BUSA 4980 Chapter 1 Quiz

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What is a vital part of the firm's vision and mission?

business ethics

Functional strategy

functions organization participates in

Product Market Stakeholders

primary customers, suppliers, host communities, unions

What are the 3 groups of stakeholders?

- Capital market stakeholders - Product market stakeholders - Organizational stakeholders

External model

- I/O model - popular '60s - '80s - resources are considered highly mobile

Internal model

- Resource based model - Resources are not considered highly mobile

Gloablization

- goods and services flow across country borders - performance standards are higher w/ globalization - increased importance of developing countries

How did McDonald's succeed in an unattractive market?

- product innovation (resource based model)

Capital Market Stakeholders

- shareholders - major suppliers of capital

Mission

- specifies who the firm intends to serve and how they serve those individuals

What are the four strategy levels?

1. Corporate level 2. Business level 3. Functional level 4. Operational level

What are the 2 models of strategic decision making?

1. External (I/O model) 2. Internal (Resource based model)

What are the 2 drivers of hyper-competition?

1. Technology 2. Globalization

2 commonalities between the models

1. focus on superior returns 2. compete in an attractive industry

Hyper-competition is characterized by:

1. market instability and change 2. rapidly escalating competition 3. aggressive challengers

Why did CC fail?

1. too focused on short term profits 2. laid off essential staff like salespeople 3. didn't think Best Buy was a serious threat

What are the four criteria for capabilities to become core competencies?

1. valuable 2. rare 3. costly to imitate 4. non-substitutable

What % of profitability is explained by the I/O model?

20%

What % of profitability is explained by the resource based model?

36%

What does the five forces model show?

Analytical tool used to help firms decide what industry is most attractive for them

#11 answer

B

What is the largest consumer market?

European Union

Liability of foreignness

The risk of participating in international markets

T/F: resources alone are not enough to get competitive advantage

True

Strategic competiveness

achieved when a firm successfully formulates and implements a value-creating strategy

What do profit pools matter?

all managers to locate most profitable point along a value chain to help better position the firm

strategic flexibility

an important tool in hyper-competition

Operational strategy

day to day operations

What occurs because of globalization?

delegation of strategic responsibility

Developing countries are also known as

emerging markets

organizational stakeholders

employees, managers, nonmanagers

Profit pool

entails the total profits earned in an industry at all points along the value chain ex: De Biers (diamonds)

Business strategy

how should we compete in this product *keyword* exploite

what is the key to competitive advantage?

information

disruptive technology creates

new industries

Organizational culture is

not a resources but a competitive advantage

Stakeholders

people who are affected by a firm's performance and who have claims on its performance

Resources --> comp. adv.

resources *intergrate* to create capabilities, which then must meet 4 criteria to become core competencies which become foundation of competitive advantage

What does an industry analysis tell us?

the attractiveness of an industry to determine profitability

Vision

what the firm whats to be achieve ultimately in broad terms - enduring - foundation for the mission

Corporate strategy

which or what businesses should we compete in


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