Ch. 3- Groups, Teams, and Powerful Meetings
Identify a characteristic of organic organizations
A few rigid procedures
Common goals
Achieving a goal in an organization becomes easier when other members have similar goals.
A list of topics to be covered at a meeting is known as a _____
Agenda
Strength in numbers
Being associated with other members in an organization provides individuals with a sense of confidence.
Closeness
Being members of a group in an organization helps with the building of ties among people
What are the way in which a supervisor can foster cohesiveness in a group?
By inspiring less active members to take part in group activities By promoting competition with other groups
When a supervisor is prepared to lead a meeting, but others are unprepared to participate, the supervisor should _____
Consider rescheduling the meeting
The most important reason for supervisors in an organization to call for a meeting is to _____
Convey news to a group of people when their feedback is important
In the context of communication, an effective team leader should _____
Create a climate of openness and trust among team members
During the forming phase of team development, team members will _____
Explore the different strengths of other team members
True or false: A team leader who acts as a coach for his or her team criticizes team members when they make mistakes.
False
True or false: organizations should emphasize individual rewards rather than rewarding an entire team for its accomplishments
False
During the adjourning stage of team development in an organization, team members _____
Feel a sense of loss
During the morning phase of team development, team members _____
Feel as though their voices have been heard by other members
Lincy, a supervisor in the research and development department of a firm, is entrusted with the responsibility of executing a new project. She forms a team to work on the project. Which of the following should Lincy avoid doing to maximize the benefits of working with the team?
Finding ways to reward individual team members
_____ are groups set up by management to meet organizational objectives
Formal groups
An increasing number of organizations are expanding group efforts by _____
Forming teams
Groups that fulfill ongoing needs in an organization by caring out a particular function, such as producing goods, selling products, or investing funds, are known as _____ _____
Functional groups
In an organization, a homogenous group is one in which group members _____
Have a lot in common
Most employees in an organization, welcome the opportunity to be pet of informal groups because these groups _____
Help satisfy social needs
In the storming phase of team development, it is important for supervisors to _____
Highlight the long-term goal of a team
A bigger group in an organization will make sense when _____
Individuals can work independently most of the time
A _____ organization is one in which there is very little hierarchy.
Organic
Identify the factors that have an effect on a group members status in an organization
Persons role in the group Title Pay Education level Age Race Sex
In an organization, when a member of a group violates a norm, the group responds by _____
Pressuring the individual to conform
In the context of team leadership, enabling refers to _____
Providing employees with the resources they need to do their job.
A feature of small groups in an organization is that they _____
Rely less on formal rules and procedures
Identify a guideline that supervisors should adhere to in order to ensure that meetings are fruitful.
Rephrasing ideas that participants express
Situations in which a person has two different roles that call for conflicting types of behavior in an organization are known as _____ _____
Role conflicts
The term _____ refers to patterns of behavior related to employees positions in a group
Roles
Identify the responsibilities of the team members who belong to self-managing work teams.
Rotating jobs Scheduling work
Identify the activities that are involved in a team building process
Setting goals Analyzing what needs to be done and allocating work Examining how well the group is working Examining the relationships among the team members
Identify the tactics that a supervisor in an organization can use to make the most of the potential benefits of working with a group
Should treat all employees impartially and fairly Should motivate the group to participate in solving problems Should make good choices when assigning members to the group
During the performing stage of team development, team members _____
Solve organizational problems and meet assigned challenges
The initial forming stage of team development is often accompanied by _____
Stress and uncertainty
In an organization, _____ are set up to carry out a specific activity and are disbanded when that activity has been completed.
Task groups
A small group in an organization whose members share goals, commitment, and accountability for results is known as a _____
Team
Group members with lower status in a group _____
Tend to patter their behaviors after those of high-status members
In an organization, informal subgroups can develop among members of a formal group when _____
The formal group fails to meet a few personal needs
For a supervisor in an organization, what is the most important characteristic of a group?
The groups effectiveness
Identify a true statement about cohesive group members
They abide by group norms even when under pressure to follow other norms
Formal meetings
They have agendas and usually take place at a scheduled time
Which of the following is true of task groups in an organization?
They may operate for years with no definite end date
Informal meetings
They occur spontaneously and do not have a distributed agenda
A feature of homogenous groups is that _____
They offer better cooperation among members
Identify an advantage of teamwork in organizations
They serve as motivators for employees
Jake is a supervisor at an automobile manufacturing company. He is given the responsibility of helping the members of the production department improve their performance. Too make the most of the potential benefits of working with the department members, Jake should _____
Treat all of the members impartially and fairly.
True or false: an effective way of communication for team leaders is to acknowledge disagreement from team members
True
In the context of organizational groups, when are informal subgroups formed?
When the strength of a group exceeds 20 members