Ch. 1 Quiz Questions
Locating qualified individuals and labor markets from which to recruit is
sourcing
When an employer studies the causes of turnover among its high performers it is engaging in______
staffing analytics
An organization's competitive advantage is _________
what it can do differently from its competitors
Under which of the following circumstances does a company prefer to "churn" rather than keep existing employees?
when technology is developing very rapidly
Strategically evaluating the company's current lines of business, new businesses it will be getting into, businesses it will be leaving, and the gaps between the current skills in the organization and the skills it will need to execute its business strategy is
workforce planning
When a firm determines that it will need to hire 50 customer service representatives within the next 3 months, it has engaged in
workforce planning
Which of the following is the first of the seven components of strategic staffing?
workforce planning
RST is a small software firm that operates using the very latest technology. As a result, the employee skill sets required change rapidly. The skill sets of employees who have been with the company for several years are found to be inferior to those of new hires, and the company has realized that fresh graduates are often better qualified to handle the projects. The firm's resources are limited and it needs to spend as little as possible on the staffing function, reserving most of its capital for project-specific investments. Which of the following staffing goals would be most suited to the company's needs?
Hiring employees every two years on a contract basis
Leo Ink is a company that produces stationary items. In order to remedy the current low-profit situation, the company plans to hire personnel and form a brand new marketing team. The labor market proves to have a shortage of qualified marketing personnel. In this situation, which of the following strategies could Leo Ink follow to make profiits?
Offer a higher salary to marketing personnel/candidates
A call center has adopted an expansionist strategy. It has taken on a number of big contracts from clients and is on a tight schedule to supply customer support services by the deadlines promised. Which of the following statements, if true, will result in the staffing goals being best aligned to the organizational strategy?
Time taken to fill a position should be tracked for each recruiting source and the fastest possible source of at least minimally qualified talent should be utilized
Which of the following is a hiring process goal?
attracting diverse applicants
Putting together an attractive job offer and negotiating with the candidate the company wants to hire is part of
acquiring
Succesion management ensures that
an organization has people ready to assume leadership positions when they become available
Interviewing job candidates to assess their fit with the job and organization is part of
selecting
If a company's employees have talents that would be useful to the organization and the company is not taking advantage of these talents, it is not being efficient in the activity of
deploying
Staffing can be considered a cornerstone of human resource management because it
determines the workforce representing the company
Staffing professionals promote the goals of society by
helping to match people with jobs and organizations
Greg's Bakery chain is planning to diversify into producing and selling candy. It has opened a new factory to support this plan, and the factory is ready to be staffed. The top management at Greg's has decided to offer the best salaries in the industry to its latest employee additions. In this situation, which of the following staffing goals should Greg's follow?
hiring the best qualified employees
Staffing ethics are gaining more attention as _________ increase
legal risks
Samuel joined an accounting firm as a clerk. Each Monday, he is assigned a new project which is due by Friday. It has been over 5 months since he joined the firm but Samuel is yet to receive any feedback about his work performance from his supervisor. This is an example of poor ________.
performance management
If a staffing specialist evaluates the organization's the external labor market to determine how challenging it will be to hire the talent her employer needs over the next few years, which of the following is being done?
planning
Which of the following does an employer have to do if it wants to successfully hire from the traditional labor pool?
provide competitive pay
All organizational practices and decisions that affect either the number or types of individuals willing to apply for and accept job offers is
recruiting
The primary goal of _____ is to get the right people interested in working for an organization or in a specific job, then persuade them to apply and ultimately accept the job offer if it is extended
recruiting
Assigning a high-performing sales associate to work with the company's most important client is an example of
redeployment