Ch. 26 Deceptive Sales Practices
admit deception about past ads in their future ads for a certain period of time
corrective advertising requires advertisers to ...
corrective advertising
follow-up ads that clarify or change earlier claims made by ads
may keep the item without paying for it
if a seller sends an unsolicited "free" item in the mail, the consumer...
bait & switch
insincere offer to sell goods as ploy to get consumer into store
lien
legal claim against another's property
identify the seller and read any feedback from other consumers
which of the following is good advice for buying an item on an online action? ...
inspect the product when you receive it
which of the following is good advice when buying a product online? ....
cannot cancel the contract because it's after the federal cooling off period
Lucas agreed to buy a set of books from a door-to-door salesperson. four days after he signed the contract, Lucas decided that he wanted to cancel the sale. Lucas ....
referral
a seller may convince consumers that they can save money if they refer a customer to the seller. This is called a ___________.
puffing
ads based on the seller's opinion or personal taste is called ________ (it's not illegal)
of tobacco products can be banned totally
advertising...
permitted since it is an example of puffing
an advertisement by a restaurant claiming it sells the "world's best hamburger" is ...
slamming
changing long distance phone lines without customer approval
phising
computer messages made to seem legitimate but are really attempting to defraud the user
mail-order sales
ordering consumer goods through the postal system
door-to-door sales
sales at a person's home
loss leaders
sales when the seller may lose or make very little money on them; legal even if the seller loses money on the sale
do-not-call registry
service to reduce unsolicited called to sell goods or services
phishing
the FCC forbids _______ which Internet fraudsters sent spam, or pop-ups that look like and pretend to resemble legitimate businesses
three
the Federal Trade Commission (FTC) gives consumers a "cooling off" period of _________ days after they have signed a contract for more than $25 with a salesperson
protects
the First Amendment ________________ advertising as freedom of speech; however, states can regulate and even prohibit certain types of advertising
cooling off period
time after signing a contract in which the buyer can cancel
telemarket
to sell goods or services over the phone
is banned on radio and tv
tobacco advertising ...
spam
unsolicited commercial e-mail
