentation of any statistics becomes livelier.

Which of the following statements are true about the fear of public speaking?

-The fear is generally greater for important occasions. -It is a common fear.

In what ways can a question-and-answer session of a business presentation be a risk for the speaker? (Choose every correct answer.)

-The questions may throw the speaker off topic. -Audience members' questions may be difficult.

Which of the following can occur if the lights are turned off during a slide presentation?

-The slides become the focus of the presentation. -Audience members can become sleepy.

When a business speaker has presence, audience members tend to respond in which two of the following ways? (Choose every correct answer.)

-They admire the speaker's ideas. -They become motivated to take action.

Which two of the following do speakers often do when they establish a presence during their business presentations?

-They generate interest in their ideas. -They gain the attention of listeners.

What are some benefits of using a remote control to advance slides during a business presentation?

-You can more easily continue eye contact with the audience. -You are free to move around the room.

Which of the following are accomplished by referring to one another throughout a team presentation? (Choose every correct answer.)

-You demonstrate that your team is united. -You ensure your comments connect with your teammates' contributions.

Which of the following should you and your team members do to make your presentation the most effective?

-You should stand close to one another. -You should pay attention to one another as you each present.

What should you plan to do in the days after you have given a business presentation? (Choose every correct answer.)

-You should take steps to help develop ongoing professional relationships as a result of the presentation. -You should reply to any audience members to whom you made promises about providing additional information. -You should consider sending a brief email note thanking the audience members for attending.

Which of the following are benefits that you obtain by rehearsing a business presentation? (Choose every correct answer.)

-increased familiarity with the content -awareness of places to highlight with nonverbal communication -discovery of areas where content needs to be altered

Which of the following are open-stance gestures for a business speaker?

-keeping arms at the sides of the body -using palms-up gestures

What are things that good speakers will do when involving the audience in their presentations? (Choose every correct answer.)

-make sure questions and discussion stay on topic -limit the amount of time spent interacting with listeners

A speaker can prepare for the unexpected during a business presentation by

-mastering the presentation's content. -maintaining an attitude of flexibility.

Which of the following are elements of the SOFTEN model of nonverbal communication?

-nod -tone -smile

When you are deciding where to stand during a speech or presentation, you should choose a location that will do which of the following?

-place you near the listeners -give you the best eye contact with listeners

Using the SOFTEN model of nonverbal communication allows you to project

-self-assurance. -friendliness.

A speaker's nonverbal communication influences how audience members perceive which two of the following?

-the message delivered by the speaker -the speaker's credibility

When speakers choose not to rehearse before giving a business presentation, audience members will typically perceive which two of the following? (Choose every correct answer.)

-the speaker's vagueness -the speaker's disorganization

Which of the following are examples of unsupportive behavior by an audience member during a business presentation? (Choose every correct answer.)

-yawning -texting

Order the following categories of attire according to their level of formality, with the most formal attire at the top and the least formal at the bottom.

1. formal bus. attire 2. bus. casual attire 3. casual attire

Fran is finishing up her portion of the team presentation and passes the speaking role to Maia. She says, "Maia will now discuss the benefits of core strength exercises on running. She'll share her personal story about how strengthening her core resulted in fewer running injuries and how this led to a personal best in the local marathon last year. She'll also demonstrate some of the exercises, such as the side plank and the bridge." Which of the following best explains the effect of this transition?

Fran took opportunities from Maia and prevented Maia from being able to showcase her main points.

What is the significance of an open stance in a business presentation?

It is a warm and inviting form of nonverbal communication.

SOFTEN Model of Nonverbal Communication

Smile-use your expressions to connect with your audience members and show your enthusiasm for your topic. Open Stance-most people consider this as warmer and more inviting. Forward Lean-facing your audience directly with a slight forward lean and upright posture shows confidence and interest. Tone-use your voice to express enthusiasm or other intended emotion. Eye Contact-maintaining eye contact with your audience is amond the most important forms of nonverbal communication. Nod-use gestures that show affirmation and acceptance of your audience members.

When showing slides for a business presentation in a room that allows you to dim only the lights next to the screen, you should remember to do which of the following?

Stand where you are in full light.

Constance's team was organized and efficient. When the team learned it would be giving a team presentation at the annual meeting, its members immediately divided up the work equally. The members worked independently but did not need to check up on one another, since each member was reliable and would not do anything to let down the team. The presentation itself was not particularly effective, and audience members appeared distracted. Which of the following is the most likely reason the presentation was unsuccessful?

The team did not collaborate about the overall presentation.

Jacob's team is giving a presentation. Which of the following would be the best choice for presenting a united front?

The team should wear the same formality of attire and stand close to one another on the stage.

Which of the following is the likely result if team members continually check in with one another about key objectives and messages while preparing a team presentation?

Their presentation will be cohesive and more influential.

How do audience members typically respond when they hear an inauthentic speaker make a business presentation?

They feel uncomfortable.

Which of the following is a common mistake made by speakers during a slide presentation?

They spend too much time with their backs to the audience.

What is the main rationale for not starting to show slides as soon as you begin a presentation that features slides?

You should first make a connection with your audience.

Which of the following best explains what you should do during your team presentation to show your team is united?

You should refer to one another throughout the presentation.

When you make a presentation to colleagues, it offers a chance to improve your colleagues' opinions about your

abilities.

At a business presentation, a speaker should begin to use slides

after a spoken opening.

Formal Business Dress

at one end of the continuum, is intended to project executive presence and seriousness.

When giving a presentation, nervousness is only dysfunctional when a speaker

cannot deliver the content.

As part of the preparation process, a business speaker should

consider possible questions from the audience.

What result can a speaker anticipate by mingling with audience members after a business presentation?

developing professional connections

True or false: If adequately rehearsed, business presentations always go according to the speaker's plans.

false

During a business presentation, handouts are used

for information that does not project well in slide form.

To demonstrate competence when giving a presentation, a younger business professional should dress with greater

formality.

When giving a business presentation, a speaker should dress with ______ than the members of the audience.

greater formality

For business speakers, attire influences

how others perceive them.