Ch 3 Practice tets
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Competitive parity
competitive consequences for a capability that is valuable but is not rare nor costly to imitate and is possibly substitutable
Now that more people have easy access to photo and video apps through their personal electronic devices, the demand for the services offered by Picture This has lessened and the business is earning lower-than-average returns.
core competencies that have become core rigidities
Ultimately, the source of above-average returns for a firm is
creating value for the customers
core rigidity can
gernerate inerteus and stifle innovation