BUS1010 Quiz 4

the true object of negotiation is to

satisfy the underlying interests of both sides

front loading communication messages involves

placing key ideas at the beginning of a conversation

the purpose of collaboration is to

search for win win solutions to conflicts

in the context of innovation, procter and gamble is noted for

training managers in thinking about product design

the approaches to negotiation that emphasize collaboration focus on

beginning with a plausible offer

middle manager bob establishes idea quotas for his organizational unit, meaning that workers will be asked to

bring one fresh idea to each meeting

a creative idea is considered to be innovative when the idea

is put into action

a communication strategy that can make people appear powerful is

knowing exactly what they want

an intellectual characteristic of creative people is that they

maintain a youthful curiosity throughout their lives

a stereotype of difference in negotiation style noted between americans and negotiators in other countries is that americans more likely to

move quickly toward a resolution of the problem

to become more creative, it is important to

overcome traditional thinking

bartering is a form of negotiation in which ___

the parties exchange goods and services in a manner pleasing both sides

canon inc. has found that a key to creating new products is for

the production team to work physically close to product developers

when coming up with a creative idea

a person needs to try a large number of ideas

a key barrier to cross cultural communication is to confuse the identity of people because they

are members of the same race or ethnic group

a major listening problem many leaders face is that they

are overloaded with responsibilities

materials handling manager mary ann wants to make the rounds. therefore, she

casually drops by the cubicles of her direct reports to chat

a common thread to creativity enhancing exercises is that they require

flexible thinking

a particularly robust strategy for enhancing creativity in an organization is to

hire people who are already creative