BUSI 3200 Quizzes
There are many stakeholders who could be negatively affected by poor ethical decisions.
TRUE
What are examples of deep level diversity? Check all that apply
Political party affiliation Religious views
How to do something, resolve a relationship situation
Principle
You take a walk with a friend on the beach to talk. The surf is crashing and there are no people around you. Was this a private or public conversation?
Private
In the employee/ coworker relationship which of the following is not an ethical concern
Office Supplies
Things to leave out of your resume. Check all that apply
Age Gender Title of "resume" References Salary
Which of the following guidlines are not related to the speaker phones?
All of the above are good speaker phone etiquette.
What are some things you can do to make small talk? check all that apply
Ask people their opinion on a topic Know about your hosts Listen to what others are talking about Stay up on latest sports Read the newspaper Surf the web for interesting news events
Generations are defined by (check all that apply)
Common Experiences Shared Values Defining historical events
In order to act as an ethical Manager one must perform all of the following but:
Cover for your employees
In the employee/ company relationship which of the following is not an ethical concern
Coworker Privacy
When seeking a job one should:
Never lie or exaggerate in a resume` or cover letter. Focus only on legitimate accomplishments Avoid bad mouthing the former employer
Select the top five interview manners
Dress for the job you want Thank them twice Be prepared Smile and make eye contact Be on time
Etiquette is a set of rules, providing a rigid code that guides how we act
FALSE
Even though business is inherently competitive, without ethics people rarely act outside of social norms to be successful.
FALSE
An email to a coworker's gmail account from the office computer is private communication.
False
In a professional Email it is OK to use all caps, emoticons abbreviations and slang.
False
Sandals would be acceptable to wear to an interview
False
When deciding to confront a co-worker, make sure that you have a witness.
False
When placing a call you don't always have to identify youself to your close co-workers or business clients you frequently do business with.
False
What are examples of surface level diversity? check all that apply
Gender Race Age
Should you always ask questions during the interview?
Yes
Respect
Make choices that build relationships
What to do
Manner
Etiquette is
Manners + Principles
You use the speakerphone in your office with the door closed, was this a private or public conversation.
Public
What can you do to make a good impression? Check all that apply
Send a thank you note after an interview or an event Stand up during introductions Shake Hands Make eye contact Smile
When answering interview questions, you should have a STAR answer. Match the following for the correct definition of STAR
Situation Task Action Results
What are the parts of a great introduction. Check all that apply.
Stand up Look the other person in the eye Repeat their name Smile
When giving feedback avoid language that is:
Stereotyped
Consideration
Think before you act
Which of the following describe a Manner? Choose all that apply
Time Sensitive Differs among cultures
Which of the following describe a Principle? Choose all that apply
Timeless Crosses cultural boundaries
Which of the following does not describe one of the 3 phases of building cultural competence?
Tolerance
The anger, friendliness, frustration you let your words convey.
Tone
Match the following generations and the years in which they were born.
Traditionalists - 22-43 Baby boomers - 44-64 Gen X - 65-80 Millennial - 81-2000
All of the following are observable artifacts that perpetuate organizational culture except.
Training
Every generation assumes that subsequent generations will share their definition of success
True
For culture to exist, values and norms must be shared by the group.
True
The Sarbanes-Oxley act of 2002 requires public companies to have anonymous "hotlines" or similar whistle- blower systems.
True
The form of the resistance is how that person naturally deals with problems.
True
Which factors influence relationships. Choose all that apply
Words, Appearance, Actions
Honesty
be sincere
The building and nurturing of personal and professional relationships to create a system or chain of information, contacts and support is:
networking
It is acceptable to use a generic cover letter to apply for multiple jobs.
false
One must share information freely without reservation to foster a strong network
false
When a direct contact can lead you to another individual that they know who can be of assistance, this "other person" is know as the:
secondary network
Every generation wants the same things (choose all that apply)
to be admired wants to distinguish themselves from previous generations
A lack of confidence is one of the barriers to networking.
true
Dress slacks and polo shirt is acceptable for business casual.
true
The cover letter is a letter of introduction
true
The goal of the cover letter is to get a job interview.
true
True ethics is based on values and not just following rules and regulations.
true
You should wear matching jacket and pants or skirt for an interview.
true
A Chronological Resume lists:
your jobs held, current job to first job
