Business Management Exam 3
Which of the following examples best illustrates the creative aspect of directing:
A manager instructs employees to develop a new website.
Which of the following examples best depicts the directing function:
A supervisor tells her team the tasks they need to complete.
A commission or bonus is an example of a form of
Compensation
An hourly wage or a yearly salary is a form of
Compensation
The first task in the HR management activity of staffing is
Determining Needs
In what way might an HR manager be involved in employee benefits?
Determining eligibility and costs
After a company's training needs are determined, what is the next step in training and development?
Determining what training resources are available
Which task in the staffing process ensures that employees are knowledgeable and productive?
Developing compensation plans
Which of the following statements about directing is true:
Directing is considered the "heart" of management.
When a marketing manager goes on vacation, the marketing staff does not know what tasks to do and does not feel like it can work ahead on anything. This example illustrates that
Directing is the starting point of action.
What happens if managers do not coordinate individual employees' work and effort?
Employees are more focused on their tasks.
Why is it important for managers to provide stability through direction?
Employees who feel secure are more productive and happier.
True or false: Companies without an HR department do not participate in HR management activities
False; in companies without HR departments, other managers and supervisors participate in HR management activities
The key to recruiting is
Finding the right number of applicants.
Directing is pervasive, which means that it
Happens at every level of the organization.
Which of the following is an effect of overstaffing:
Inefficiency
When BlueLight, Inc. merged with a competitor, the managers strived to instruct their employ-ees on the best ways to transition. This is an example of how directing
Initiates changes smoothly.
Managers must create explanations of the responsibilities and tasks associated with each work position. These are known as
Job descriptions
Which of the following is an example of a manager directing the company's resources efficient-ly:
Michael makes sure his employees understand the value of their work.
Completing an employee's insurance and tax paperwork is part of which staffing task?
Onboarding
Which of the following is an on-boarding activity:
Orientation
None of the other managerial functions can be carried out effectively without staffing because
Staffing supplies the human resources needed for management.
The staffing function is different from the organizing function because staffing is
The foundation of organizing.
Staffing is important because human resources are
The organization's most valuable assets.
Job specification
The skills, knowledge, and characteristics required for a job.
Which of the following is a purpose of an exit interview:
To gain constructive suggestions for improvement
People who work to produce goods and services
Human resources
Managers need to form relationships with employees and understand human behavior. This is an example of which characteristic of directing?
People-focused
The part of staffing that involves seeking out and attracting qualified potential job candidates is called
Recruiting
Staffing is one of the five functions of management, along with
Planning