Ch. 3- Groups, Teams, and Powerful Meetings

Identify a characteristic of organic organizations

A few rigid procedures

Common goals

Achieving a goal in an organization becomes easier when other members have similar goals.

A list of topics to be covered at a meeting is known as a _____

Agenda

Strength in numbers

Being associated with other members in an organization provides individuals with a sense of confidence.

Closeness

Being members of a group in an organization helps with the building of ties among people

What are the way in which a supervisor can foster cohesiveness in a group?

By inspiring less active members to take part in group activities By promoting competition with other groups

When a supervisor is prepared to lead a meeting, but others are unprepared to participate, the supervisor should _____

Consider rescheduling the meeting

The most important reason for supervisors in an organization to call for a meeting is to _____

Convey news to a group of people when their feedback is important

In the context of communication, an effective team leader should _____

Create a climate of openness and trust among team members

During the forming phase of team development, team members will _____

Explore the different strengths of other team members

True or false: A team leader who acts as a coach for his or her team criticizes team members when they make mistakes.

False

True or false: organizations should emphasize individual rewards rather than rewarding an entire team for its accomplishments

False

During the adjourning stage of team development in an organization, team members _____

Feel a sense of loss

During the morning phase of team development, team members _____

Feel as though their voices have been heard by other members

Lincy, a supervisor in the research and development department of a firm, is entrusted with the responsibility of executing a new project. She forms a team to work on the project. Which of the following should Lincy avoid doing to maximize the benefits of working with the team?

Finding ways to reward individual team members

_____ are groups set up by management to meet organizational objectives

Formal groups

An increasing number of organizations are expanding group efforts by _____

Forming teams

Groups that fulfill ongoing needs in an organization by caring out a particular function, such as producing goods, selling products, or investing funds, are known as _____ _____

Functional groups

In an organization, a homogenous group is one in which group members _____

Have a lot in common

Most employees in an organization, welcome the opportunity to be pet of informal groups because these groups _____

Help satisfy social needs

In the storming phase of team development, it is important for supervisors to _____

Highlight the long-term goal of a team

A bigger group in an organization will make sense when _____

Individuals can work independently most of the time

A _____ organization is one in which there is very little hierarchy.

Organic

Identify the factors that have an effect on a group members status in an organization

Persons role in the group Title Pay Education level Age Race Sex

In an organization, when a member of a group violates a norm, the group responds by _____

Pressuring the individual to conform

In the context of team leadership, enabling refers to _____

Providing employees with the resources they need to do their job.

A feature of small groups in an organization is that they _____

Rely less on formal rules and procedures

Identify a guideline that supervisors should adhere to in order to ensure that meetings are fruitful.

Rephrasing ideas that participants express

Situations in which a person has two different roles that call for conflicting types of behavior in an organization are known as _____ _____

Role conflicts

The term _____ refers to patterns of behavior related to employees positions in a group

Roles

Identify the responsibilities of the team members who belong to self-managing work teams.

Rotating jobs Scheduling work

Identify the activities that are involved in a team building process

Setting goals Analyzing what needs to be done and allocating work Examining how well the group is working Examining the relationships among the team members

Identify the tactics that a supervisor in an organization can use to make the most of the potential benefits of working with a group

Should treat all employees impartially and fairly Should motivate the group to participate in solving problems Should make good choices when assigning members to the group

During the performing stage of team development, team members _____

Solve organizational problems and meet assigned challenges

The initial forming stage of team development is often accompanied by _____

Stress and uncertainty

In an organization, _____ are set up to carry out a specific activity and are disbanded when that activity has been completed.

Task groups

A small group in an organization whose members share goals, commitment, and accountability for results is known as a _____

Team

Group members with lower status in a group _____

Tend to patter their behaviors after those of high-status members

In an organization, informal subgroups can develop among members of a formal group when _____

The formal group fails to meet a few personal needs

For a supervisor in an organization, what is the most important characteristic of a group?

The groups effectiveness

Identify a true statement about cohesive group members

They abide by group norms even when under pressure to follow other norms

Formal meetings

They have agendas and usually take place at a scheduled time

Which of the following is true of task groups in an organization?

They may operate for years with no definite end date

Informal meetings

They occur spontaneously and do not have a distributed agenda

A feature of homogenous groups is that _____

They offer better cooperation among members

Identify an advantage of teamwork in organizations

They serve as motivators for employees

Jake is a supervisor at an automobile manufacturing company. He is given the responsibility of helping the members of the production department improve their performance. Too make the most of the potential benefits of working with the department members, Jake should _____

Treat all of the members impartially and fairly.

True or false: an effective way of communication for team leaders is to acknowledge disagreement from team members

True

In the context of organizational groups, when are informal subgroups formed?

When the strength of a group exceeds 20 members