BUS1010 Quiz 4
the true object of negotiation is to
satisfy the underlying interests of both sides
front loading communication messages involves
placing key ideas at the beginning of a conversation
the purpose of collaboration is to
search for win win solutions to conflicts
in the context of innovation, procter and gamble is noted for
training managers in thinking about product design
the approaches to negotiation that emphasize collaboration focus on
beginning with a plausible offer
middle manager bob establishes idea quotas for his organizational unit, meaning that workers will be asked to
bring one fresh idea to each meeting
a creative idea is considered to be innovative when the idea
is put into action
a communication strategy that can make people appear powerful is
knowing exactly what they want
an intellectual characteristic of creative people is that they
maintain a youthful curiosity throughout their lives
a stereotype of difference in negotiation style noted between americans and negotiators in other countries is that americans more likely to
move quickly toward a resolution of the problem
to become more creative, it is important to
overcome traditional thinking
bartering is a form of negotiation in which ___
the parties exchange goods and services in a manner pleasing both sides
canon inc. has found that a key to creating new products is for
the production team to work physically close to product developers
when coming up with a creative idea
a person needs to try a large number of ideas
a key barrier to cross cultural communication is to confuse the identity of people because they
are members of the same race or ethnic group
a major listening problem many leaders face is that they
are overloaded with responsibilities
materials handling manager mary ann wants to make the rounds. therefore, she
casually drops by the cubicles of her direct reports to chat
a common thread to creativity enhancing exercises is that they require
flexible thinking
a particularly robust strategy for enhancing creativity in an organization is to
hire people who are already creative