buad309 exam 1
What is the likely impact of perquisites on the employees who receive them?
an elevated sense of status in the organization
The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on
job-related criteria
Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?
profit-sharing program
Eighty one percent of bullying behavior is done by whom?
supervisors
true or false: Motivated behavior begins with one or more __________
needs
Which of the "Big Five" personality dimensions is associated with being anxious, depressed, angry, and insecure?
neuroticism
What term refers to the fit between an individual's abilities, values, and personality and her profession?
person-vocation fit
Which of the following ties a worker's earnings to the number of units produced?
piecework program
One of the primary differences between attitudes and personality is that
attitudes are not as stable as personality attributes
When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a ___________ program.
compressed workweek
Which of the "Big Five" personality dimensions is associated with being careful, thorough, responsible, organized, hardworking, achievement-oriented, and persistent?
conscientiousness
Ending the workday shortly after lunch on Friday because an individual reported to work early is most likely an example of
flextime
Which of the following is an alternative work arrangement in which an employee is given more control over the times worked on a typical workday?
flextime
Two of the most important issues regarding how to conduct a performance appraisal are
who does the appraisal and the frequency of the appraisal.
Smoking and alcohol abuse are ____________ consequences of too much stress at work.
behavioral
In exchange for employee contributions, an organization provides rewards such as pay and insurance benefits. These kinds of rewards are combined to create
compensation packages
The choice of which behaviors to reward is a function of the
compensation system
Alternative work arrangements are intended to
enhance employee motivation and performance
No longer laughing at a coworker's inappropriate jokes so that he will stop telling them is an example of ____________
extinction
Which of the following is most appropriate when a manager realizes he or she has been rewarding the wrong thing and wants to stop the behavior?
extinction
true or false: 360-degree feedback includes evaluations from a boss and peers, but not from subordinates.
false
true or false: A quality circle is a group of employees who are assigned to inspection teams that ensure production quality on an assembly line.
false
true or false: Base pay includes such compensation as gain-sharing and profit-sharing programs.
false
true or false: Employee stock option plans are incentive programs in which employees are given stock in the company at no charge.
false
true or false: In most measurement systems, the employee's primary evaluator is her supervisor's supervisor.
false
true or false: On the whole, job specialization has never produced positive results in the corporate setting.
false
true or false: Organizational behavior is a designated business function just like marketing and accounting.
false
true or false: Workforce diversity refers to the important similarities and differences among the employees of the organization.
false
What is the primary use of performance appraisal information?
to provide job performance feedback
true or false: A prejudice is a generalization about a person or a group of persons based on certain characteristics or traits.
true
true or false: According to reinforcement theory, if rewards are removed from behaviors that were previously reinforced, the behaviors are likely to decrease in frequency and eventually disappear.
true
true or false: Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.
true
true or false: Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.
true
true or false: Knowledge workers include scientists, engineers, product designers, and video game developers.
true
true or false: Organizational behavior is the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organizational itself.
true
true or false: Punishment and extinction both tend to decrease the frequency of undesirable behaviors and conduct.
true
true or false: Social learning suggests that individual behavior is determined by a person's cognitions and social environment.
true
true or false: The disadvantage of job specialization is the extreme monotony of highly specialized tasks.
true
true or false: The purpose of reward systems in most organizations is to attract, retain, and motivate qualified employees.
true
true or false: Valuing diversity means appreciating the varying ideas and perspectives that are provided by a heterogeneous workforce.
true