BMGT-Exam 1

True

Equity theory is a model of motivation that explains how people strive for fairness

False

Job enlargement is the process of modifying a job to increase the opportunities to experience achievement, recognition, stimulating work, responsibility, and advancement

False

Organizational commitment exists to the degree that the person is satisfied with his or her job

behavior via intentions

Personal attitudes affect _________ via ________

True

Attitudes have three components: affective, cognitive, and behavioral

False

Job satisfaction has a negative association with OCB and a positive relationship with CWB.

True

Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one aspect of his or her job and dissatisfied with one or more other aspects

True

Research has found that some aspects of an individual's disposition are significantly associated with some aspects of job satisfaction, such as having autonomy or receipt of rewards

Values may conflict with each other

Schwartz's model suggests that

Group role

A _______ is a set of expected behaviors for members of the group as a whole

"Jonathon, you have been quiet lately. What do you think?"

A group member who says _______ is performing a maintenance role

Elaborator

An ________ is the person who promotes greater understanding through examples or exploration of implications for a group

False

Content theories of motivation focus on how internal factors and environmental characteristics influence employee motivation

Psychological contract

Donna works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Janice's beliefs represent a(n)

False

During "norming," members tend to be anxious and uncertain

False

Groups usually underperform the average of their individual members

True

Harmonizer is a maintenance role in groups

True

In Maslow's need hierarchy, the most basic need (and the one that must be met first) is physiological

Experienced meaningfulness of the work

In the job characteristics model, the presence of skill variety, task identity, and task significance cause an employee to feel

Performing

In which stage of the group development process are group members asking, " How can I best perform my role?"

False

The goal of the job characteristics model is to promote low extrinsic motivation

Love

The need for belonging is part of the need for

False

The two types of roles that are very important to effective group functioning are forming and storming

False

Trust of character is known as competency trust

Communication

Trust of disclosure is _______ trust

False

Values tend to vary across generations because they are influenced by events in childhood and youth. For example, some parents lived through the Depression, and this experience led them to be risk takers in terms of their investments.

Behavioral

You are unlikely to say anything to someone smoking in the nonsmoking section of a restaurant if you have no intention of confronting the smoker. Your intention reflects the ___________ component of your attitude toward people smoking in the restaurants.

Cross-functional

_________ teams are composed of specialists from different areas

Autonomy

__________ is the extent to which a job enables an individual to experience freedom, independence, and discretion

Valence

__________ is the positive or negative value people place on outcomes

Onboarding

___________ programs help employees to integrate, assimilate, and transition to new jobs.

True

A group that gets together because of a common interest is an informal group

True

A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values

False

A manager who displays independence of thought, action, and feelings is demonstrating Schwartz's value of conservation

Negative inequity

A person will experience ________ when his or her outcome to input ratio is less than that of a relevant comparison person

True

An instrumentality represents an individual's belief that a particular outcome is contingent on accomplishing a specific level of performance

True

Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions

True

Intensity pertains to the amount of effort being invested in an activity

True

Job crafting may involve changing task boundaries, the relational nature of a job or cognitions about the job

False

Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction

True

Motivation explains why we do the things we do

Persistance

Refers to how long we focus on an activity

High respect, commitment, and acceptance

Roger, a manager, knows that one of his employees values conformity and tradition. Roger should assign the employee to a job that includes

False

Teams composed of specialists from different areas are called virtual teams

True

Teamwork competencies include constructively interacting with other team members and expecting quality work form others on the team

False

The 3 Cs of effective teams include charters and strategies, composition, and conscietiousness

Commentator

The _______ is the person who records and talks about group dynamics and processes

Equity

The _________ model suggests that managers should monitor employee's perceptions of fairness.

Pay

What contributes least to employee engagement in North America

Equity Theory

What is not a content theory of motivation?

CWB

When Harry has a perceived conflict with a co-worker, he will send them e-mails that are taunting or insulting. This is an example of

Advancement

Which is not an example of a hygiene factor in Herzberg's motivator-hygiene model?

Committed, Collaborative, Competent

Which of the following are the three Cs of team players?

Implementing complex decisions

Which of the following is an organizational function of a group?

Initiator, orienter, energizer

Which three roles are especially important to groups?

Organizational commitment

____________ is the extent to which an individual identifies with an organization and commits to its goals

False

According to Herzberg's motivator-hygiene theory, hygiene factors are more frequently associated with the content of the task being performed

Distributive

__________ justice is the perceived fairness of how resources and rewards are distributed or allocated

Intrinsic motivation

___________ occurs when an individual is "turned to one's work because of the positive internal feelings that are generated by doing well"

False

To become a team, a group must be composed of members with similar skills and personalities