Ch 9 Quiz- AA3305

According to the Pew Research Center, which group is the most racially and ethnically diverse in America?

GEN-ZERS

Who developed the Inclusion Framework?

Shore et al.

Ferdman suggests that inclusion is a result of inclusion practices on many levels, including interpersonal, group, leader, organizational, and societal.

TRUE

In the diversity management and inclusion in the 21st century, 2000 to present time period, diversity continues to be a major concern for society and organizations.

TRUE

The influence of inclusion can come from the top level down or the bottom level up.

TRUE

When a group is not functioning inclusively, it can create a negative environment for group members.

TRUE

Brewer found that people have two opposing needs regarding being part of a group: a need to assimilate and a need to ______.

differentiate

Mark is hired as part of a diversity initiative at his company. He fluently speaks the same language as a quickly growing percentage of the people the company services. However, when decisions are being made regarding these customers, Mark is never included or even asked for input. His coworkers do not make any efforts to reach out to him. As a result, Mark does not feel like he is really part of the organization, they just value his ability to speak a different language. What is this an example of?

differentiation

Elaina hasn't been exposed to many different cultures, and at work, she tends to see things from her perspective only. In fact, others have commented that Elaina clearly views her culture as superior to others. Which barrier to embracing diversity and inclusion in the workplace does this best reflect?

ethnocentrism

Ellen has worked at her company for many years; however, she does not feel a part of the group. She feels her manager and coworkers do not appreciate her and leave her out most of the time. She feels like she does not belong, and in turn, she comes to work and only does the minimum she needs to do to get by. Ellen belongs to which quadrant of the Inclusion Framework?

exclusion quadrant

Which outcome is typically associated with organizational diversity?

increase in quality and creativity decisions

John's company transfers him to a branch in a new city and state. John's new coworkers are welcoming; they seem interested in him and ask for his opinions and suggestions. Although they are actively reaching out to John, they still give him personal space to adjust. What is this an example of?

interpersonal inclusion

Which of the following terms describes the idea that people of all racial identities, classes, religions, and backgrounds can coexist in one society or community without relinquishing their individual identities, customs or traditions?

pluralism

Organizational diversity has become more important as globalization has increased.

true