buad309 exam 1

What is the likely impact of perquisites on the employees who receive them?

an elevated sense of status in the organization

The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on

job-related criteria

Which of the following distributes a portion of the company's profits to all employees at a predetermined rate?

profit-sharing program

Eighty one percent of bullying behavior is done by whom?

supervisors

true or false: Motivated behavior begins with one or more __________

needs

Which of the "Big Five" personality dimensions is associated with being anxious, depressed, angry, and insecure?

neuroticism

What term refers to the fit between an individual's abilities, values, and personality and her profession?

person-vocation fit

Which of the following ties a worker's earnings to the number of units produced?

piecework program

One of the primary differences between attitudes and personality is that

attitudes are not as stable as personality attributes

When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a ___________ program.

compressed workweek

Which of the "Big Five" personality dimensions is associated with being careful, thorough, responsible, organized, hardworking, achievement-oriented, and persistent?

conscientiousness

Ending the workday shortly after lunch on Friday because an individual reported to work early is most likely an example of

flextime

Which of the following is an alternative work arrangement in which an employee is given more control over the times worked on a typical workday?

flextime

Two of the most important issues regarding how to conduct a performance appraisal are

who does the appraisal and the frequency of the appraisal.

Smoking and alcohol abuse are ____________ consequences of too much stress at work.

behavioral

In exchange for employee contributions, an organization provides rewards such as pay and insurance benefits. These kinds of rewards are combined to create

compensation packages

The choice of which behaviors to reward is a function of the

compensation system

Alternative work arrangements are intended to

enhance employee motivation and performance

No longer laughing at a coworker's inappropriate jokes so that he will stop telling them is an example of ____________

extinction

Which of the following is most appropriate when a manager realizes he or she has been rewarding the wrong thing and wants to stop the behavior?

extinction

true or false: 360-degree feedback includes evaluations from a boss and peers, but not from subordinates.

false

true or false: A quality circle is a group of employees who are assigned to inspection teams that ensure production quality on an assembly line.

false

true or false: Base pay includes such compensation as gain-sharing and profit-sharing programs.

false

true or false: Employee stock option plans are incentive programs in which employees are given stock in the company at no charge.

false

true or false: In most measurement systems, the employee's primary evaluator is her supervisor's supervisor.

false

true or false: On the whole, job specialization has never produced positive results in the corporate setting.

false

true or false: Organizational behavior is a designated business function just like marketing and accounting.

false

true or false: Workforce diversity refers to the important similarities and differences among the employees of the organization.

false

What is the primary use of performance appraisal information?

to provide job performance feedback

true or false: A prejudice is a generalization about a person or a group of persons based on certain characteristics or traits.

true

true or false: According to reinforcement theory, if rewards are removed from behaviors that were previously reinforced, the behaviors are likely to decrease in frequency and eventually disappear.

true

true or false: Burnout is a general feeling of exhaustion that develops when a person simultaneously experiences too much pressure and has too few sources of satisfaction.

true

true or false: Expatriates should be paid differently from their domestic equivalent workers when there are cost-of-living differences in their host areas.

true

true or false: Knowledge workers include scientists, engineers, product designers, and video game developers.

true

true or false: Organizational behavior is the study of human behavior in organizational settings, the interface between human behavior and the organization, and the organizational itself.

true

true or false: Punishment and extinction both tend to decrease the frequency of undesirable behaviors and conduct.

true

true or false: Social learning suggests that individual behavior is determined by a person's cognitions and social environment.

true

true or false: The disadvantage of job specialization is the extreme monotony of highly specialized tasks.

true

true or false: The purpose of reward systems in most organizations is to attract, retain, and motivate qualified employees.

true

true or false: Valuing diversity means appreciating the varying ideas and perspectives that are provided by a heterogeneous workforce.

true