Ch. 26 Deceptive Sales Practices

admit deception about past ads in their future ads for a certain period of time

corrective advertising requires advertisers to ...

corrective advertising

follow-up ads that clarify or change earlier claims made by ads

may keep the item without paying for it

if a seller sends an unsolicited "free" item in the mail, the consumer...

bait & switch

insincere offer to sell goods as ploy to get consumer into store

lien

legal claim against another's property

identify the seller and read any feedback from other consumers

which of the following is good advice for buying an item on an online action? ...

inspect the product when you receive it

which of the following is good advice when buying a product online? ....

cannot cancel the contract because it's after the federal cooling off period

Lucas agreed to buy a set of books from a door-to-door salesperson. four days after he signed the contract, Lucas decided that he wanted to cancel the sale. Lucas ....

referral

a seller may convince consumers that they can save money if they refer a customer to the seller. This is called a ___________.

puffing

ads based on the seller's opinion or personal taste is called ________ (it's not illegal)

of tobacco products can be banned totally

advertising...

permitted since it is an example of puffing

an advertisement by a restaurant claiming it sells the "world's best hamburger" is ...

slamming

changing long distance phone lines without customer approval

phising

computer messages made to seem legitimate but are really attempting to defraud the user

mail-order sales

ordering consumer goods through the postal system

door-to-door sales

sales at a person's home

loss leaders

sales when the seller may lose or make very little money on them; legal even if the seller loses money on the sale

do-not-call registry

service to reduce unsolicited called to sell goods or services

phishing

the FCC forbids _______ which Internet fraudsters sent spam, or pop-ups that look like and pretend to resemble legitimate businesses

three

the Federal Trade Commission (FTC) gives consumers a "cooling off" period of _________ days after they have signed a contract for more than $25 with a salesperson

protects

the First Amendment ________________ advertising as freedom of speech; however, states can regulate and even prohibit certain types of advertising

cooling off period

time after signing a contract in which the buyer can cancel

telemarket

to sell goods or services over the phone

is banned on radio and tv

tobacco advertising ...

spam

unsolicited commercial e-mail