BUSI 3200 Quizzes

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There are many stakeholders who could be negatively affected by poor ethical decisions.

TRUE

What are examples of deep level diversity? Check all that apply

Political party affiliation Religious views

How to do something, resolve a relationship situation

Principle

You take a walk with a friend on the beach to talk. The surf is crashing and there are no people around you. Was this a private or public conversation?

Private

In the employee/ coworker relationship which of the following is not an ethical concern

Office Supplies

Things to leave out of your resume. Check all that apply

Age Gender Title of "resume" References Salary

Which of the following guidlines are not related to the speaker phones?

All of the above are good speaker phone etiquette.

What are some things you can do to make small talk? check all that apply

Ask people their opinion on a topic Know about your hosts Listen to what others are talking about Stay up on latest sports Read the newspaper Surf the web for interesting news events

Generations are defined by (check all that apply)

Common Experiences Shared Values Defining historical events

In order to act as an ethical Manager one must perform all of the following but:

Cover for your employees

In the employee/ company relationship which of the following is not an ethical concern

Coworker Privacy

When seeking a job one should:

Never lie or exaggerate in a resume` or cover letter. Focus only on legitimate accomplishments Avoid bad mouthing the former employer

Select the top five interview manners

Dress for the job you want Thank them twice Be prepared Smile and make eye contact Be on time

Etiquette is a set of rules, providing a rigid code that guides how we act

FALSE

Even though business is inherently competitive, without ethics people rarely act outside of social norms to be successful.

FALSE

An email to a coworker's gmail account from the office computer is private communication.

False

In a professional Email it is OK to use all caps, emoticons abbreviations and slang.

False

Sandals would be acceptable to wear to an interview

False

When deciding to confront a co-worker, make sure that you have a witness.

False

When placing a call you don't always have to identify youself to your close co-workers or business clients you frequently do business with.

False

What are examples of surface level diversity? check all that apply

Gender Race Age

Should you always ask questions during the interview?

Yes

Respect

Make choices that build relationships

What to do

Manner

Etiquette is

Manners + Principles

You use the speakerphone in your office with the door closed, was this a private or public conversation.

Public

What can you do to make a good impression? Check all that apply

Send a thank you note after an interview or an event Stand up during introductions Shake Hands Make eye contact Smile

When answering interview questions, you should have a STAR answer. Match the following for the correct definition of STAR

Situation Task Action Results

What are the parts of a great introduction. Check all that apply.

Stand up Look the other person in the eye Repeat their name Smile

When giving feedback avoid language that is:

Stereotyped

Consideration

Think before you act

Which of the following describe a Manner? Choose all that apply

Time Sensitive Differs among cultures

Which of the following describe a Principle? Choose all that apply

Timeless Crosses cultural boundaries

Which of the following does not describe one of the 3 phases of building cultural competence?

Tolerance

The anger, friendliness, frustration you let your words convey.

Tone

Match the following generations and the years in which they were born.

Traditionalists - 22-43 Baby boomers - 44-64 Gen X - 65-80 Millennial - 81-2000

All of the following are observable artifacts that perpetuate organizational culture except.

Training

Every generation assumes that subsequent generations will share their definition of success

True

For culture to exist, values and norms must be shared by the group.

True

The Sarbanes-Oxley act of 2002 requires public companies to have anonymous "hotlines" or similar whistle- blower systems.

True

The form of the resistance is how that person naturally deals with problems.

True

Which factors influence relationships. Choose all that apply

Words, Appearance, Actions

Honesty

be sincere

The building and nurturing of personal and professional relationships to create a system or chain of information, contacts and support is:

networking

It is acceptable to use a generic cover letter to apply for multiple jobs.

false

One must share information freely without reservation to foster a strong network

false

When a direct contact can lead you to another individual that they know who can be of assistance, this "other person" is know as the:

secondary network

Every generation wants the same things (choose all that apply)

to be admired wants to distinguish themselves from previous generations

A lack of confidence is one of the barriers to networking.

true

Dress slacks and polo shirt is acceptable for business casual.

true

The cover letter is a letter of introduction

true

The goal of the cover letter is to get a job interview.

true

True ethics is based on values and not just following rules and regulations.

true

You should wear matching jacket and pants or skirt for an interview.

true

A Chronological Resume lists:

your jobs held, current job to first job


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