Ch. 5 Quiz Q's "Foundations of Employee Motivation"

Nathan plans on applying Herzberg's theory to motivate employees. As such, the first step should be to...

Eliminate sources of dissatisfaction. **Herzberg's Theory: the 2 factor theory states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction.

Fiona was telling her friend about the freedom and discretion given to her in scheduling and deciding the procedures used to complete the tasks assigned to her. Which of the following job characteristics was she talking about?

Autonomy

The idea behind the job characteristics model is that...

Core job characteristics lead to critical psychological states.

Chuck is concerned with what he considers to be an unfair situation at work. Although he put in 10 hours of overtime last week, he received the same pay as a coworker who didn't put in any overtime. This week he decided to take an extra hour for lunch every day. Using the terminology of equity theory, Chuck has decided to....

Decrease his inputs. ***Inputs and outputs are weighed against one or more reference groups.

Otto wants to develop a program to increase employee productivity. He suggests doubling each employee's production quota and providing a 2% bonus for meeting those expectations. According to expectancy theory, what result can Otto expect?

Employee efforts will probably decrease **Expectancy Theory: proposes an individual will behave or act in a certain way because they are motivated to select a specific behavior over others due to what they expect the result of the selected behavior will be.

Don believes that if he works hard and attends every class, he will get an A in his OB course. This belief is called a(n)....

Expectancy

Which of the following statements about goal setting is not true?

Goals should be set at a level just beyond reachable "stretch" goals. **People must have the ability and resources needed to achieve the goal, and they need to be committed to the goal. If these conditions are not met, goal setting does not lead to higher performance.

The goal of the job characteristics model is to....

Increase intrinsic motivation in jobs. **Job characteristics model: Core job characteristics: -Skill variety -Task Identity -Task significance Critical Psychological States: -Meaningfulness of work -Responsibility for outcomes -Knowledge of results Outcomes: -High internal work motivation -High growth satisfaction -High general job satisfaction -High work effectiveness

_______ results when an individual gains satisfaction and self-praise from an assignment.

Intrinsic motivation **Intrinsic motivation occurs when an individual is "turned on to one's work because of the positive internal feeling that are generated by doing well..."

Randall wants to put more variety into his assistants job by combining specialized tasks of about the same level of difficulty. This is....

Job enlargement **Job enlargement involves putting more variety into a worker's job by combining specialized tasks of comparable difficulty.

Of the following, which is the most closely aligned with the employees perceptions of distributive justice?

Organizational commitment **Organizational commitment: an individual's psychological attachment to the organization.

_______ theory assumes that competency, autonomy, and relatedness influence our behavior and well-being.

Self determination