Ch. 10

________ is an advantage of cloud-based ERP systems. A. Security B. Cost C. Recovery D. Control

B. Cost

________ is part of the ________ process and involves sending goods that are in the warehouse to customers. A. Configure-to-order; procurement B. Configure-to-order; fulfillment C. Sell-from-stock; fulfillment D. Sell-from-stock; procurement

C. Sell-from-stock; fulfillment

Legacy systems were developed as _________. A. ERP B. Integrating systems C. Silos D. DSS

C. Silos

The fulfillment process originates in the ________ department and ends in the ________ department. A. warehouse; accounting B. warehouse; warehouse C. sales; accounting D. accounting; sales

C. sales; accounting

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options. A. as-is B. vanilla C. custom D. best-of-breed

B. vanilla

________ is part of the ________ process and occurs when the company is trying to increase its inventory. A. Make-to-stock; procurement B. Make-to-order; procurement C. Make-to-order; production D. Make-to-stock; production

D. Make-to-stock; production

________ is an approach that integrates various automated factory systems. A. CIM B. TPS C. MRP D. CRM

A. CIM (Computer-integrated manufacturing)

________ are designed to correct a lack of communication among _________. A. ERP; FAIS B. FAIS; TPS C. ERP; TPS D. FAIS; ERP

A. ERP; FAIS

A transaction is any business event that generates ________ worthy of being captured and stored in a database. A. data B. information C. knowledge D. wisdom

A. data

A(n) ________ report summarizes the performance of critical activities. A. key indicator B. comparative C. drill-down D. ad hoc

A. key indicator

ERP systems that include administrative, sales, marketing, and HR processes are referred to as _________. A. ERP III B. ERP II C. ERP IV D. ERP I

B. ERP II

________ is the correct evolution of POM planning. A. ERP ARP MRP B. MRP MRP II ERP C. MRP ARP ERP D. ERP MRP MRP II

B. MRP (material requirements planning) MRP II (to manufacturing resource planning) ERP (to enterprise resource planning)

________ is an extended ERP module. A. HR management B. Supply chain management C. Operations management D. Financial management

B. Supply chain management

You decide to purchase SAP but modify it to handle your specific business processes. This is an example of the ________ approach to ERP implementation. A. vanilla B. best-of-breed C. as-is D. custom

B. best-of-breed

Your southern region is not doing very well. You want to know why, so you ask for a special report showing the numbers for the southern region compared to the northern, eastern, and western regions. This is a(n) ________ report. A. drill-down B. comparative C. routine D. exception

B. comparative

Organizations typically invest in cloud-based ERP systems because they are _________. A. less error-prone B. less expensive C. more accessible D. more secure

B. less expensive

Most organizations design TPS to process transactions as soon as they occur. This is called _________. A. batch processing B. OLAP C. source data processing D. OLTP

D. OLTP

SCM (Supply chain management) systems are ________ systems. A. extraorganizational B. exterorganizational C. intraorganizational D. interorganizational

D. interorganizational

The ________ process originates in the warehouse department and ends in the accounting department. A. marketing B. production C. fulfillment D. procurement

D. procurement