Ch. 3 SB
If the cycle time increases, but no new resources are added to the process, then the time needed to serve 100 customers will ______.
Increase
__________________ __________________ id's and analyzes all the activities involved in serving one unit of demand or, put differently, in providing one unit of supply.
Process Analysis
What shape is used to represent flow units waiting in a system( BUFFER INVENTORY)?
Triangle
Understanding the location of the ______________ is critical for improving a process.
bottleneck
Inventory ______ accumulate between workers in a worker-paced line.
can
True or false: Utilization can be greater than 100%.
F
True or false: A process that is demand constrained can have utilization of 100%.
F. If process is demand constrained then flow rate will be less than capacity.
In a worker-paced line each worker always works at the same rate.
False
A rigorous framework for understanding the detailed operations of a business is known as
Process Analysis
To increase the capacity of a process one must increase the capacity of the resource that is the__________________
bottleneck
Flow units waiting in the process w/o being worked on are often referred to as _________________ inventory.
buffer
An organization that wants to fulfill customer orders more quickly should make the cycle time of their fulfillment process __________.
decrease
If the flow time for a process goes down then the time to finish X units starting with empty inventory buffers will ________.
decrease
The__________________rate is the number of flow units that customers want per unit of time.
demand
When the flow rate is less than the capacity the process is referred to as______________ constrained
demand
A process flow diagram is a graphical way to ______________ the process.
describe
In a process flow diagram, triangles are used to represent ________________ waiting in a sys.
flow units
If cycle time stays constant but inventory goes down what will happen to lead time?
go down
If inventory goes up but flow time stays constant what will happen to cycle time?
go down
If cycle time goes up what will happen to lead time?
go up
As cycle time increases, the time to make Q units __________.
increase
To increase the capacity of a process, one should __________.
increase the capacity of the bottleneck resource regardless of where it is located in the process
Flow units waiting in the process w/o being worked on are often referred to as buffer_______________.
inventory
a _______________ _____________ ______________ is a graphical way to describe a process
process flow diagram
The _______________time of a resource is how long that particular resource takes to complete one flow unit.
processing
Consider a process with two resources where the first has capacity of 2 customers/minute and the second has capacity of 1.5 customers/minute. If the processing time at the first resource goes down then what will happen to the capacity of the process?
stay the same
Flow rate can be __________ or____________________ process capacity.
= to or <
What shape is used to represent resources in a process flow diagram?
Box
If process capacity is 60 units per hour and customers desire 80 units per hour then the process is ____________________ constrained,
Capacity
When the flow rate is less than the demand rate the process is referred to as_________ constrained.
Capacity
What is an appropriate unit for cars for a demand rate?
Cars per day
In a process flow diagram, triangles are used to represent___________ waiting in a sys.
Flow units
Resources help the flow units to move from being a unit of _________________ to a unit _________________.
Input, output
__________________ help the flow units to move from being a unit of input to becoming a unit of output
Resources
____________________are shown as rectangular boxes in the process flow diagram.
Resources
T or F: A process flow diagram outlines a directional flow in the process
T
A resource will have idle time when it comes ______ the bottleneck in the process.
after
A process flow diagram indicates
both where a flow unit is processed and where it is held in inventory.
