C19

Information is best described as _.

a set of conclusions derived from data analysis

Which of the following is a behavior that makes the controlling process more effective?

implementing timely corrective action

Which term refers to computers and telecommunication devices that allow for the use of information in the performance of work?

information technology

Decisions that related to ensuring that specific organizational tasks are carried out correctly are called _.

operational control

Monique has strong relationships with her subordinates, which allows her to have significant influence on how they do their jobs and engage in work related behaviors. This is an example of which type of power?

personal

Which management function is involved with ensuring that an event occurs as it was intended to occur?

a. leading b. directing c. organizing d. controlling * e. planning

Which of the following refers to the applications in an organization that managers use to gain information that can assist their decision making?

an information system

The degree to which information is relevant to the current decision being made is called information _.

appropriateness

WHen taking steps to increase power, the preception can be created that the employees are dependent on the manager. The strategy is to convey clearly the amount of _ the manager has over organizational _.

authority, resources

Darren is the supervisor in a manufacturing facility that produces desks and chairs. Control of quality and output is his responsibility. To ensure that he is following the controlling process, after measuring the performance of his employees, he must _, and then take any corrective action necessary.

compare measured performance to standards

When Will tries to boot up his work computer, it loads very slowly. This is a _ that suggests his computer may have a major issue such a virus.

symptom

Any type of equipment or process that organization members use in the performance of their work is called _.

technology

The idea that an organization must have the information it requires soon enough that it can be used to take action and gain the related benefit is referred to as information _.

timeliness

The power that a person gains from holding a particular position in the organization is known as _ power.

position

At the Holiday Hotel, maids are told they need to completely clean a room in 5 minutes or les for their performance to be considered adequate. This specific time limit would best be described as _.

standard

Total power is made up of two types of power: _ and _.

position, personal

Robert is a manager who is able to convince his employees to work late. This is an example of Robert using _ .

power

A manager is making a decision related to the future objectives of the organization as a whole. This would likely be characterized as a(n) _ decision.

strategic planning

The generally accepted system security principles (gassp) offer five key principles for information system managers. Which of the following is NOT one?

a. accountability principle b. profit principle * c. timeliness principle d. assessment principle e. ethics principle

Facts or statistics crucial to the controlling process are called _.

data

Managerial activity aimed at bringing organizational performance up to the level of performance standards is called _.

corrective action

General electric (GE) has _ which include the type of training programs that GE employees should undergo to expand their skill set.

personal development standards

Which term refers to any factor within an organization that is a barrier to an organizational goal?

problem

A manager is concerned with the degree to which the information she has related represents what is actually occurring. The manager is primarily concerned about information _.

quality

The amount of information a manager has that is decision related is called information _.

quanitity