Ch. 8 Management Quiz Review

"You're not the boss of me," a plaint often heard on the playground, is best related to the concept of _________.

Authority

When taken to the extreme, division of labor can lead to ______________.

Boredom, fatigue, and increased absenteeism

During the summer, the country club hires college students to tend the grounds and work as servers in the dining hall. The number of students varies year to year, depending on the number of members. These students are considered ___________ workers.

Contingent

Organizational design involves ____________.

Creating the organization's structure

Which one of the following best describes the functional structure?

Customer service occupies the first floor, marketing the second, accounting the third, and information technology the fourth.

One disadvantage of the functional structure is (are) _______________.

Employees in one functional area become unaware of what employees in other functional areas are doing

Which one of the following is important to the success of a team structure?

Employees must be cross-trained and compensated accordingly.

One problem with the simple structure is ______________.

Everything depends on one person

Larimer Mfg. has placed all the die cast machines in one area, the machining centers into a different area, and the finished goods in a warehouse room. Larimer is using ______________ departmentalization

Functional

In which one of the following situations would a division structure make the most sense?

HJK Corp, an international conglomerate, markets dissimilar products in many countries.

An organic organization will _____________.

Have few rules

A mechanistic organization will _____________.

Have rules, regulations, and formal standards in place

In the movie 9 to 5, Maria Delgado worked mornings and her sister, who came in a few minutes before Maria left, worked the same position in the afternoons. This type of flexible work arrangement is known as _____________

Job sharing

In a learning organization, _________________.

Managers serve as facilitators who support the teams

Devon is an accountant who is a member of the product development team for the latest version of his firm's consumer gadget. It is most likely that Devon works in a ___________ structure.

Matrix

Walmart advertises itself as the low cost provider and aggressively works to keeps its costs down so it can maintain enough profit to grow globally. We would expect the organizational structure of Walmart to be ____________.

Mechanistic

Merlin is a proofreader of manuscripts for a large New York City publisher. He receives manuscripts electronically and, using his word processing software at home, makes corrections and comments for the authors. Merlin's manager may be concerned that ________________.

Merlin may be distracted by computer games or his children when they are at home during the day and will not get his work done

The cell phone industry produces a steady stream of new gadgets with more features, bells, and whistles. To compete successfully in such an environment, a company such as Apple would likely have a(n) ___________ organizational structure.

Organic

One advantage of division of labor is __________________.

Pay can be based on the skills actually used on the tasks performed, allowing for lower labor costs overall

A noticeable difference between the traditional structures and the team structure is ___________.

The absence of a clear chain of command in a team structure

The major disadvantage of the divisional structure is​ ______________.

The duplication of functions that increases the​ organization's costs and reduces efficiency

Which one of the following is the best example of a network organization?

The local chapter of the American Heart Association employs two full-time people but contracts with creative writers, printers, promoters, and temporary workers for its annual HeartWalk event.

At Vermont Teddy Bear, some employees cut the pieces of fabric, others sew them together, others stuff the bears, and others dress them according to the customers' specifications. Vermont Teddy Bear uses _____________.

Work specialization

At AI Rubber, the inside sales staff were expected to improve on-time deliveries of the product although the production people did not report to the sales people. In this case, AI Rubber had delegated __________ without ______________.

responsibility; authority

If Coca-Cola wanted to open a facility on Redagustan, a country with little economic development, it should ___________

use a more formal and mechanistic structure