Ch 4 Policies and Procedures - Quiz

Family handbooks, staff, and administrator's manuals: a. apply laws and regulations to the operation of a specific program b. solve every problem faced by the director and staff c. are always posted on the program's website d. all have the same information

a. apply laws and regulations to the operation of a specific program

all of the following are reasons for establishing a policy except a. creates a document that will not need revision b. serves as a guide for achieving program goals c. helps align the program with relevant codes of ethical conduct d. helps ensure consistency and fair treatment

a. creates a document that will not need revision

When revising or refining a family handbook or staff manual for a program that is operating smoothly, you will want to take all of these steps except: a. discard existing documents and start fresh b. consider situations that frequently require teachers or the director to make an exception to an existing policy or procedure c. review licensing and accreditation criteria d. ask for input from teachers and families for needed refinements

a. discard existing documents and start fresh

When developing a family handbook or staff manual for a new program, you will want to do all of the following except: a. distribute preliminary drafts to staff and families b. ask a lawyer to review sections before they are finalized c. consider how the program will adhere to its core values d. review licensing and accreditation criteria

a. distribute preliminary drafts to staff and families

The program's staff manual should include all of these items except: a. the director's salary b. job descriptions c. descriptions of how employees are expected to comply with laws, regulations, and ethical codes d. employees' rights and responsibilities

a. the director's salary

This is a characteristic of program policies a. they describe the program's plans for achieving its goals b. they can be evaluated by creating a comprehensive checklists c. there are usually financial penalties for non-compliance d. they can apply only to employees

a. they describe the program's plans for achieving its goals

Which of the following does NOT apply to the program's administrative manual? a. it should describe waiting lists policies b. it should be published on the program's website c. it should reflect reliance on the NAEYC Code of Ethical Conduct and the Supplement for Programs Administrators d. it should address employee salaries

b. it should be published on the program's website

Written personnel policies for programs that are NAEYC Accredited are required to describe: a. policies related to when families can visit their children's classrooms b. specialized training required of all staff and volunteers c. annual calendar, including days the center is closed d. leave and retirement plans for the director only

b. specialized training required of all staff and volunteers

The program's family handbook should include all of these items except: a. a description of the program's discipline practices b. specifics about staff salaries and benefits c. guidance about how children are expected to dress d. drop-off and pick-up procedures

b. specifics about staff salaries and benefits

If you were the director of a center that was operated by Head start or a public school, policies and procedures would probably be developed by: a. the parents working alone b. the staff working alone c. a formal organizational structure with established lines of authority d. licensing personnel working with staff

c. a formal organizational structure with established lines of authority

The program's staff manual should: a. include the phone number for the center's licensing specialists b. include each employee's hourly rate and annual salary c. include job descriptions and qualifications for employment d. list all employees' educational level

c. include job descriptions and qualifications for employment

When developing policies and procedures, administers and boards needs to consider if the proposed items are: a. aligned with NAEYC standards only b. approved by the families c. reasonable and needed d. able to help the program take a reactive approach to operations and decision making

c. reasonable and needed

Most programs of early care and education have policies and procedures in all of the following categories except: a. health and safety b. financial management c. rental agreements d. personnel policies

c. rental agreements

The program's family handbook should describe the services it provides children. It should also include: a. contact information for other nearby centers b. class lists and contact information for all students c. specific drop-off and pick-up procedures d. employee benefits

c. specific drop-off and pick-up procedures

If you were the director of a small family-operated center, policies and procedures would probably be developed by: a. the staff b. licensing officials c. the director d. accrediting organizations

c. the director

This is a characteristic of program procedures a. they set programs of minimal quality apart from high quality programs b. they are developed by licensing personnel c. they describe specific strategies for complying with established policies d. they are part of accreditation standards

c. they describe specific strategies for complying with established policies

Written policies and procedures make all of the following contributions to the program's operations except: a. they say the director time and energy b. they help the program achieve its goals c. they eliminate a need to change leadership d. they help the director reach fair, equitable, and defensible decisions

c. they eliminate a need to change leadership

Well-developed family handbook and staff manuals: a. seldom need revision b. are not really needed, a well run center can operate without them c. can be borrowed from another center. You probably will not need to develop them specifically for your center d. conform to laws and regulation and are readily available

d. conform to laws and regulation and are readily available

NAEYC Accreditation Standards require that policies and procedures: a. list retirement plan and benefit options for only the director b. give step-by-step solutions to all problems faced by teachers and administrators c. address every conceivable situation that may arise d. describe roles, responsibilities, and qualifications of all staff and volunteers

d. describe roles, responsibilities, and qualifications of all staff and volunteers

The administrative should include all of the following information except the: a. employee salary scale b. waiting list policy c. reduced tuition policy for employees' children d. naptime routines

d. naptime routines